Boucher Chevrolet of Waukesha

Fast but not complete I brought my Traverse in for an oil change/tire rotation/and to have the remote starter looked at as the remote start is not currently turning on the I brought my Traverse in for an oil change/tire rotation/and to have the remote starter looked at as the remote start is not currently turning on the heat in the vehicle. After a 1/2 hour, Mercedes told me the vehicle was finished but they really did not investigate or look at the remote start issue and told me I would need to bring it back a different day (even though this is the reason I scheduled this appt. in the first place). What is the purpose of the remote starter if it will not turn on the heat in the winter or the a/c in the summer? I would appreciate follow up on this matter as soon as possible....thank you. More

EXTRA MILE!! Everyone of the people I worked with really DID go the extra mile!!! My salesperson made the process way easier for me by bringing the vehicle to ME f Everyone of the people I worked with really DID go the extra mile!!! My salesperson made the process way easier for me by bringing the vehicle to ME for a test drive! I will definitely buy from you again! Thanks Boucher! More

Recalls were addresses I got a notice that my new silverado had several recalls and that I should schedule a time for service. The service department (Brian) took very good I got a notice that my new silverado had several recalls and that I should schedule a time for service. The service department (Brian) took very good care of my problems and worked with me all the way through to be sure that everything was done to my satisfaction. More

Service Support I have always received outstanding service support at Boucher Chevrolet. Whether it is sales or service, it has always been met with professionalism a I have always received outstanding service support at Boucher Chevrolet. Whether it is sales or service, it has always been met with professionalism and great personal service. More

JoAnn went above and beyond. She made this an easy and positive experience. She was extremely professional. Her willingness to accommodate you unique schedules was extremely appreciated. positive experience. She was extremely professional. Her willingness to accommodate you unique schedules was extremely appreciated. More

You'll want to buy a vehicle from Diane! Diane made the experience pleasant and provided exceptional service throughout the entire sales process. Called on a Monday morning and spoke with Di Diane made the experience pleasant and provided exceptional service throughout the entire sales process. Called on a Monday morning and spoke with Diane about a 2020 Silverado we viewed online and on the lot on Sunday. It was covered with ice and snow from a storm that came through, we setup a time to test drive the vehicle - she had it ready within 2 hours! She has great product knowledge and provided a thorough walk-thru for us. We highly recommend her. More

About recall service appointment---prompt, friendly, effici. This is my third Equinox from Boucher Chevrolet and I have always received most satisfactory service. This last visit Tyler Wozny was my service advis This is my third Equinox from Boucher Chevrolet and I have always received most satisfactory service. This last visit Tyler Wozny was my service adviser and he explained the service required and the approximate time for the work and he was right on so there was no inconvenience. I would say the service was awesome. More

Boucher was very prompt and had our tire fixed within hours of dropping it off. Their service was exceptional! We appreciated their quick work! Thank you! hours of dropping it off. Their service was exceptional! We appreciated their quick work! Thank you! More

Timely service The service I scheduled was done in a very timely manner, and there was no pressure to do other maintenance suggestions. I asked for a price quote on The service I scheduled was done in a very timely manner, and there was no pressure to do other maintenance suggestions. I asked for a price quote on replacing a sensor and now have an idea as to the cost the next time I go in. Thank You for not pressuring me to have $900.00 worth of work done, "as long as I was there"! More

The service department employees were polite and informative Tyler was helpful to get my car's work started promptly because I had a doctor's app't later in the day and he made sure my pick up of my car went fas Tyler was helpful to get my car's work started promptly because I had a doctor's app't later in the day and he made sure my pick up of my car went fast and smoothly and I did make my app't. More