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Bosak Chrysler Jeep Dodge Ram of Merrillville
Merrillville, IN
378 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Helpful December 16, 2022
Took my brand new jeep with 8400 miles in for service. Brought up the fact me key was working improperly. Originally the service writer was going to get it warranted out but talk to the service manager wh Brought up the fact me key was working improperly. Originally the service writer was going to get it warranted out but talk to the service manager who said it was not broken. I called to talk to the service manager he was rude and completely unprofessional. Mind you I just bought a $43,000 car from them the day before. All he had to do was say they could not duplicate it and that would’ve been fine but the way he handled it was completely out of line. They switched up the service people and it has gone downhill tremendously. I would take your car to any dealership other than this place I would not even recommend this place to put air in your tire. I have now taken my concerns to FCA and the Better Business Bureau More
by Phil
Employees Worked With
April/David
April 12, 2022
Went in to Purchase a new Jeep Renegade. Saw it advertised on the internet during the day. Went to finalize the deal and they had $2,900 in detailing fees on top of what was advertised. S Saw it advertised on the internet during the day. Went to finalize the deal and they had $2,900 in detailing fees on top of what was advertised. So in the year 2022, they are still doing the the scotch guard trick. Went to another dealer that evening, had a similar jeep with the same internet pricing, walked in no scotch guard scam and walked out with a new jeep. More
by Lprfcprop
Employees Worked With
Scott Falduto
February 25, 2022
Charged me $300 to change a light bulb, not once did the service rep come and explain nor tell me what the price would be prior to install, who does that?? I would never have my car serviced there again. service rep come and explain nor tell me what the price would be prior to install, who does that?? I would never have my car serviced there again. More
by Leyanimom
Employees Worked With
Scott Falduto
February 16, 2022
Extremely rude and arrogant sales rep (Tim McCormick). Multiple calls regarding pricing of a Pacifica they have on their lot. Made it very clear that I wouldn’t pay over sticker and they were adamant that Multiple calls regarding pricing of a Pacifica they have on their lot. Made it very clear that I wouldn’t pay over sticker and they were adamant that they don’t do that. Back and forth and they tried the typical deceptive practice of throwing in over $3000 of dealer added options that weren’t asked for. More
by shareef777@gmail.com
Employees Worked With
Tim Mccormick
October 20, 2021
I Just purchased a 2020 dodge caravan from Bosak. From the wonderful salesman Dennis, to the financial department, to the service department I have nothing but wonderful complements for them. They were al the wonderful salesman Dennis, to the financial department, to the service department I have nothing but wonderful complements for them. They were all friendly, took the time to listen to my goals and what I wanted and needed in a vehicle, and went above and beyond to fit the new vehicle in my budget. I can’t thank them enough. I hope anyone who needs a new or used car please go to Bosak. The salesman Dennis was the best. More
by Dazlingsparkles
Employees Worked With
Dennis Zajac , Scott Falduto
October 07, 2021
Shady business practices. Saw a vehicle online priced at $18,877, and I was prepared to pay that knowing the market. Went to their Stealership only to find out they really wanted $22k+ because of some pain $18,877, and I was prepared to pay that knowing the market. Went to their Stealership only to find out they really wanted $22k+ because of some paint protection they put on for almost $3k and some other BS. I asked about the difference and the man said the online price is list price, whatever that means. Had issues there before with service and I should have known better. stay away or be prepared to pay another $4k+ above their "Online List Price" Psh.. More
by Patrick
Employees Worked With
n/a
September 15, 2021
I have a white 2018 Ram 2500. I’ve been dealing with Doug, and everybody else in the service department. They are great and get the job done! Doug, and everybody else in the service department. They are great and get the job done! More
by Eric W
Employees Worked With
Doug and everyone in service
