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Boucher Buick GMC of Waukesha

Waukesha, WI

Overview
Employees
Reviews
Vehicles
4.5
1,184 Reviews
Boucher Buick GMC of Waukesha is the largest Buick Dealer in Wisconsin, as well as the largest GMC Dealer in Wisconsin; and is among the largest Buick Dealers and GMC Dealers in the country! Boucher Buick GMC - SERVING Waukesha & Waukesha BUICK & GMC CUSTOMERS At Boucher Buick GMC in Waukesha, providing you WIth Buick and GMC models is not the only quality service we offer our customers. Our Waukesha Buick and GMC dealership offers a great service and parts department. Our courteous staff is on-hand to help you with all your service needs. Whether you just need to schedule a quick check-up for your car, truck, or SUV, or need major repairs, our service department at Boucher Buick GMC can help! Waukesha GMC and Buick customers can rely on our dealership for all their vehicle needs.
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1907 E Moreland Blvd

Waukesha, WI

53186

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Showing 1,184 reviews

October 28, 2022

My experience with Boucher was nothing but great! My salesman Derek was awesome! So Helpful and thorough. More

by DANIELNEUTZE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendall Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Luetke
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Oct 30, 2022 -

Boucher Buick GMC of Waukesha responded

Daniel, Thank you so much for your kind words for Derek and for taking the time to leave us this wonderful feedback!

October 25, 2022

Supply chain aside (not the fault of the dealership), Nick is simply the best salesperson I have worked with. Could not recommend more! More

by Jeff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Majeske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Elbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2022 -

Boucher Buick GMC of Waukesha responded

It's great to hear that Nick was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Congratulations on your new vehicle and thank you for choosing Boucher Buick GMC of Waukesha!

October 25, 2022

Our salesman Luke did a great job as did Cory in finance. Would recommend to my friends. More

by JOHNMCGONIGAL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Elbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke Larson
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Oct 25, 2022 -

Boucher Buick GMC of Waukesha responded

Thank you so much for your wonderful review! We are thrilled that Luke and Cory had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Boucher Buick GMC of Waukesha!

October 24, 2022

thanks to Boucher GMC, I was very satisfied with the recent service and I would recommend Boucher GMC to others, thanks to Rob Heaney More

by Hooper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Heaney
Report | Print
Oct 25, 2022 -

Boucher Buick GMC of Waukesha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 19, 2022

When contacting them about advertisement they had and I questioned some of the things that I didn't understand they were very rude and sarcastic. So I didn't do business with them More

by Ksmobile1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Internet sales
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Oct 23, 2022 -

Boucher Buick GMC of Waukesha responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

October 15, 2022

Helpful and very courteous found what we were looking forward to retires and were able to get us in the same week More

by RRANIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Heaney
Report | Print
Oct 16, 2022 -

Boucher Buick GMC of Waukesha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Buick GMC of Waukesha!

October 11, 2022

When I bought my truck the salesman said I get the first oil change and tire rotation complimentary but when I called to make an appointment the service center told me I didn't get those complimentary this More

by LEAGER2021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rob Heaney
Report | Print
Oct 15, 2022 -

Boucher Buick GMC of Waukesha responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact Rob Heaney directly at 262-409-2600. We'd love to get to the bottom of this and turn things around for you.

October 10, 2022

Everyone I dealt with were awesome. Very friendly and knowledgable. I had maintenance work done along with adding the chips for the heated seats that weren't installed when I purchase More

by NANCYSUSSEX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Heaney
Report | Print
Oct 11, 2022 -

Boucher Buick GMC of Waukesha responded

Thank you, Nancy, for sharing your thoughts about your experience with Boucher Buick GMC of Waukesha. We appreciate your business and hope to see you again soon!

October 07, 2022

Don't want to fix anything under warranty Terrible at calling people back Not happy More

by KOOLAID_64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rob Heaney
Report | Print
Oct 11, 2022 -

Boucher Buick GMC of Waukesha responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please give me a call directly so we can discuss this further. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Rob Heaney, Service Manager 262-409-2600

Oct 16, 2022 -

KOOLAID_64 responded

The last time I truck was in there I was supposed to get a call back from one of the general managers at the shop and it's a month later or more and I'm still waiting to call back when you guys on professional very bad it's very bad I just can't believe that a well repertour company is this bad I'm trying to fix something that wasn't my fault that I paid good money for

October 05, 2022

Was happy to get an appointment within a couple of days. Certainly not the norm these days. More

by beading-rumple0l
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason(sp)?, Rob Heaney
Report | Print
Oct 05, 2022 -

Boucher Buick GMC of Waukesha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Buick GMC of Waukesha, we look forward to having you as a valued customer for many years to come!

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