Bob Tomes Ford

Just bought my fourth vehicle from Bob Tomes. I keep coming back because of the staff, the large selection of vehicles and the pricing. If you are looking for a great salesman, talk to Kamden I keep coming back because of the staff, the large selection of vehicles and the pricing. If you are looking for a great salesman, talk to Kamden Priest! More

Quick service. Good explanation of services. Helpful staff and clean facilities. Would recommend to anyone. Good explanation of services. Helpful staff and clean facilities. Would recommend to anyone. More

Everything went smoothly, I was able to get what I wanted at a fair price. at a fair price. More

Took my under-warranty mache in to have them check out the oem charger that started flashing a yellow warning light. Took them over 2 weeks to get me scheduled with loaner and then it took them 4 days to the oem charger that started flashing a yellow warning light. Took them over 2 weeks to get me scheduled with loaner and then it took them 4 days to get the work done. The original charger was defective and replaced under warranty. All good. Upon pickup, they said the replacement charger was in the trunk. It was, but not the cord for plugging it into the wall. I was told to bring that in with the charger, so without it, it was unusable. The service tech was able to run one down, but that type of oversight is not good. Fortunately, I checked before leaving the dealership. Additionally, I was surprised they didn't wash the car or fill up the windshield wiper fluid tank that had just showed up as needing attention. While technically not required, lots of new car dealerships do these sort of things. More

After many txts back & forth (weather issues) we scheduled a meeting with Salesman X @ Bob Tomes Ford to view a Red Escape Active we were told they had in stock. When we arrived the person we were t scheduled a meeting with Salesman X @ Bob Tomes Ford to view a Red Escape Active we were told they had in stock. When we arrived the person we were to meet with was not available. We waited for 20 minutes and were ready to go home when another salesman, Lance, asked if he could help. He found there was no Red Escape Active to test drive. But he found the next level up, an ST 2025 model. We test drove then went thru the negotiation phase. That went very well. Lance handled fair pricing the ST version and added other options, many of which we didn't really want. He priced it well (with consolations with the sales manager). SOLD. Drove it home an hour later thanks to Lance picking up the fumble by the attended schedule salesman (things happen). 5 Stars for Lance. A happy customer. More

In a dishonest world, salesman Mo made my purchase honest and straightforward, thanks Mo you have a friend in Florida! and straightforward, thanks Mo you have a friend in Florida! More

Coach and Bridjet were so good to help me get a new truck! From test driving to signing! truck! From test driving to signing! More

It was a wonderful experience with up front pricing and no hassles. Our sales person, Austin, was very in tune with our needs. no hassles. Our sales person, Austin, was very in tune with our needs. More

Friendly, clean and go above and beyond for their customers. The overall buying experience was great! Highly recommend!! customers. The overall buying experience was great! Highly recommend!! More

Good process, good to work with, he made it fun during the negotiation process and really worked hard for me the negotiation process and really worked hard for me More