Borton Volvo

My wife and I live in Michigan and we bought a used 2017 Corvette from Borton Volvo using the internet. With the help of Vad Fridiyand and his sales team the whole process went smoothly! He lived up to ever Corvette from Borton Volvo using the internet. With the help of Vad Fridiyand and his sales team the whole process went smoothly! He lived up to everything he said and we are very happy what our purchase. We highly recommend Borton Volvo! More

This service group goes above and beyond. With number of cars they handle in a day they always take time for me. Have been going to them for 28 years. With number of cars they handle in a day they always take time for me. Have been going to them for 28 years. More

Staff was patient, thorough in answering all my questions, and provided great customer service.Great experience! questions, and provided great customer service.Great experience! More

I love my XC60. I have had nothing but great experiences with the staff at Borton. They are very helpful. Gretchen made purchasing my car a breeze. I look forward t I have had nothing but great experiences with the staff at Borton. They are very helpful. Gretchen made purchasing my car a breeze. I look forward to working with the staff to maintain my Volvo. Thanks for the helpful insight and constant dedication to please your customers. More

I have purchased 3 Volvo cars from Borton. Each time the process was fast and easy, from viewing inventory with excellent pictures and details online to narrow in specific cars, to in person v Each time the process was fast and easy, from viewing inventory with excellent pictures and details online to narrow in specific cars, to in person visit to complete the process. Pricing is very competitive. Service is always friendly and efficient,and a pleasure to visit with all of you. It is clear that the Borton team truly cares and works together to meet the needs of customers. More

What a complete disappointment Borton Volvo has been. This is my third XC60 I have leased from them and my 2022 that I took possession of in August 2021 has been a complete technology disaster. After rep This is my third XC60 I have leased from them and my 2022 that I took possession of in August 2021 has been a complete technology disaster. After repeated visits to their service department and many hours of my personal time, my vehicle still has unresolved technology glitches. I've had a sensor beeping for three days before I was able to get in to have it "reset". My maps have randomly dropped while en route - simply unable to track me. My Volvo app has never worked. It wasn't until December that I was told that the 2022 Google interface system does not work with Android. There have been so many things wrong with this car that the dealership has not been able to resolve. By their own admission, they have "ghosted" me with their communication. Borton is great to work with when your vehicle has no issues but they are useless when there is an issue. More

We purchased a 2021 Volvo from Borton Volvo Cars. We worked with Andrew (Andy) Jensen who is one of the best salespersons we have ever worked with. He truly was AMAZING. He patiently answered every ques worked with Andrew (Andy) Jensen who is one of the best salespersons we have ever worked with. He truly was AMAZING. He patiently answered every question and addressed every concern that we had related to the purchase of this vehicle. If he did not know an answer, he was honest about that, and then found out the answer for us. Part of this transaction took place by phone and email, because we live in a different state. He was always prompt and responsive in answering emails or returning phone calls. He provided us whatever we requested such as photos of the vehicle we hoped to buy. We felt no pressure! We were impressed before making the sale; however, after the sale was made, Andrew made it clear to us that he would "be there" in the event that we had any issues related to the car. We did and he was! It had been years since we purchased a new vehicle, and understanding the technology was overwhelming for us. He met with us not once but twice for several hours each time to help us with the technological aspects of using our car. Additionally, after we drove it home, we noticed a "flaw" in the finish. It bothered us enough to contact Andy who made all of the arrangements to take care of that issue for us and while the work was being done, he arranged for us to use a car at no charge. He also arrange to have our first complimentary service done as well. I am so grateful that we had a knowledgable salesperson who did not pressure us in any way and who made it clear to us that he would be our advocate and "go to" person as we were making our decision to buy, and more importantly, he would be there for us after our purchase was made. I get the feeling that Andy Jensen really loves his job, likes working with his customers and cares about helping them, has a strong work ethic and integrity, and holds himself to a high standard when providing the exceptional car-buying experience. More

Had a great experience dealing with Borton Volvo. Bought a used vehicle and very happy with it. Lars was my sales guy and took the time to explain and answer any questions or concerns I had with t Bought a used vehicle and very happy with it. Lars was my sales guy and took the time to explain and answer any questions or concerns I had with the vehicle. Had it a week and the battery was bad. Took it back and they took care of it for me no problem. Linda G Plymouth More

I recently purchased my third Volvo from Borton, this time from Gene Kaganovsky. Gene is first and foremost a great guy. He is also one of the most professional sales people I’ve had the pleasure to wor time from Gene Kaganovsky. Gene is first and foremost a great guy. He is also one of the most professional sales people I’ve had the pleasure to work with. Gene was patient, thorough, incredibly knowledgeable, and most importantly transparent. My S90 is absolutely beautiful, works perfectly for me and my family, and is a wonderful touring sedan. Gene made my purchase experience seamless, and I left Borton with a tremendous volume of knowledge about my new vehicle. Take my advice - when it’s time for your next vehicle, call Gene Kaganovsky. You will be glad you did. More

BortonWow, I wish I had read all the bad reviews before Borton Wow, I wish I had read all the bad reviews before we bought from Borton Volvo. My daughter was looking for a Volvo S60, and although we live i Borton Wow, I wish I had read all the bad reviews before we bought from Borton Volvo. My daughter was looking for a Volvo S60, and although we live in Kansas City, inventory was low and we were able to locate one at Borton. According to the sales person, the car had originally been bought at Borton and was dealer-maintained — on time — for every scheduled maintenance. Anyone looking for a used car knows how hard it is to find a car that you can trust the history. The dealer-maintained record gave us confidence that it was ok to buy a higher- mileage car. Volvos last forever, right? Bought a one-way plane ticket — sales experience was seamless — and drove it back to KC from Minneapolis. Knew from online searches the only complaint about this model was excessive oil consumption, so checked it weekly. 33 days after buying the car, the oil was two quarts low, so we topped it off. Five days later, <2000 miles after purchase, engine threw a rod and the car is totaled. Is Borton helping? Nope. Suggested we sell it for parts. We offered to have it towed to MPLS so maybe they could rectify. Nope. We understand used cars are “as is,” but when the price supposedly reflected the Borton Service Department’s supposed superior maintenance, it should last more than 38 days and 1900 miles. We trusted the dealership to stand behind their product. Shame on them for having no conscience. Use yours and go elsewhere. More