Boucher Chevrolet of Waukesha

I am happy to be part of the Boucher group and have my service work completed at this dealership. They made a bad situation great. I was happy with the timeframe as well the attention and concern that wa service work completed at this dealership. They made a bad situation great. I was happy with the timeframe as well the attention and concern that was provided. More

Devin was very nice when greeting me when I came to have service on my vehicle that I purchased at Boucher. I had several questions for him. He was very accommodating and answered all of my concerns and nee service on my vehicle that I purchased at Boucher. I had several questions for him. He was very accommodating and answered all of my concerns and needs. More

Devin was great, he greeting me when I walked in and helped me as the service rep I was there to see was busy with another client. Then my experience went down hill. The 1hr repair took 3hrs (I li helped me as the service rep I was there to see was busy with another client. Then my experience went down hill. The 1hr repair took 3hrs (I live far away so had to sit and wait), when the work was finally done the computer system wasn't working so they let me leave without the paperwork, confirming my email, and that they would email me when the system was up and running. I waited two days and then had to email them to ask for my paperwork. Also, the last two times I've been in for service they have not washed my car (it clearly needed to be washed both times), they asked if I wanted it washed, and I said yes, but both time it wasn't done. I think they have everything in place to be an excellent service department, but fall short on executing it. More

Tyler was friendly and professional, but unfortunately he had to deliver bad news about my Ford Escape. The estimate to resolve my oil leak problems was over $4,000.00 which I thought was very excessive. I had to deliver bad news about my Ford Escape. The estimate to resolve my oil leak problems was over $4,000.00 which I thought was very excessive. I decided not to move forward with this service at this time. I am very unhappy and in fact, disappointed that Boucher did not do its job inspecting this vehicle before it was sold to me as a Certified Used Car. This car only has 115,000 miles on it and it should not have had these expensive repair issues this early. I noticed that the oil spots/leaks started after only 1-2 months after purchase which to me, means that Boucher did not inspect this car properly to earn the Certified Used Car tag. I will not purchase another car from Boucher or recommend them to anyone I know. More

Came in to look at a used Corvette. Car was very clean, pulled outside waiting for me. Very sufficient test drive. Price negotiations were reasonable and quick. No pressure tactics. I came back in a few ho pulled outside waiting for me. Very sufficient test drive. Price negotiations were reasonable and quick. No pressure tactics. I came back in a few hours to pick up the car and it was sitting there waiting for me. Great dealership. More

Love this place. Very friendly staff , easy to work with. I will definitely recommend that people buy their cars from here. Whether it be new or used. I will definitely recommend that people buy their cars from here. Whether it be new or used. More

Diane Tompkins has been our go-to from the first moment we set foot in the dealership over 10 years ago. She made us feel comfortable immediately and listened to what we were looking for and needed for our we set foot in the dealership over 10 years ago. She made us feel comfortable immediately and listened to what we were looking for and needed for our family. She worked very hard to get us the best deal possible for our financial situation. Since then, we have bought all our vehicles from her and we trade in frequently! We have referred our family members and all our friends to her knowing she will give them the "family" treatment. If we have any issues with the cars/trucks, she takes it upon herself to get them resolved. She truly is a part of our family and we pop in every now and then just to say hi. More

Boucher Chevrolet of Waukesha is the Team for me their sales and service team have been with me for the last 30 years Joann Blake has helped me with 3 new vehicles in the last 4 years..I will always sen sales and service team have been with me for the last 30 years Joann Blake has helped me with 3 new vehicles in the last 4 years..I will always send people to her and the Team at Boucher Chevrolet More

Great service! Quick and ver communicative on any changes that needed to be made while they had my vehicle! Very happy with my service and overall with this dealership! that needed to be made while they had my vehicle! Very happy with my service and overall with this dealership! More

Eric R. helped me make sure I was able to get myself into a newer vehicle....he helped deal with the pricing to get me where I need to be. Thank you Eric. a newer vehicle....he helped deal with the pricing to get me where I need to be. Thank you Eric. More