Borton Volvo

Good service, fair pricing and direct and helpful sales people. Duane was great to work with. I’m very happy with my 2017 XC60 purchase! I will be a repeat customer. people. Duane was great to work with. I’m very happy with my 2017 XC60 purchase! I will be a repeat customer. More

Best car buying experience ever! My wife and I worked with Bryan Stave for nearly 3 months to come up with exactly the car we were looking for. We started with demo's, worked up to last years model, and with Bryan Stave for nearly 3 months to come up with exactly the car we were looking for. We started with demo's, worked up to last years model, and finally ordered exactly what we wanted (XC60). Bryan was patient and zero pressure. The car is absolutely perfect! The showroom was immaculate, the service excellent, the business portion extremely professional and knowledgeable (especially with out of state purchase). I can't give a high enough rating for what we experienced! More

On my 3rd Volvo What can I say, I love these cars and I have had nothing but positive experiences with the dealership. Simple as that. Looking forward to the fleet What can I say, I love these cars and I have had nothing but positive experiences with the dealership. Simple as that. Looking forward to the fleet of electric vehicles hopefully coming in the next few years. More

To say Borton was dishonest when I purchased my S60 in June 2018 is an understatement. Drove from WI to pick up as car was a fair price; price lower on internet than they sold for, had miles on it not ref June 2018 is an understatement. Drove from WI to pick up as car was a fair price; price lower on internet than they sold for, had miles on it not reflected on internet and was not just a “dealer demo” as they explained via phone (one salesperson Drive) but rather used for daily rentals I learned after I found contracts in car. Within a week of having car; check tire pressure warning comes on for passenger rear tire. Husband check and there is no issue- this scenario repeats weekly so i call Borton. They didn’t care at all - a fluke they say. Fast forward to this week and many messages re: tire pressure with no issue; light comes on this week and the tire is flat and has a cracked rim. Clearly as I bought it; happy to pull over to a safe spot. Joelle was dismissive & dishonest in all my inquiries over the past 18 months! More

They try to get borrowers to go underwater on a loan. Be very cautious with the financing here. I got an XC60 at an agreed upon price and rate for financing. They convinced me to finance through them as t Be very cautious with the financing here. I got an XC60 at an agreed upon price and rate for financing. They convinced me to finance through them as they could "easily match the rate" I was approved for. After negating the unnecessary ad on's however I was contacted and told my rate would go up a quarter of a percentage point. This is 100% false. They tried to get me to finance more than the car is worth after putting down a $5,000 deposit. When i called them to ask why this is and what i can do to go back to the agreed upon rate and price i was accused of "chirping" by Paul Christenson. Needless to say this was very rude to be insulted by a place i am simply trying to do business with. So i got no help at all. This is the worst buying experience I have ever had and I urge everyone to reconsider doing business through financing here. More

New XC 60 purchase I purchased a 2018 XC 60 from salesman Joe Schad. Joe was a class act and made me feel at ease during the process. Also every person I spoke with was I purchased a 2018 XC 60 from salesman Joe Schad. Joe was a class act and made me feel at ease during the process. Also every person I spoke with was courteous and able to answer all of my questions. It was an excellent experience and the car is a joy to drive. If you want a polished pro I woukd ask for Joe. More

Excellent experience buying a new Volvo! The sales person was extremely knowledgeable, friendly and genuinely interested in helping me buy a car that I could actually afford. All my questions The sales person was extremely knowledgeable, friendly and genuinely interested in helping me buy a car that I could actually afford. All my questions were answered and the entire process, from beginning to end exceeded my expectations! They also have a very welcoming staff and delicious complimentary beverages and snacks. They also allowed me to bring my dog with me and had treats for her too! More

Clear carfax but obvious that it was in a bad accident ***The Conclusion: BE VERY VERY CAREFUL!!!*** I was sold a car that had a clear carfax but it was obviously in a serious accident(s). Not trying to ge ***The Conclusion: BE VERY VERY CAREFUL!!!*** I was sold a car that had a clear carfax but it was obviously in a serious accident(s). Not trying to get anyone in trouble but fair is fair... *****The Details***** As someone who buys cars out of state this was bound to happen at some point; but its my duty to the consumers out there to inform you of what happened. I was in the market for a Macan S for my pregnant wife (I told them that) and Borton had one that matched our requirements. The sales rep was very nice and pleasant and involved, after all this was a 50K check that I was writing, not exactly peanuts! The car fax said no accident, I took a leap of faith and bought it. Car arrives and I immediately start noticing certain imperfections. The passenger side front door GETS STUCK a bit on open and close. The door seal on the bottom of that door is DANGLING. I look closer and I see that the door sill HAS BEEN PAINTED AND BADLY no less, you can see all the dust particles that were painted over and the paint is peeled. I start looking all over the car. One of the the back parking SENSORS WAS SHOVED IN so I look into it and its being held in by DOUBLE-SIDED TAPE!! I look more and notice that the FRONT HOOD IS NOT FLUSH, not even close, from both sides with the rest of the body. It was CRYSTAL CLEAR that a bad AFTER MARKET HOOD WAS USED TO REPLACE THE ORIGINAL. I drive it, the speedometer reading is 5 miles over the actual speed of the car!! I reached back out to inform them and the rep said they'd relay the message to the manager but I didn't hear back from anyone. I paid an extra 5k on top of it to get this car fixed. *******My advice, do not buy from them remotely and if you decide to buy in person, take someone with you that knows cars******** More