Boucher Hyundai of Janesville
Janesville, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Below average. ..... car had alternator failure. You do not offer towing service. So we had Davis towing tow it in last Friday. Joe in service stated he had it sc ..... car had alternator failure. You do not offer towing service. So we had Davis towing tow it in last Friday. Joe in service stated he had it scheduled for 9am on Monday. I called Monday afternoon said they would get it in Tuesday morning. I called Tuesday after lunch and said not in yet. Mechanic was just finishing up another project. I called back Wednesday morning, still not in shop. Finally late morning around 11 am Joe called to tell us pricing. Picked up car Thursday late afternoon. Meanwhile my daughter had to call in to work Monday-Tuesday -Wednesday and Thursday.... so if you would be willing to sent us check for lost labor at $17 per hour. Total missed time was 18.5 hours If I would of known I was going to get pushed off day after day after day I would of taken it someplace else More
Joe is the best service advisor on the planet he should be the service manager! be the service manager! More
I like the fact that, for the most part I can get in quickly. It of course helps to be a good customer. quickly. It of course helps to be a good customer. More
The service department at Boucher Hyundai is Excellent. They always take great care of my vehicle's needs! They always take great care of my vehicle's needs! More
Joe and Hunter are amazing to work with. Answered all my questions and concerns I had. Answered all my questions and concerns I had. More
We would recommend this dealership. The dealership seemed interested in our business. We feel the deal was fair and the individuals we dealt with were straightforward. We cannot say The dealership seemed interested in our business. We feel the deal was fair and the individuals we dealt with were straightforward. We cannot say that for another dealership that was actually closer to us. More
Great service- above and beyond! From receptionist to repairman, I could not have asked for more! From receptionist to repairman, I could not have asked for more! More
José Valdez is the best service advisor in the industry. He helped through thick and thin when I had all kinds of problems with my Hyundai. Jose makes it worth owning a hyundai! He helped through thick and thin when I had all kinds of problems with my Hyundai. Jose makes it worth owning a hyundai! More
We had a very positive experience in purchasing a new Tucson. Oneida was great in showing us the car and going with us on the test drive. She is a low pressure sales agent, but is very effective in com Tucson. Oneida was great in showing us the car and going with us on the test drive. She is a low pressure sales agent, but is very effective in completing the deal. Both my wife and I appreciated her approach. More
STOP! !!! DO NOT BUY A VEHICLE FROM HERE!!! 3.5 months ago I thought we were doing something good for our family and we purchased a 2017 Hyundai Tucson. We !!! DO NOT BUY A VEHICLE FROM HERE!!! 3.5 months ago I thought we were doing something good for our family and we purchased a 2017 Hyundai Tucson. We never have bought a new vehicle before so it was very exciting to have a vehicle big enough for our whole family. We ended up having our new Tuscan in the shop for 2.5 weeks due to a high pitched squealing. After many attempts of contacting someone to let us know what was going on with our vehicle, no one would get back to us. We have had our new vehicle back from the shop for about 2 weeks and all of a sudden all the dash lights came on and the transmission wouldn't shift into gear. I called the dealer to see if they would check it out and fix the problem ( since we've only had the vehicle for less then 3 months) they told me they can't guarantee how long cars will last after purchase!!! 😡 I agreed but said it should be longer then 3 months! They screwed ME! They refused to even look at it without paying $160+ just for a diagnosis!! We hadn't even put 1000 miles on it!! I want to warn everyone that this dealership is a scam!! They don't care about the customer or their vehicles they sell you! Please don't buy from them!!!!! I now own a 2017 Hyundai Tucson with full coverage insurance and making monthly payments for, SITTING IN MY DRIVEWAY!!!!!!!! More