Bocker Auto Group
Freeport, IL
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Great customer Service Bockers is always wonderful. Service is great, they stand behind what they sell! I cannot say enough. Wonderful salesman (Ben Marten)! After my la Bockers is always wonderful. Service is great, they stand behind what they sell! I cannot say enough. Wonderful salesman (Ben Marten)! After my last oil change I had an oil leak they got me right in on a Saturday. Was a defective oil filter! Fixed it and had me on my way in record time. More
Purchase 2016 Chevy Cruze Very pleasant sales person made new vehicle purchase very easy. I am very pleased with my new vehicle. Salesman Brandon very knowledgable explainin Very pleasant sales person made new vehicle purchase very easy. I am very pleased with my new vehicle. Salesman Brandon very knowledgable explaining all options regarding this vehicle purchase. Everyone at dealership courteous and pleasant. More
Vehicle purchases I purchased a new 2018 GMC Sierra 1500 4x4 and a week later purchased a 2014 GMC Acadia Denali for my wife. Our sales person, Austin, was very polite I purchased a new 2018 GMC Sierra 1500 4x4 and a week later purchased a 2014 GMC Acadia Denali for my wife. Our sales person, Austin, was very polite and helpful in both of our purchases. The staff "Mike" also helped with our financing of them both. The staff helped with all of our questions, requests and requests. They were more then kind to let us take the Acadia home for the weekend, picked it up from my wife's place of employment on Monday and agreed to fix a couple of issues we found with the vehicle so that when we go to pick it up in a couple days, it will be ready for us to drive home. Very happy with our "friends" at the Freeport Bocker Group. Thank you Delbert Bunker and your staff. More
Excellent Gary is one of the nicest friendless professional guys. 1st time having contact with Melissa she was most helpful in getting estimates and getting i Gary is one of the nicest friendless professional guys. 1st time having contact with Melissa she was most helpful in getting estimates and getting it to the right people. Brad and his crew always do a great job in getting me in and out for a fast oil change More
Just checking. I came in with three issues that evidently wasn't bad enough to do anything with just yet. He explained what the issue could be and suggested I keep a I came in with three issues that evidently wasn't bad enough to do anything with just yet. He explained what the issue could be and suggested I keep an eye on them until they did need repair. I.m still not happy with the back up camera as it is indicating by the beeping sound that I am close to the object behind when in reality I am still about 4-5 feet away yet.?? The staff is friendly and informative. More
The thing broke, they fixed it. I had a problem with my gear-shift... It woild not recognize that the car was in park and allow me to take my key out... They were able to fix it in l I had a problem with my gear-shift... It woild not recognize that the car was in park and allow me to take my key out... They were able to fix it in less than a say. More
BOCKER AUTO GROUP SERVICE Always quick service from friendly, helpful, and professional people. Always feel that whatever work is done, it was done only if necessary & work c Always quick service from friendly, helpful, and professional people. Always feel that whatever work is done, it was done only if necessary & work completed properly. More
Great service. Knowledgeable courteous professional staff!!b See above. Very responsive to my requests. Very professional and helpful in providing recommendations in service requiredand needed. Scheduling appoin See above. Very responsive to my requests. Very professional and helpful in providing recommendations in service requiredand needed. Scheduling appointment on the Internet was user friendly and convenient! More
Used Car Purchase From our initial inquiry through signing the closing documents the team at Bocker was great to work with! We are repeat customers and we will be back From our initial inquiry through signing the closing documents the team at Bocker was great to work with! We are repeat customers and we will be back next time we need a car. Thanks again Delbert, Brandon and Mike! More
Trade In Experience Stopped in Bockers Service department to have my Traverse worked on and while waiting I perused some of the used Pickup trucks on the lot. Seeing a c Stopped in Bockers Service department to have my Traverse worked on and while waiting I perused some of the used Pickup trucks on the lot. Seeing a couple I could be interested in I met with a sales rep to begin talking. Ended up coming back a couple days later and made a deal. Everything went very smooth, no pressure, and I'm looking forward to a great pickup. More