Boucher Buick GMC of Waukesha - Service Center

5 They did all warranty issues while main part repair was on order. Above expected service. on order. Above expected service. More

Horrible experience: 2022 Acadia. Originally dropped truck off for oil leak (27,000 milesish i believe). Technician sent youtube video stating bad head gasket - will have it ready to Originally dropped truck off for oil leak (27,000 milesish i believe). Technician sent youtube video stating bad head gasket - will have it ready to go in no time. That night i get a call asking me to come pick it up because it needs to be ran for 300 to 500 miles with dye in oil to confirm issue. Gave truck back with check engine light on. While working with Service manager on check engine light, I personally found a large neon tool inside engine bay. Service manager made me convey the check engine light message to next appointment thechnician. Car was supposed to be done by a friday but they had to keep it over the weekend. Loaner car wasn't available till monday. Took 40 mins to release a loaner car. Truck was then supposed to be done on wed but didnt get it back till friday (no call). They did advise me of this before picking truck up, but the technician dropped a large tool on fender which caused a dent and chipped paint. They said body shop isnt available until 4 weeks from now and will have to have car for 3 days. During pickup of vehicle - they couldnt find the keys. Eventually found them. More

Outstanding Service. Received updates throughout the process. I received an oil change, tire, rotation, and a video that recapped all the work that they did in reviewed. Received updates throughout the process. I received an oil change, tire, rotation, and a video that recapped all the work that they did in reviewed. I sat at a table and worked and had a fresh cup of coffee while I waited. I won’t go anywhere else. More

Very simply put: EXCELLENT! Taylor was extremely professional and friendly as were everyone else. Service was second to none. Taylor was extremely professional and friendly as were everyone else. Service was second to none. More

Needed an engine replacement due to recall. This dealer went above and beyond to get the new engine installed and put in extra hours so I didn’t have to cancel my vacation plans!! This dealer went above and beyond to get the new engine installed and put in extra hours so I didn’t have to cancel my vacation plans!! More

Easy to work with and good follow-up. Location is handy and good waiting room. Location is handy and good waiting room. More

All though I didn't buy a truck from them they helped me out a great deal.My truck was in the flood and I had it towed there.It ended up a Total Loss.They were very helpful. out a great deal.My truck was in the flood and I had it towed there.It ended up a Total Loss.They were very helpful. More

Excellent experience. Routine inspection, oil change & tire rotation. Crew was on time, welcomed me and performed all tasks professionally. Kept the interior clean. G Routine inspection, oil change & tire rotation. Crew was on time, welcomed me and performed all tasks professionally. Kept the interior clean. Great job team. Mark K. More

I already emailed the service manager regarding my experience. It wasn’t necessarily Jason’s fault but it was a frustrating experience. experience. It wasn’t necessarily Jason’s fault but it was a frustrating experience. More

Great service all around. , Hannah was extremely helpful and made the experience very pleasant. A+++ , Hannah was extremely helpful and made the experience very pleasant. A+++ More