Boucher Chevrolet of Waukesha

Wasn't ready when I was told to pick it up I was notified the truck was ready and when I went to pick it up, it would barely move. Managed to get it back in front of the service door and I got I was notified the truck was ready and when I went to pick it up, it would barely move. Managed to get it back in front of the service door and I got my loaner back. I was called the next day and was told it was ready. Ron was fine and was apologetic. It wasn't his problem that the tech messed up. I have no problems with the people I dealt with. The problem "Transmission Shutter" is still there though. The transmission flush did not fix the problem. It needs a New Torque converter and GM is VERY hesitant to replace it. I have been a tried and true GM owner all my life, My mother worked for GM truck for 36 years. This truck has really made me think about my next truck........ More

Enjoyed working with Valerie. She provided several vehicle options, both new and used. After purchase, assisted us with syncing up phone and demonstrated entertainment and safety features. Val and Ty vehicle options, both new and used. After purchase, assisted us with syncing up phone and demonstrated entertainment and safety features. Val and Tyler were professional and personal. More

Was immediately greeted by Jasen. He was very courteous and engaged in helping finalize my search for the truck i was looking for. this was the 4th and last dealership i needed to shop at. everyone involve and engaged in helping finalize my search for the truck i was looking for. this was the 4th and last dealership i needed to shop at. everyone involved in the sale, negotiation and finance process was very helpful. More

Excellent Thanks Ron for your professional approach to my service needs. Everything went very well and all was handled and clearly explained when repairs were c Thanks Ron for your professional approach to my service needs. Everything went very well and all was handled and clearly explained when repairs were completed. More

Purchase of 2020 Equinox from Diane Tompkins Diane was very professional and knowledgeable about the vehicles we were considering. She did suggest that we consider an all wheel drive instead of Diane was very professional and knowledgeable about the vehicles we were considering. She did suggest that we consider an all wheel drive instead of a Front wheel drive. Very satisfied with both the vehicle and with the service from Diane. More

Recalls were addresses I got a notice that my new silverado had several recalls and that I should schedule a time for service. The service department (Brian) took very good I got a notice that my new silverado had several recalls and that I should schedule a time for service. The service department (Brian) took very good care of my problems and worked with me all the way through to be sure that everything was done to my satisfaction. More

Fast but not complete I brought my Traverse in for an oil change/tire rotation/and to have the remote starter looked at as the remote start is not currently turning on the I brought my Traverse in for an oil change/tire rotation/and to have the remote starter looked at as the remote start is not currently turning on the heat in the vehicle. After a 1/2 hour, Mercedes told me the vehicle was finished but they really did not investigate or look at the remote start issue and told me I would need to bring it back a different day (even though this is the reason I scheduled this appt. in the first place). What is the purpose of the remote starter if it will not turn on the heat in the winter or the a/c in the summer? I would appreciate follow up on this matter as soon as possible....thank you. More

EXTRA MILE!! Everyone of the people I worked with really DID go the extra mile!!! My salesperson made the process way easier for me by bringing the vehicle to ME f Everyone of the people I worked with really DID go the extra mile!!! My salesperson made the process way easier for me by bringing the vehicle to ME for a test drive! I will definitely buy from you again! Thanks Boucher! More

About recall service appointment---prompt, friendly, effici. This is my third Equinox from Boucher Chevrolet and I have always received most satisfactory service. This last visit Tyler Wozny was my service advis This is my third Equinox from Boucher Chevrolet and I have always received most satisfactory service. This last visit Tyler Wozny was my service adviser and he explained the service required and the approximate time for the work and he was right on so there was no inconvenience. I would say the service was awesome. More

Service Support I have always received outstanding service support at Boucher Chevrolet. Whether it is sales or service, it has always been met with professionalism a I have always received outstanding service support at Boucher Chevrolet. Whether it is sales or service, it has always been met with professionalism and great personal service. More