97 Reviews of Bob Tomes Ford - Service Center
I am 77 years old and a engineer in tool engineer am have 50 in my field , I have had plenty of work done at dealerships and the service manager Jeff French is the best one and most knowledgeable person I ha 50 in my field , I have had plenty of work done at dealerships and the service manager Jeff French is the best one and most knowledgeable person I have ever had and went out of his way to get the problem solved and you can tell he is a knowledgeable in his field and makes you feel good about dealing with him and goes out of his ways to make you feel comfortable with his recommendations and is not just a paper pusher he knows his business line and the mechanics ability and tells you he has a great machanics for the type of work you're having done, then he has you meet the machanic in my case David and he was so knowledgeable and told me I didn't need everything I told him to do and found out what was wrong and could cost 1/4 the price what I insist to go with he also one of the best machanic I ever worked with ( not just a replace with a new one and see if that works, they told me it would be ready in a day or or two and it was, Like I said I am 77 years old and never had such great work and professional in all my life. Go there you will not be disappointed More
Great service work completes on time as promised I would recommend there work and service manager kept me informed at all times recommend there work and service manager kept me informed at all times More
The personal attention is first class. Every employee is very personal, professional, and thorough. Enjoyed working with them. Thank you! Every employee is very personal, professional, and thorough. Enjoyed working with them. Thank you! More
Austin was my service advisor. He kept me up to date on my car and when I could pick my car up. Great customer service. I will definitely go back if need be and I will ask for A He kept me up to date on my car and when I could pick my car up. Great customer service. I will definitely go back if need be and I will ask for Austin. Awesome service advisor. Great service advisor. More
Ivan was amazing and kept me up to date on my trucks progress. The dealership is busy so I understand delays. Thank you for getting my truck running! progress. The dealership is busy so I understand delays. Thank you for getting my truck running! More
Very unhappy poor customer service from ANDY, he was in a rush, negative and not explained or not sure if Bob tomes changed the way how they treat their customers, been long time customer abd bought 3 cars h rush, negative and not explained or not sure if Bob tomes changed the way how they treat their customers, been long time customer abd bought 3 cars here More
I went in for an oil change on a Saturday morning and got right in. They also let me know I had a recall that I was not aware of and they could take care of as well. The service I received was great and the right in. They also let me know I had a recall that I was not aware of and they could take care of as well. The service I received was great and the work was completed in a couple of hours. My experience with Bob Tomes Ford has always been exceptional! More