Bob Steele Chevrolet Inc.
Cocoa, FL
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Excellent Service! TJ , the salesman, was very knowledgeable and was very helpful with my Impala. Bob Steele has an awesome dealership and my experience has been great!! TJ , the salesman, was very knowledgeable and was very helpful with my Impala. Bob Steele has an awesome dealership and my experience has been great!! More
Awesome Dealership! I came looking for a new car, the salesman was very helpful, patient, and knowledgeable. I had a budget I was trying stay in, and he helped me stay wi I came looking for a new car, the salesman was very helpful, patient, and knowledgeable. I had a budget I was trying stay in, and he helped me stay within that budget! More
Exciting,Fun and very Professional I recently purchased a used Cadillac from Bob Steele Chevrolet. Jonny was awesome he was Super Nice, Very helpful and the most professional sales man I recently purchased a used Cadillac from Bob Steele Chevrolet. Jonny was awesome he was Super Nice, Very helpful and the most professional sales man it was like he was not really a salesman he just helped me. He didn't push anything just getting the car ready and paperwork done as fast as he could. I'm talking fast. I totally recommend this dealership to any in search of a vehicle and definitely ask for Jonny to help.I have called since the purchase and he was very nice and just said bring it by it's under warranty. Great experience!!! More
Best customer service ever!!!! I bought my first car at Bob Steele and had the pleasure of working with Tavy. He was patient, friendly and listened to everything I wanted in a car. I bought my first car at Bob Steele and had the pleasure of working with Tavy. He was patient, friendly and listened to everything I wanted in a car. He made my buying experience stress and pressure free. I recommend any and everyone who wants to buy a car to go to Bob Steele and request for Tavy!! More
No pressure, Good customer service I was in the market for a used vehicle. Driving from lot to lot and talking to salesmen is exhausting! I have to say I enjoyed my trip to Bob Steele I was in the market for a used vehicle. Driving from lot to lot and talking to salesmen is exhausting! I have to say I enjoyed my trip to Bob Steele. The salesman TJ was very easy to talk to, and didn't mind showing me around. More
New car purchase Very positive experience with my car purchase. Wonderful salesman, willing to work with my requests and smooth financial transactions. I have been a Very positive experience with my car purchase. Wonderful salesman, willing to work with my requests and smooth financial transactions. I have been a customer for years, their sales and service department are great to work with. Have and would again recommend this dealership to everyone. More
Horrible Service Dept This is my 2nd visit to the service dept for my current vehicle and both times have been a fiasco. Just a brief description of my 1st experience, they This is my 2nd visit to the service dept for my current vehicle and both times have been a fiasco. Just a brief description of my 1st experience, they had to order a part for my car and told me it was being sent overnight and to bring it in 1st thing the next morning, which I did. I dropped it off and asked her to call me when my car was repaired. The entire day goes by and I hear nothing so I call an hour before closing time and ask if my car is done and I'm told "I'm sorry, your part didn't come in today" WHAT?!?! You've had the car all day and nobody bothered to call me and tell me so I could have picked my car up and been using it?!?!! That's visit #1. Today was visit #2. I called yesterday and asked if they had an available appointment for today and was told sure! I drop the car off at 8:15 this morning with 5 things for them to do. At 4 this afternoon, I get a call and I'm told that the only 2 things that they accomplished was an oil change and nitrogen in my tires. I say to the service guy, so you've had my car all day and that's all you did? He had every excuse under the sun. Only 4 techs working today. So many appointments today bla bla bla. I asked why you're taking so many appointments and over booking. He had a bs excuse. He then proceeds to tell me that an appt is just for them to look at my car? WHAT? This isn't rocket science, I make an appointment to bring my car in to GET IT REPAIRED. He just went on and on with more bs. He even had the nerve to tell me that he told me this morning that my car might not be ready today? Ummmmm NO you did not tell me that because had you, I would have driven off. He then asks if I wanna speak to the service manager? WHY WOULD I WANNA SPEAK TO THE SERVICE MANAGER WHEN THEY ARE THE ONES ALLOWING THIS PLACE TO BE RUN SO POORLY?!?!! Duh! I went inside and asked for the General Manager but naturally he wasn't in. I must say, this has to be one of the worst, if not THE worst run service departments I've ever seen. I'll take the ride down to Melbourne from here on out cuz this place is a poorly run zoo in my opinion. More
Amazing sales staff Absolutely awesome-go see Sam and Will they make things happen...willing o put in the time and effort to help...love my new cruze Absolutely awesome-go see Sam and Will they make things happen...willing o put in the time and effort to help...love my new cruze More
Stay away from this dealership Extremely bad service department even had stuff stolen out of our vehicle. Please everyone stay away from this Chevy dealership go to Titusville or Me Extremely bad service department even had stuff stolen out of our vehicle. Please everyone stay away from this Chevy dealership go to Titusville or Melbourne or Palm Bay More
Worst Experience Ever THIS IS THE WORST POSSIBLE EXPERIENCE I HAVE EVER HAD AT A DEALERSHIP. I ASKED A VERY SIMPLE QUESTION WHAT IS THE PRICE OF THE VEHICLE AND I HAVE YET THIS IS THE WORST POSSIBLE EXPERIENCE I HAVE EVER HAD AT A DEALERSHIP. I ASKED A VERY SIMPLE QUESTION WHAT IS THE PRICE OF THE VEHICLE AND I HAVE YET TO HAVE THAT QUESTION ANSWERED. YOU WOULD RATHER TELL ME TO MAKE A 3HR DRIVE TO FIND OUT THE PRICE OF THE VEHICLE. THANK YOU FOR WASTING MY TIME. More