Boucher Hyundai of Janesville

I call to make the appointment and I just asked for an oil change and to check back passenger wheel for small leak. I got the bill and they did a full tire rotation which I did not ask for. And I thought oil change and to check back passenger wheel for small leak. I got the bill and they did a full tire rotation which I did not ask for. And I thought I had free oil changes for the life of the car. So 112$ later I feel I was taken advantage by you guys More

A little unhappy it took two weeks to replace a thermostat, much less the fact the car is a 2022 needing a new thermostat but that's besides the point. When I got the car back it was horribly dirty thermostat, much less the fact the car is a 2022 needing a new thermostat but that's besides the point. When I got the car back it was horribly dirty with bird droppings and what not. Other service appointments in the past I was given a voucher for a free car wash. This time I was not. I thought since I was leasing the vehicle through hundai motors USA I would be given better service. I am seriously considering another brand of vehicle once this lease is up. So basically I'm not a satisfied customer. More

Most patient and friendly dealership I have ever dealt with. My salesman, Zack, was a pleasure to deal with. with. My salesman, Zack, was a pleasure to deal with. More

Very friendly and polite, and very careful with my vehicle when changing the oil and rotating tires vehicle when changing the oil and rotating tires More

I found them easy to work with, committed to trying to find a middle ground to get a deal done-but not pushy or greedy. find a middle ground to get a deal done-but not pushy or greedy. More

Every one was friendly. Four people asked if I wanted something to drink. Not pushy. Took the time to hear my needs. There was a glitch with the financing but they made it r Four people asked if I wanted something to drink. Not pushy. Took the time to hear my needs. There was a glitch with the financing but they made it right for us. More

Hyundai has always been very helpful with anything I’ve needed. Most recently a warranty issue on the airbag sensor, they also voluntarily fixed a couple of other things under warranty and let me know what needed. Most recently a warranty issue on the airbag sensor, they also voluntarily fixed a couple of other things under warranty and let me know what maintenance I would need soon. Very impressed with the no-pressure sales at Hyundai. More

Oneida was wonderful. .great help explaining everything. Kept in contact with me throughout the process. Great job explaining the different functions of the vehicle. .great help explaining everything. Kept in contact with me throughout the process. Great job explaining the different functions of the vehicle. More

They notified me of any issues and answered follow up questions. They were also able to complete additional needed work same day. questions. They were also able to complete additional needed work same day. More

The service department there is is great to work with. Do not have a problem getting appointment for service. Do not have a problem getting appointment for service. More