Bommarito Honda - Service Center

Customer Service 1 on 1 2020 Tommy Moss is the best, he really knows what the customer wants and needs. I went into the dealership for a very minor correction and you would think Tommy Moss is the best, he really knows what the customer wants and needs. I went into the dealership for a very minor correction and you would think I had a big problem, he treated me like I was his only customer. The sales associates go the extra mile for the customer. Everyone in the dealership are friendly and want to satisfy the customers More

The little things make this dealership AMAZiNG I wanted to take a second to thank everyone at Bommarito Honda today; I was in need of an oil change so I called the service department this morning t I wanted to take a second to thank everyone at Bommarito Honda today; I was in need of an oil change so I called the service department this morning to ask how the were handling services during this time; I received a call back from Justin in the service department, Bommarito Honda set up for my car to be picked up from our home, brought back for service and then returned to our home; this was beyond expected and truly shows how amazing the dealership was! I am beyond thankful and appreciate everyone at Bommarito Honda; THANK YOU THANK YOU THANK YOU! More

The sales staff and the service department are always friendly and very helpful. I would recommend this dealership for anyone looking for a good deal. friendly and very helpful. I would recommend this dealership for anyone looking for a good deal. More

I bought a brand new 2018 Honda Accord with 30 miles on it from Bommarito Honda. This car was a nightmare. The car was in service over 14 times with a lengthy service report. Everything that could go wrong it from Bommarito Honda. This car was a nightmare. The car was in service over 14 times with a lengthy service report. Everything that could go wrong did. We spent 20+ hours in the service department, they put over 1,000 miles on my car but they could never “replicate the issue”. I had video evidence of the issues, but to them meant absolutely nothing. They recognized one of the issues and said that they replaced the radar. However the car still would randomly brake, when no one was in front of me, almost getting me rear ended by a semi. When I took the car back to them they said they couldn’t do anything further. I guess my safety is not a concern of Bommarito service since they couldn’t replicate. Took the car to another dealer, immediately was told it was the computer. This car had multiple electrical issues. Don’t waste your time like I have, I don’t recommend buying or getting service from Bommarito. If I could give 0 stars, I would. More

Helpful, great service Purchased our vehicle last winter from John. We brought it in to be serviced and I had some questions! He and Don were both extremely helpful in answe Purchased our vehicle last winter from John. We brought it in to be serviced and I had some questions! He and Don were both extremely helpful in answering my questions and meeting my needs! When we're ready to purchase our next vehicle we will be back to see John! More

Dishonest, shady service pracitces. I had gone in for a tire rotation on Friday 11/16 per my scheduled appointment at 4:30. As part of checkin I requested that they top up the washer flu I had gone in for a tire rotation on Friday 11/16 per my scheduled appointment at 4:30. As part of checkin I requested that they top up the washer fluid and change the caps for Tire Valve. During checkout I asked if they changed the fluids and replaced the caps for Tyre valve and I was told the washer fluid was changed and the tyre valve caps were also not changed. They changed the tyre valve caps after requesting again. Checked the car on 11/17 morning and opened up the bonnet and noticed oil splash in several places and also the washer fluid not filled. Called in and spoke to Patrick and asked him if they attempted to change oil and he hesitated originally and then said that he forgot to tell me that they accidentally changed oil. It is ok to make mistakes but letting the customers know that they messed up and be honest with the work is as Important as anything else. Hybrid doesn’t need oil change every 5k and my car was at 60% oil life and the car is smart enough to let the owners on when to change oil. Also hybrid is supposed to have lesser quarts of oil than regular and that explains the spill of oil. At this point I don’t even know that the original job of rotating the tires was taken care of. Wrote to the service manager Matt Fair and have never heard back from him. Make sure that next time you visit for service check your car before it leaves service aisle. More

Best dealer in the business John hart continues to show me that he’s the only person I feel comfortable buying a car from. He’s always honest and bringing forward the best deals. John hart continues to show me that he’s the only person I feel comfortable buying a car from. He’s always honest and bringing forward the best deals. More

They say one thing and do another Was sent a coupon for a discounted oil change. My wife’s Honda didn’t need one but my GMC Canyon did. I called and asked if it had to be a Honda and a Was sent a coupon for a discounted oil change. My wife’s Honda didn’t need one but my GMC Canyon did. I called and asked if it had to be a Honda and after checking they said it made no difference, I could bring it in. I drove from Chesterfield to north county and when I got there the young lady said they didn’t do American cars. I wasted my time . West county Honda is my new place for service (and buying)! More

Great company We had a wonderful experience definitely felt they appreciated our business.The salesman Arron Adam's was awesome.We will be moving all our business t We had a wonderful experience definitely felt they appreciated our business.The salesman Arron Adam's was awesome.We will be moving all our business to them. THANK YOU SO MUCH More