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Bocker Auto Group
Freeport, IL
517 Reviews
TOP REASONS TO BUY AND SERVICE YOUR VEHICLE WITH THE BOCKER AUTO GROUP
-We hire local employees many that have been with us for over 20 years
-Family owned and operated in Freeport since 1971
-Best FREE Shuttle Service in Freeport and Stephenson Country
-We will pick up and deliver your vehicle upon request
-No pressure, hassle free buying experience from the most friendly & knowledgeable GM Certified Sales Team
-Best in the region 20 years in a row New Car Dealer
-Among the Best in the region Used Car Dealer and Service and Body Shop
-Stephenson County's only GM Certified Dealer
-Stephenson County's largest New Car and Truck dealer
-We sponsor many local event and charities for our local schools and benefits
-Quick Stop Oil Change - Stop in anytime to have your fluids checked, tire pressures adjusted, and oil changed with no appointment
-Comfortable waiting area with free coffee, water and WIFI
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Communication
Service Time
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 AM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 517 reviews
May 28, 2018
Helping me Everyone i talked to was so kind and helpful and willing to work with me. I never felt pressured to buy anything, or never felt like i was being trick Everyone i talked to was so kind and helpful and willing to work with me. I never felt pressured to buy anything, or never felt like i was being tricked More
by Joepaul
May 28, 2018
Unsure about wait time Service and staff was great. We had called the week prior to schedule an appt for a simple tire rotation. Checked in 8 minutes prior to our scheduled Service and staff was great. We had called the week prior to schedule an appt for a simple tire rotation. Checked in 8 minutes prior to our scheduled appt time. Than waited an additional 45 minutes after our appointment time for our vehicle to be done. Meanwhile it appeared to a few 'drive in vehicles' that were taken back prior to our vehicle. We will return, but this is a frustrating factor. More
by Farmma90
Verified CustomerEmployees Worked With
May 28, 2018
You can trust Bocker! I purchased a 2500HD Silverado Duramax several months ago and returned to Bocker for routine service last week. This was my first experience with Bock I purchased a 2500HD Silverado Duramax several months ago and returned to Bocker for routine service last week. This was my first experience with Bocker's Service Center so I was a little unsure what to expect. My questions were all answered during the check in process and the work was professionally completed in a very reasonable time-frame. Very pleased and will trust Bocker for all my service needs. More
by Mark Heckman
May 28, 2018
Great experience! This is the first brand new truck I purchased in many years. Dean did a great job steering us into the right truck and explaining the features when w This is the first brand new truck I purchased in many years. Dean did a great job steering us into the right truck and explaining the features when we took delivery. Mike was fast and efficient with the paperwork and we were in and out in no time. I recommend Bockers to all my friends, neighbors and family. More
by Rick
May 27, 2018
Best group of sales I know I would say I had the best experience going here. I learned a lot with cars and getting the right one that fits me. They helped me find something I ca I would say I had the best experience going here. I learned a lot with cars and getting the right one that fits me. They helped me find something I can afford/ price range. More
by Corbin494
May 26, 2018
Excellent Sales and Service This is the fourth vehicle we have bought from Bocker Auto Group. Everyone is always friendly and helpful. Whenever our vehicles need any maintenanc This is the fourth vehicle we have bought from Bocker Auto Group. Everyone is always friendly and helpful. Whenever our vehicles need any maintenance or repairs we go to Bocker first because we know they will fix it right and make sure we are happy with any work they perform. Customer satisfaction is always their number one concern. More
by Kellywilson89
May 24, 2018
Above and Beyond When I was suddenly in situation where I had no vehicle to drive, my knights in shining armor appeared in the form of Delbert and Dean. They made sure When I was suddenly in situation where I had no vehicle to drive, my knights in shining armor appeared in the form of Delbert and Dean. They made sure I had a good quality vehicle to drive, whether I was considering buying it or not. They were never pushy, but checked in on me frequently to make sure they were finding my "just right" car. My "wish list" was particular and they did not stop searching until they found the car for me. The only dealer I will every buy from. Thanks again Delbert and Dean! Millie (my Chevrolet Malibu) and I are very happy together :) More
by L. Stodden
May 23, 2018
It's our second good experience with Bocker. Other than a few misunderstandings and the length of time (15 weeks) it took GM to facilitate the delivery, Bocker came through for us. Thank you. Other than a few misunderstandings and the length of time (15 weeks) it took GM to facilitate the delivery, Bocker came through for us. Thank you. More
by jndeerr
Employees Worked With
May 22, 2018
Met all my expectations It was easy to set the appointment the day before. I arrived 15 minutes early and they took the truck right away .. Notified me in a timely manner a It was easy to set the appointment the day before. I arrived 15 minutes early and they took the truck right away .. Notified me in a timely manner and I was on my way in no time. Good coffee and a comfortable waiting area. Very pleasant experience. More
by Rick
Employees Worked With
May 22, 2018
Oil Change I always go there for my oil changes because I trust them. The staff there is great and very accommodating, and I was in and out in a timely matter to I always go there for my oil changes because I trust them. The staff there is great and very accommodating, and I was in and out in a timely matter to get on with the rest of my Saturday. More
by nmolson308
Employees Worked With
Rich Wallace, Kyle Sieffert
