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Bocker Auto Group

Freeport, IL

4.9
510 Reviews
TOP REASONS TO BUY AND SERVICE YOUR VEHICLE WITH THE BOCKER AUTO GROUP -We hire local employees many that have been with us for over 20 years -Family owned and operated in Freeport since 1971 -Best FREE Shuttle Service in Freeport and Stephenson Country -We will pick up and deliver your vehicle upon request -No pressure, hassle free buying experience from the most friendly & knowledgeable GM Certified Sales Team -Best in the region 20 years in a row New Car Dealer -Among the Best in the region Used Car Dealer and Service and Body Shop -Stephenson County's only GM Certified Dealer -Stephenson County's largest New Car and Truck dealer -We sponsor many local event and charities for our local schools and benefits -Quick Stop Oil Change - Stop in anytime to have your fluids checked, tire pressures adjusted, and oil changed with no appointment -Comfortable waiting area with free coffee, water and WIFI
Contact Dealership

801 E. South Street

Freeport, IL

61032

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Showing 510 reviews

October 24, 2018

Great! Brandon was very patient and helpful! After I bought the vehicle he helped program my new car and showed me everything. He knew everything without More

by net0930
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Busker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2018 -

Bocker Auto Group responded

Thank you for reviewing your time spent at Bocker Chevrolet Buick GMC. Brandon is a dedicated member of our team who commits himself to exceptional service and a vast knowledge of our models. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Best regards, -Bocker Chevrolet Buick GMC Team

October 23, 2018

Great to work with I was leaving for a weekend trip and unfortunately waited till the last minute to get my oil changed and tires rotated. April was great and got me in More

by lotz05
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
April Fyock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Wallace
Oct 23, 2018 -

Bocker Auto Group responded

Thank you so much, Lotz05! It was truly a pleasure to have you as a customer, so we’re happy to know that the feelings are mutual. Please feel free to give us a call if you need anything else in the future. -Bocker Chevrolet Buick GMC Team

October 23, 2018

Getting a new car Everyone at the dealership was very nice and helpful. They were also very fast and the place was clean. It seemed as if everyone was smiling and havin More

by atompkins1297
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April Fyock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Haffele, Leon Mealing
Oct 23, 2018 -

Bocker Auto Group responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. -Bocker Chevrolet Buick GMC Team

October 23, 2018

Absolutely fabulous! This was my first experience dealing with Katelyn! She is awesome! She really went out of her way to assist me! My regular service writer Wayne was o More

by THATMARY1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Busker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katelyn
Oct 23, 2018 -

Bocker Auto Group responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. -Bocker Chevrolet Buick GMC Team

October 22, 2018

Excellent, Dealership to deal with. Bocker answers your questions with , No Pressure at all. They are Very thorough. Explain the vehicles options,. Brandon was very Knowledgeable on v More

by chris.whitehead56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Busker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2018 -

Bocker Auto Group responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. -Bocker Chevrolet Buick GMC Team

October 22, 2018

Like My Malibu I'm very happy with my new Malibu. The 2018 Malibu a has sporty look to it, it's a comfortable ride and it has some nice features. I looked at some of More

by jeff.clark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Allen
Oct 23, 2018 -

Bocker Auto Group responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! -Bocker Chevrolet Buick GMC Team

October 19, 2018

Great experience Ben was patient and understanding - and stayed in contact as he promised he would Everyone involved with the transaction was very professional … it w More

by jillsdsp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Marten
Oct 25, 2018 -

Bocker Auto Group responded

We are happy to hear your time spent with Ben and our team was pleasant. Congratulations on your new car! If you have any questions or need any further assistance, please come back to visit us. We look forward to seeing you in the future. Best regards, -Bocker Chevrolet Buick GMC Team

October 18, 2018

EASY SHOPPING! After 6 mos of shopping, I knew what year and make I wanted. Just didnt know which model. Ben Marten made that decision easy! Very knowledgable gentle More

by Satisfied customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Marten, Mike Haffele
Oct 18, 2018 -

Bocker Auto Group responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service, from Ben and the rest of the Bocker Chevrolet Buick GMC team. Thank you for choosing us for your automotive sales needs and we look forward to working with you again in the future. Best regards, -Bocker Chevrolet Buick GMC Team

October 17, 2018

Awesome dealership Austin and Delbert made it happen for me great crew to work with would definitely go to them again easiest vehicle I’ve ever bought More

by jcampbell14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delbert Bunker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Bowser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Haffele
Oct 18, 2018 -

Bocker Auto Group responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Austin and Delbert were able to meet your needs. At Bocker Chevrolet Buick GMC, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Best regards, -Bocker Chevrolet Buick GMC Team

October 16, 2018

Routine Service and Warranty Question Mike took the time to explain the details of the extended warranty in a professional manner. The waiting room was a clean and friendly atmosphere. I More

by Ann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Haffele
Oct 17, 2018 -

Bocker Auto Group responded

We appreciate your marvelous feedback, Ann. It's our commitment to ensure quality customer care by providing clean and comfortable facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Best regards, -Bocker Chevrolet Buick GMC Team

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