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Bocker Auto Group

Freeport, IL

4.9
423 Reviews

801 E. South Street

Freeport, IL

61032

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Showing 423 reviews

September 21, 2018

Excellent Service Center I took my car into Bocker Service Center to get look at and fixed. They were very easy to get my car scheduled. Service Center crew was really nice an More

by hammiljordan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne McCarthy
Oct 04, 2018 -

Bocker Auto Group responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. -Bocker Chevrolet Buick GMC Team

September 17, 2018

Back for another Cadillac! The group at Bocker are knowledgeable and courteous. This is my second purchase from them because of their excellent service and quality product. Th More

by DVL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Delbert Bunker, Brandon Busker , Gary Shorter , Mike Haffele
Oct 04, 2018 -

Bocker Auto Group responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! -Bocker Chevrolet Buick GMC Team

September 17, 2018

Excellent sales people. Everybody was eager to help with all of our questions. The sales force has great comeratery. Finance officer went above and beyond his duties for us. More

by dbmat1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Wollny, Mike Haffele , Gretchen Cross
Oct 04, 2018 -

Bocker Auto Group responded

Thank you for taking the time to write this review. I am pleased to hear that our team was able to provide an efficient and overall positive experience. -Bocker Chevrolet Buick GMC Team

September 08, 2018

Great Experience Brandon was so easy to work with. He made sure that what we were looking for in a vehicle was met both in style, size and price. We are very pleased w More

by TheKolbs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Busker , Mike Haffele
Oct 04, 2018 -

Bocker Auto Group responded

We appreciate the kind words. We look forward to seeing you again in the future! -Bocker Chevrolet Buick GMC Team

September 04, 2018

Amazing experience! We had such a good experience. We will definetly be back again. Ben Marten was very knowledgeable and walked us through all of the features and info More

by Misbry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Marten , Mike Haffele
Oct 04, 2018 -

Bocker Auto Group responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! -Bocker Chevrolet Buick GMC Team

August 31, 2018

repaint vehicle hood The paint on the hood when vehicle was bought was not right. It was repainted. I need to take the vehicle back in 90 days to be checked More

by ljohnson1974
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Meinders
Sep 03, 2018 -

Bocker Auto Group responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle and we look forward to seeing you again in a few months to make sure all is well! Thank you again, -Bocker Chevrolet Buick GMC Team

August 29, 2018

Proffessinal, Courteous and Accomodating Chuck, Austin and Brandon took great care of us! They met our needs with a great car at a very fair price, showed us all the options and answered all More

by Mikep1966
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Busker , Chuck Hays , Mike Haffele , Austin Bowser
Aug 30, 2018 -

Bocker Auto Group responded

Congratulations on the new car! We know that buying a vehicle is a big decision for most, and we’re so happy you decided to work with us. Be sure to give us a call when you are due for service or are in need of any assistance. Bocker Chevrolet Buick GMC Team

August 27, 2018

Great place to deal with. We've been buying from Bocker Auto Group for years; They not only sell the vehicle to us, but, they surely take care of our needs. They let us know More

by lkubatzke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Delbert Bunker, Brandon Busker , John Wollny
Aug 30, 2018 -

Bocker Auto Group responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Bocker Chevrolet Buick GMC Team

August 27, 2018

Bocker was able to put in a new battery, change the oil. I had a dead battery and called AAA to provide a jump. I immediately called Bocker when my SUV was running. Remind you, I didn't have an appointment More

by ginnymeyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
April Fyock , Brad Leverton
Aug 30, 2018 -

Bocker Auto Group responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Bocker Chevrolet Buick GMC Team

August 27, 2018

Very pleased Our service was very good. And the people were very very nice to us! Helped make sure we were comfortable with the new car! Would recommend this deale More

by empty2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Busker , Danny Busch
Aug 30, 2018 -

Bocker Auto Group responded

Thanks for the kind review! Anytime our customers let us know that they had a very pleasant purchasing experience brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. Bocker Chevrolet Buick GMC Team

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