Boucher Buick GMC of Waukesha - Service Center

Great service. ..fast and efficient and professional. Great waiting room with wonderful snacks. This is what excellent customer service is all about. ..fast and efficient and professional. Great waiting room with wonderful snacks. This is what excellent customer service is all about. More

Was great. Only needed to remind them about car wash! That they forgot to do Only needed to remind them about car wash! That they forgot to do More

They got me in when I needed, did a good job and have a comfortable waiting room. comfortable waiting room. More

It was okay, but I wasn't told about charges until pick up which was not right. I was told I was paying Nothing and then to get a $180 bill up which was not right. I was told I was paying Nothing and then to get a $180 bill More

Got there right before my 7am appointment. Was shortly after 7 when they opened the door and they were still setting up for the day. Took about an hour for the oil change and tire rotation. Wh Was shortly after 7 when they opened the door and they were still setting up for the day. Took about an hour for the oil change and tire rotation. When they were done they parked my truck right by the snow bank and it was difficult to get in. And once I got to work I saw scratches in my rear driver side door. Very disappointed. Last time this happened the service manager asked if I could prove it... just very disappointed. More

Very informative ! Jason secured a ride back to drop me off at home and got back to me with a video recording of the Techs Diagnosis and troubleshooting process for my Jason secured a ride back to drop me off at home and got back to me with a video recording of the Techs Diagnosis and troubleshooting process for my Vehicle. I dropped my truck off in the morning and was back in my vehicle early afternoon. I'd recommend this dealership to anyone who needs work done on their GMC. More

The driver has serious attitude issues kept complaining about your cars ?? He kept complaining about the price about your cars ?? He kept complaining about the price More

I purchased new all weather front seat mats through my GMC rewards program. Boucher Buick GMC installed them for me as soon as I picked them up at the service department. Dwight also vacuumed the front se GMC rewards program. Boucher Buick GMC installed them for me as soon as I picked them up at the service department. Dwight also vacuumed the front seat carpeting before installing them. The whole process took less than 15 minutes. Very happy with extreme kindness and professionalism of all of the employees. Thank you, Valerie. More

She was friendly and stayed in touch about the truck and my courtesy ride. She already contacted me that the parts came in and we have a new appointment set. my courtesy ride. She already contacted me that the parts came in and we have a new appointment set. More

Warning light for all wheel drive and ABS went on plus car felt funny when I braked. I phone in and received an appointment in six days. Next day I went to Jason at the service desk and explained I do not car felt funny when I braked. I phone in and received an appointment in six days. Next day I went to Jason at the service desk and explained I do not feel safe driving the car. Jason took my car right away and gave me a ride home. Next day the car was repaired and I feel safe. Thank you. More