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Boucher Chevrolet of Waukesha - Service Center

Waukesha, WI

4.4
1,069 Reviews

1,069 Reviews of Boucher Chevrolet of Waukesha - Service Center

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January 15, 2020

Extremely efficient, thorough and professional. Everything was explained and understood. Work was performed especially quick which I greatly appreciated. Always know I get the best service. More

by S.MEGANCK
Recommend Dealer
Yes
Employees Worked With
Mercedes Whalen, Devin Cornell
Jan 16, 2020 -

Boucher Chevrolet of Waukesha responded

We really appreciate you taking the time to leave us this review!

January 15, 2020

I am a long time customer because they have a friendly, courteous staff that provides good service. I have never had an issue with their work. More

by AMOORE50
Recommend Dealer
Yes
Employees Worked With
Mercedes Whalen
Jan 16, 2020 -

Boucher Chevrolet of Waukesha responded

At Boucher, we strive to provide all of our customers with experiences just like yours! We will definitely be sure to continue to provide you with the best service possible for future visits!

January 15, 2020

Routine Maintenance Fast/Friendly. Work completed in a timely manner, Waiting area comfortable. Associates speaking to other customers on their vehicle repairs were ha More

by SANDRAC403
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NA
Jan 16, 2020 -

Boucher Chevrolet of Waukesha responded

Sandra, thank you for the five-star rating! We value our customers' and hipe to see you again in the future!

January 15, 2020

Dealer had our car for 2 months. Kept telling us lies that the parts were in but then 2 weeks later they were still waiting on parts. No one was there when my wife picked up her car to explain paperwork More

by POFF8601
Recommend Dealer
No
Employees Worked With
Matt
Jan 16, 2020 -

Boucher Chevrolet of Waukesha responded

Hi, I'm so sorry to hear about your experience. This is definitely not how we intend to operate. Unfortunately, we are not able to find your recent visit in our system. When you have the opportunity, please contact us at 262-549-1000. We hope you'll give us a chance in the future to make a better impression.

January 15, 2020

Great service with professional staff The Service Team at Boucher is always responsive and professional - impressed with this whole organization - both the customer service team and the te More

by TKNAPP808
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Wozny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2020 -

Boucher Chevrolet of Waukesha responded

It is great to hear the Service Team at Boucher is able to make your visits with us positive ones!

January 14, 2020

I have never been disappointed with the service at Boucher! The Service staff is friendly, informative, and efficient. I appreciate also the shuttle that I get to and from work. More

by DAVIDLETSCH
Recommend Dealer
Yes
Employees Worked With
Mercedes Whalen
Jan 16, 2020 -

Boucher Chevrolet of Waukesha responded

Thank you for the review, David! We are glad you always have successful service here at Boucher!

January 14, 2020

Smooth visit for service. Work done promptly and as requested. Mercedes in service was courteous and professional. The waiting room was comfortable. Check out was smooth as well. More

by JDURACKM
Recommend Dealer
Yes
Employees Worked With
Mercedes Whalen
Jan 16, 2020 -

Boucher Chevrolet of Waukesha responded

We are thrilled to hear Mercedes was able to make your visit with us go smoothly!

January 13, 2020

Great experience. On time, extremely friendly and accommodating. This is rediculous that there is a 25 word minimum for this part of the survey. The word minimum turns customers off from completing t More

by GREGP4106
Recommend Dealer
Yes
Employees Worked With
Ron Wozny
Jan 13, 2020 -

Boucher Chevrolet of Waukesha responded

We are glad you had a great experience with us, Greg!

January 13, 2020

Everything went great,was right on schedule in and out.Told me about a air filter I didn’t know I had that needed replacement.Thanks More

by CAM54117
Recommend Dealer
Yes
Employees Worked With
Mercedes Whalen, Devin Cornell
Jan 13, 2020 -

Boucher Chevrolet of Waukesha responded

Thank you for the review, Cam!

January 13, 2020

Good service. Clean shop and easy to drop vehicle. Like the amenities in the lounge area - good coffee and fresh fruit. The response, timely updates and expectations about time required for the service wer More

by TOMMYDYBRO
Recommend Dealer
Yes
Employees Worked With
Ron Wozny
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2020 -

Boucher Chevrolet of Waukesha responded

Tommy, We are glad we were able to provide you with quality service on your vehicle and a clean and comfortable waiting area for you!

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