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Bob Tomes Ford
McKinney, TX
1,860 Reviews
At Bob Tomes Ford in McKinney, just minutes from Dallas, Frisco, Prosper, and Plano, we hope to provide the best shopping experience for your next Ford car, pickup truck, or SUV. Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves. We can't wait to meet you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,859 reviews
Verified Customer
July 07, 2025
These guy live up to the reputation of car salesmen! I talked with 3 different salesman, 2 difference finance managers in my 3 day negotiation. They added a $2500 "protection package" that was a joke I talked with 3 different salesman, 2 difference finance managers in my 3 day negotiation. They added a $2500 "protection package" that was a joke from the start, thankfully I was able to get them to remove that. When I showed up to close on my truck, after driving 200 miles from Austin, 15 minutes prior to the meeting time they set, no one was to be found. 30 minutes later the 3rd person I spoke to at the dealership was able to track down the finance manager. Then a different sales person than two I had previously spoken with took the keys to the truck I was trading and left me standing there staring at the locked door of the truck I was there to purchase. Another 10 minutes go by before they find the keys to the truck I had been negotiating on. After my test drive we go to sign paper work, I had provided insurance and completed their finance application 2 days prior. Then I got the hard press on all the add-ons they always push even though I made it clear 2 days earlier that I was a hard NO to all of those add-ons. I was warned about doing business with Bob Tomes Ford by a friend but they had the truck I wanted. No surprise none of the people I dealt with are listed below in the "Sales Dept." or "Management Dept." More
by srwomack78
Employees Worked With
Angel, Nesvin, Mo
July 04, 2025
From the moment we arrived which was late in the day til we made our selection, everyone was kind and helpful. Would definitely recommend we made our selection, everyone was kind and helpful. Would definitely recommend More
by number1granna90
Employees Worked With
Cassandra and Markell
July 04, 2025
The dealership was very helpful with providing a loaner vehicle while my old vehicle was in service. They then helped me select a new vehicle and get everything processed in a timely manner. vehicle while my old vehicle was in service. They then helped me select a new vehicle and get everything processed in a timely manner. More
by RyanSlater
Employees Worked With
