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Bocker Auto Group

Freeport, IL

4.9
741 Reviews
TOP REASONS TO BUY AND SERVICE YOUR VEHICLE WITH THE BOCKER AUTO GROUP -We hire local employees many that have been with us for over 20 years -Family owned and operated in Freeport since 1971 -Best FREE Shuttle Service in Freeport and Stephenson Country -We will pick up and deliver your vehicle upon request -No pressure, hassle free buying experience from the most friendly & knowledgeable GM Certified Sales Team -Best in the region 20 years in a row New Car Dealer -Among the Best in the region Used Car Dealer and Service and Body Shop -Stephenson County's only GM Certified Dealer -Stephenson County's largest New Car and Truck dealer -We sponsor many local event and charities for our local schools and benefits -Quick Stop Oil Change - Stop in anytime to have your fluids checked, tire pressures adjusted, and oil changed with no appointment -Comfortable waiting area with free coffee, water and WIFI
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801 E. South Street

Freeport, IL

61032

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Showing 741 reviews

July 01, 2026

The folks at Bocker helped me quickly source a fairly specific SUV with the options that I wanted and then even came in under another dealerships MSRP. From the moment I engaged the Bocker team through t More

by Mark Durein
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Delbert Bunker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Stronczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Bardell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2026 -

Bocker Auto Group responded

Thank you for your kind words, Mark! We truly appreciate your feedback and are thrilled to hear about your positive experience with our team at Bocker Auto Group. It's great to know we could help you find the perfect SUV with the options you wanted, and that we exceeded your expectations on pricing. Your recommendation means a lot to us. We look forward to serving you again in the future! Sincerely, The Bocker Chevrolet GMC Team

June 27, 2026

Due to distance between myself and dealership all corespondents was connected by email. It worked extremely well. First meeting was pick up day of vehicle. Due to dealership everything went smooth. S More

by aplauseapraisal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : My salesman Daniel Ludewig photo does not appear on the sales team.
Jun 27, 2026 -

Bocker Auto Group responded

Thank you for your amazing review! We are delighted to hear that your experience with Bocker Chevrolet GMC was smooth and efficient, especially with the assistance of Daniel and our management team. It's great to know that you would consider purchasing from us again in the future. We appreciate your kind words and look forward to serving you again! Sincerely, The Bocker Chevrolet GMC Team

June 26, 2026

The Quick Lube team was very cheerful and courteous. . And was very swift and accommodating More

by garrettdiane40
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Austin Bowser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2026 -

Bocker Auto Group responded

Thank you for your wonderful feedback, Diane! We’re happy to hear our Quick Lube team was cheerful and courteous. We pride ourselves on being swift and accommodating at Bocker Auto Group. We hope to see you again soon! Sincerely, The Bocker Chevrolet GMC Team

June 25, 2026

They do a great job . Like the courtesy ride and the loaner is a plus. Everybody is friendly And helpful . More

by MYKEWRENCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Lampros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2026 -

Bocker Auto Group responded

Thank you so much for your wonderful review, Myke! We're thrilled to hear that you had a great experience with us at Bocker Auto Group. It's fantastic to know you appreciated the courtesy ride and loaner service, as well as the friendly and helpful staff. Our team looks forward to assisting you again in the future! Sincerely, The Bocker Chevrolet GMC Team

June 25, 2026

We had a great experience with all of the team members at Bocker auto group. I would definitely recommend Bocker to anyone in need of a vehicle. More

by jameswest58
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Bowser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ty Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2026 -

Bocker Auto Group responded

Thank you for your wonderful feedback, James! We’re thrilled to hear you had a great experience with our team at Bocker Auto Group. Your recommendation means a lot to us, and we look forward to assisting you again in the future. Enjoy your vehicle! Sincerely, The Bocker Chevrolet GMC Team

June 24, 2026

Very helpful, quickly responded to my questions. Service was on time and car was done on time More

by jankutzke1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Lampros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2026 -

Bocker Auto Group responded

Thank you for your review, Jan! We’re thrilled to hear that you found our team at Bocker Auto Group helpful and that your service was completed on time. Your feedback is appreciated, and we look forward to assisting you again in the future! Sincerely, The Bocker Chevrolet GMC Team

June 19, 2026

Only complaint was wasting a trip and time —warranty work had to be re-done More

by jlnlobdell80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Lampros
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Fyock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2026 -

Bocker Auto Group responded

Thank you for taking the time to share your feedback. We understand how important it is for warranty work to be completed the first time fully, so customers can move forward with confidence and convenience. Your experience offers a helpful perspective for Bocker Auto Group as we continue evaluating how repair quality checks and service procedures are handled. Please feel free to contact us directly if you would like to discuss your visit further. We are committed to strengthening reliability and ensuring repairs meet expectations before vehicles are returned. Sincerely, The Bocker Chevrolet GMC Team

June 13, 2026

Great service. Friendly and efficient staff. They got me serviced in a reasonable time. Wish I would have known Wednesday was ladies day. More

by bjkblue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Staff at the oil change center.
Jun 13, 2026 -

Bocker Auto Group responded

Thank you for your review! It's wonderful to hear you received great service from our friendly and efficient staff at Bocker Chevrolet GMC. We're glad we could get you serviced in a reasonable time. We appreciate your feedback and hope to see you again soon! Sincerely, The Bocker Chevrolet GMC Team

June 09, 2026

1st time I have needed to use the dealership for my vehicles major repair and it was easy and painless. I was impressed with communication and polite professionalism of all. I was easy to have to go i More

by jackie.warner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Lampros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Robb
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Fyock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2026 -

Bocker Auto Group responded

Thank you for your wonderful review, Jackie! We're thrilled to hear that your experience with Bocker Chevrolet GMC for your vehicle's major repair was easy and painless. Our team takes pride in providing excellent communication and a welcoming atmosphere, and it's great to know that you felt this during your visit. We truly appreciate your kind words and look forward to serving you again in the future! Sincerely, The Bocker Chevrolet GMC Team

June 07, 2026

Worst customer service ever! I would never recommend them to anyone! Management is horrible! Very unprofessional staff! More

by jlamantia44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Heather Lampros
1.0
This rating includes all reviews, with more weight given to recent reviews.
Delbert Bunker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Shorter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Robb
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gretchen Cross
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ty Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Stronczek
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Bardell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2026 -

Bocker Auto Group responded

Thank you for sharing your feedback. We appreciate your concerns regarding your experience with Bocker Chevrolet GMC. It's important to us that our customers feel valued and respected. Our team encourages you to reach out to us directly to address your concerns and work towards a positive experience for you in the future. Your feedback is vital in helping us improve our service. Sincerely, The Bocker Chevrolet GMC Team

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