Bosak Chrysler Jeep Dodge Ram of Merrillville

I bought a new vehicle from Bosak on April 29, 2021. As of today (June 26, 2021), I still do not have the paperwork necessary to get plates for my vehicle. Bosak is required by law to provide this paperwo of today (June 26, 2021), I still do not have the paperwork necessary to get plates for my vehicle. Bosak is required by law to provide this paperwork in 31 days. That should have happened on or before May 31, 2021. But after 59 days, I still cannot license my vehicle. Despite numerous requests for information and answers, Bosak still cannot provide me anything but vague promises. It is apparent to me that Bosak simply does not care. They made the sale. They booked their numbers for that month. The only “service after the sale” I have received is lip service. More

Been dealing with Doug and service department and I wouldn't trust taking my van any were else. Fast friendly service. They take time to tell you what you should replace and what has to be replaced. Ve wouldn't trust taking my van any were else. Fast friendly service. They take time to tell you what you should replace and what has to be replaced. Very professional and courtesy shop. Will not take van anywhere else. Thank you More

Our salesperson was great, that is about all I can say. During negotiations, all I heard was how sales and repairs were enemies and repairs did things they can not override. The dealer added things to the During negotiations, all I heard was how sales and repairs were enemies and repairs did things they can not override. The dealer added things to the vehicle we did not want and had to negotiate off. The finance person did not let the salesperson know to order accessory purchased. Had to call after a week of waiting to get part ordered then schedule to have installed. The finance person set us up with financing, but did not disclose the additional finance fees the bank was going to tack on, these fees were not in the contract. I gave a one star for the dealership, but for some reason shows three stars. More

Great place everyone there treated my wife and me great especially obi, Joe and Melissa great service all around knowledgeable about our vehicle greeeeeeeeeeet team especially obi, Joe and Melissa great service all around knowledgeable about our vehicle greeeeeeeeeeet team More

Bosak Motors in Merrillville indiana has been THE place for our family’s car care for many years because we trust them. I just purchases a 2021 Jeep there and found the whole experience very pleasant. Fr for our family’s car care for many years because we trust them. I just purchases a 2021 Jeep there and found the whole experience very pleasant. From the eternally patient and super helpful salesman Rocco, to the final signing of papers, the service at Bosak can not be matched! I am very grateful they were there for me when I needed them! More

Bosak in Merrillville has always been the best help for us getting new cars and finding just what we want. Thank you Dennis, Melissa and JC for all your help. Appreciate it us getting new cars and finding just what we want. Thank you Dennis, Melissa and JC for all your help. Appreciate it More

Very deceptive pricing. The price you see online is not even close to what the price of the care is. They add on every little fee they think they can get away with. This the last place I would buy a car. even close to what the price of the care is. They add on every little fee they think they can get away with. This the last place I would buy a car. More

The service department is horrible!!! Bought a "CERTIFIED" 17 Dodge Challenger in September. Had it 8 days water pump went out, rear-end needed replaced, axle boot was leaking also radio was shutt "CERTIFIED" 17 Dodge Challenger in September. Had it 8 days water pump went out, rear-end needed replaced, axle boot was leaking also radio was shutting off and on for no reason. So in over the 3 month span we have had it maybe 4 weeks total. Every time it was in the shop we got the run around on it getting fixed and it was there forever. You would think when a customer spends $40,000 on a vehicle you would do everything possible to give them the best service. More

Purchased new jeep compass over the phone. Jeff handled every aspect of a complicated out of state purchase, with trade in. Great, smooth, honest transaction. No unpleasant surprises. every aspect of a complicated out of state purchase, with trade in. Great, smooth, honest transaction. No unpleasant surprises. More

I tried to buy a used vehicle today. I was ready to drive a couple of hours to make purchase. I was excited about the car too! My experience with this dealership was horrible because of pricing. Pri drive a couple of hours to make purchase. I was excited about the car too! My experience with this dealership was horrible because of pricing. Price posted on the Internet was $9,999.00. This price is misleading. They actually wanted $11,789.00 including fees and taxes. The taxes were only $771.00. I feel cheated out of it. I am insulted to have almost another thousand dollars added to the purchase price. Read the small print. I am insulted! How rude! More