Bob Smith MINI
Calabasas, CA
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Serious, Professional and friendly. No put ons, pushiness or high pressure sales here. They have a gem in Robert, an x-race car driver. He was extremely helpful and highlighted the safety and per pushiness or high pressure sales here. They have a gem in Robert, an x-race car driver. He was extremely helpful and highlighted the safety and performance of the mini before anything else. After that the car sold itself along with its great warranty, it would have been illogical to not get the car. Test drive was fantastic and we ended up buying 2! More
This was my first time going to Bob Smith MINI in Calabasas. I would like to send a sincere 'Thank You' to Sue Bloger at Bob Smith MINI - Calabasas for her awesome service!! She was absolutely the Calabasas. I would like to send a sincere 'Thank You' to Sue Bloger at Bob Smith MINI - Calabasas for her awesome service!! She was absolutely the best with a great positive personality, she was so helpful with all my question and so easy to work with. I really really enjoyed Getting my car service with her. And I will tell all my friends and family who have a BMW or MINI to go to Bob Smith. YOu guys are awesome. Thank you sooooo much for your amazing service Sue! Negar Tafreshi More
Had a wonderful experience with George and Scott they were very helpful with my purchase of a new mini coupe. Great customer service and everyone there was friendly and personable. Would definitely recom were very helpful with my purchase of a new mini coupe. Great customer service and everyone there was friendly and personable. Would definitely recommend this dealership to others. More
I had a wonderful experience buying my 2014 Mini Countryman last weekend ! Richard sold me the car. He wasn't pushy, was very knowledgeable and got me a great price! Lauren helped us with the paperw Countryman last weekend ! Richard sold me the car. He wasn't pushy, was very knowledgeable and got me a great price! Lauren helped us with the paperwork and she is equally as personable and knowledgeable. I highly recommend Bob Smith Mini. I love my new car!!! More
Christina is fantastic! She provides the same exemplary above-and-beyond service every time I come in. She is fast, efficient and friendly, absolutely wonderful to work with. You know your car is in the ri above-and-beyond service every time I come in. She is fast, efficient and friendly, absolutely wonderful to work with. You know your car is in the right hands with her. Thanks!! More
The best!!!!mr Josh from mini service was and is the perfect sample of customer service...thank you...remember if you want someone that will take care of your car and most important of yourself, Josh Ga perfect sample of customer service...thank you...remember if you want someone that will take care of your car and most important of yourself, Josh Gates is the man. More
We would like to send a sincere 'Thank You' to We would like to send a sincere 'Thank You' to Josh Gates at Bob Smith MINI - Calabasas for awesome service, every time! Our son, who will be start We would like to send a sincere 'Thank You' to Josh Gates at Bob Smith MINI - Calabasas for awesome service, every time! Our son, who will be starting college in the Fall, is very proud of his 2002 MINI Cooper! He takes great pride in his car and has worked very hard to afford the maintenance and making it his own. Josh has been a perfect fit for him, being a young guy himself, he's explained in detail the care and maintenance necsessary to keep it in great condition and we appreciate that! His attention to detail, his timeliness and courtesy are all reasons we go all the way to Calabasas even though we have a MINI Cooper dealer in our own city. More
Josh has consistently provided excellent customer service every time I've visited Bob Smith Mini. It is rare to find this level of excellence and consistency. He gets a perfect score from me because his cust every time I've visited Bob Smith Mini. It is rare to find this level of excellence and consistency. He gets a perfect score from me because his customer service skills are outstanding, and he is always happy to see me! What more can you ask? He takes care of my car, very proactively as well, answers all my questions, he's courteous, super nice and very knowledgeable. I give Josh a perfect five star rating every time I visit and I'd give him a raise if I could do that too! More
very cordial- very helpful- very willing to help- loaner car great- glad this is the dealer near me. Clean, comfortable environment for customer- Wouldn’t hesitate to use again car great- glad this is the dealer near me. Clean, comfortable environment for customer- Wouldn’t hesitate to use again More
I was met in the driveway the moment I pulled in by a Freud ky and caring representative who listened to my concerns and explained the service needed to me, and made sure I want going to pay for anything Freud ky and caring representative who listened to my concerns and explained the service needed to me, and made sure I want going to pay for anything I didn't need. The car was ready in a few hours and running like new again. I have recently moved from the east coast and had my car serviced at Southampton mini before and I must say, this new place could teach Southampton mini a thing or two about service , friendliness and just a great place to hang out while you wait for your car ( although I was offered and drove a brand new BMW while I waited for my car!) More