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Bocker Auto Group

Freeport, IL

4.9
423 Reviews

801 E. South Street

Freeport, IL

61032

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Showing 423 reviews

July 09, 2018

Professional, polite, and fast service...5 stars! Another great experience at the Bocker group...what can I say, each and every time they do an excellent job and on time everytime...Thanks Bocker for More

by madmetzger
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich, in quicklube, Rob Robb , April Fyock
Jul 09, 2018 -

Bocker Auto Group responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Bocker Chevrolet Buick GMC Team

July 07, 2018

Oil change In & out as promised..very timely. PLUS. ... I paid cash and he handed me back a $20.00 bill saying it stuck to another bill. very appreciative of h More

by Marylee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wallace
Jul 09, 2018 -

Bocker Auto Group responded

This review was a pleasure to read,Marlyee. The Bocker Chevrolet Buick GMC service center works hard to provide every guest with timely, professional, and knowledgeable service. Hearing that we are reaching this goal is a huge compliment! We look forward to seeing you for your next scheduled maintenance! Best, The Bocker Chevrolet Buick GMC Team

July 05, 2018

Help with a tire! Thank goodness I stopped in, I had a screw in my tire, and was loosing air fast. They fixed the tire in no time flat. More

by saltensey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
April Fyock
Jul 06, 2018 -

Bocker Auto Group responded

saltensey, thank you for your kind words about our service team. We're glad to hear that your emergency situation got handled to your standards. Reviews like yours help us to make sure that we're meeting the needs of our customers and we appreciate you for taking the time to leave a review. Best, Bocker Chevrolet Buick GMC Team

July 04, 2018

They always take really good care of me!! Bocker always does an excellent job!!! They take really good care of me and gets the job done in a timely manner? I highly recommend them! More

by Ashley D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Delbert Bunker, Gary Shorter , Brad Leverton , Wayne McCarthy
Jul 06, 2018 -

Bocker Auto Group responded

Ashley, thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be happy to hear that you left Bocker Auto Group satisfied. We are very appreciative of your 5-star review We appreciate you continually trusting us with your car buying needs and we hope you enjoy your new vehicle! Best, Bocker Chevrolet Buick GMC Team

July 04, 2018

Great Experience! Sales and Service representatives were all very conscientious and courtesy in providing everything I needed. No pressure for the sale and easy to wor More

by pandrew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Marten , Danny Busch, Brad Leverton
Jul 06, 2018 -

Bocker Auto Group responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, Bocker Chevrolet Buick GMC Team

July 03, 2018

Wonderful Experience with Bocker Auto I had heard great things about Bocker Auto from friends who have purchased vehicles from this dealership. Everything I heard proved to be true during More

by scarlson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Tremble, Delbert Bunker, Brandon Busker , Ben Marten
Jul 06, 2018 -

Bocker Auto Group responded

scarlson, Bocker Auto Group would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Best, Bocker Chevrolet Buick GMC Team

July 03, 2018

Dean Obert best salesman ever Dean Obert goes above and beyond to make sure you are 110% satisfied. We have never had any issues with with any of their other service. The entire More

by sheila.erb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Delbert Bunker, Dean Obert , Danny Busch, Rob Robb , Wayne McCarthy
Jul 06, 2018 -

Bocker Auto Group responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Dean and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Best, Bocker Chevrolet Buick GMC Team

July 02, 2018

Professional and courteous. Everything was handled very well. The service department was extremely busy that day, so I did have to wait longer than expected. The service depart More

by CC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not know the names of the service people involved. Sorry.
Jul 06, 2018 -

Bocker Auto Group responded

Hi CC, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. We look forward to seeing you again. Take care! Best, Bocker Chevrolet Buick GMC Team

July 01, 2018

Outstanding service Brandon was great to work with. He is very knowledgeable about all of the vehicles. He was very patient with us while we were deciding which car to pu More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Busker , Mike Haffele
Jul 06, 2018 -

Bocker Auto Group responded

Bill, I sincerely thank you for going out of your way to write this review about Bocker Auto Group. We try to create a comfortable and stress-free environment for each and every customer. I hope you enjoy your new car. If you have any further needs, please come back to see us. Best, Bocker Chevrolet Buick GMC Team

July 01, 2018

Purchase Another very exceptional vehicle purchase made from the Bocker crew. Very pleased with the sales team with knowledge they have. Very pleased with the More

by Diffenderfer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Shorter
Jul 06, 2018 -

Bocker Auto Group responded

Diffenderfer, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Bocker Auto Group! If there is anything else we can do for you, please feel free to give us a call. Best, Bocker Chevrolet Buick GMC Team

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