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Boucher Buick GMC of Waukesha

Waukesha, WI

4.5
1,177 Reviews
Boucher Buick GMC of Waukesha is the largest Buick Dealer in Wisconsin, as well as the largest GMC Dealer in Wisconsin; and is among the largest Buick Dealers and GMC Dealers in the country! Boucher Buick GMC - SERVING Waukesha & Waukesha BUICK & GMC CUSTOMERS At Boucher Buick GMC in Waukesha, providing you WIth Buick and GMC models is not the only quality service we offer our customers. Our Waukesha Buick and GMC dealership offers a great service and parts department. Our courteous staff is on-hand to help you with all your service needs. Whether you just need to schedule a quick check-up for your car, truck, or SUV, or need major repairs, our service department at Boucher Buick GMC can help! Waukesha GMC and Buick customers can rely on our dealership for all their vehicle needs.
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1907 E Moreland Blvd

Waukesha, WI

53186

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Showing 1,177 reviews

October 22, 2020

I was impressed with the nice service we got. Went extra to buff out some scratches and detailed again. Explained about cars features, and demonstrated More

by SM.GONZALES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2020 -

Boucher Buick GMC of Waukesha responded

Thank you for sharing your experience with us!

October 17, 2020

Excellent Service. Jeff fisher was very helpful in the car buying process. Answered all my questions and even after the purchase. He was will to help with other things I needed. More

by MIKEKRONER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

Boucher Buick GMC of Waukesha responded

Thank you for sharing!

October 16, 2020

Doesn't Boucher wash a car anymore that has been in for significant service before delivery? Overall service was great but very surprised to pick up a very dirty car, grease smudges, very dirty. Is this More

by JUSTKIDDING15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alec
Oct 16, 2020 -

Boucher Buick GMC of Waukesha responded

Thank you for sharing. We are sorry your vehicle was not provided with a car wash after service. Please call our Service Manager, Jim Piscitello, at 262-409-2600 so we can make things right.

Oct 16, 2020 -

JUSTKIDDING15 responded

Thank You!

October 13, 2020

The sales and finance department were thorough and very pleasant to work with. Salesman Alex Johnson stayed after hours to show me how to use all the features of my new truck. The short drive from Oshkosh More

by Mjboyce58
Recommend Dealer
Yes
Employees Worked With
Alex Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2020 -

Boucher Buick GMC of Waukesha responded

Thank you for the 5-star review!, Mike! We appreciate you choosing Boucher!

October 13, 2020

Gregory took the time to explain all features of the Arcadia. He was very knowledgeable and personable. He stayed late to ensure everything was taken care of. His attention to detail was very much appre More

by TIMMCNULTY0
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Prince
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2020 -

Boucher Buick GMC of Waukesha responded

Tim - We are glad you enjoyed working with Gregory while purchasing and learning about your new GMC Acadia! Please reach out to us if there is anything else we can do for you in the future!

October 12, 2020

Great service. I had to have some work done on my car and even though there was a wait, it was still a good experience. More

by DAYNAMILLER75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misael Perez
Oct 16, 2020 -

Boucher Buick GMC of Waukesha responded

Dayna - thank you for sharing! Please feel free to reach out to us if there is anything else we can help you with!

October 09, 2020

My car was in the shop from night until 1300 the next day and they did NoT rotate my tires as they said they did . Also did not wash the car. I now have to make a special trip to get them rotated. More

by SURGESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Majeske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2020 -

Boucher Buick GMC of Waukesha responded

We are very sorry you had a negative service experience with us. Unfortunately, we are unable to find your name in our system to contact you directly. When you have the opportunity, please reach out to our Service Manager, Jim Piscitello, at 262-409-2600 so we can address the situation you are describing and make things right.

October 09, 2020

Alex was thorough, helpful and overall the process was FAST. We have gone to Boucher for 5+ years and will continue to do so with another great experience. More

by STEINMETZSAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2020 -

Boucher Buick GMC of Waukesha responded

Thank you for your continued business and loyalty with us!

October 07, 2020

Reggie made sure I was taken care of from the moment I walked in. Very professional and pilot. Kuddos to the GMC team!! Thank you! More

by CARLOSC4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
Oct 19, 2020 -

Boucher Buick GMC of Waukesha responded

We are glad you had a positive experience, Carlos!

October 06, 2020

Although the customer service staff was nice, I felt mis-lead, over charged and lied to about the service needed on my Acadia. I will no longer trust this dealership. More

by JENNIFERANDLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Piscitello
Oct 14, 2020 -

Boucher Buick GMC of Waukesha responded

Jennifer, we are sorry to hear about your negative experience with us. We'd like to further inquire as to what went wrong with your visit. Please reach out to our Service Manager, Jim Piscitello, at 262-409-2600. We hope you'll give us another chance in the future.

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