Boucher Hyundai of Janesville - Service Center

Helpful fixed correctly in a timely manner and covered the repair under warranty thank you the repair under warranty thank you More

I’m on time : out on time. Staff were all very courteous and professional, answered all my questions. Staff were all very courteous and professional, answered all my questions. More

Work is always done on time. Is reasonably priced and they don’t charge me for things that I don’t need done. Is reasonably priced and they don’t charge me for things that I don’t need done. More

It took almost 2 months to get the car fixed. I know this wasn't the fault of the service department, my only complaint is that communication was not the best. I only got updates when I called to I know this wasn't the fault of the service department, my only complaint is that communication was not the best. I only got updates when I called to check. More

Good n friendly no problems nice n easy They were nice to answer all my questions I go back again answer all my questions I go back again More

I was there for oil change and recalls/update Bluelink. They did not fix the problem with bluelink. I still have problems They did not fix the problem with bluelink. I still have problems More

Three recalls and only performed two because a fuse was out of stock. Now I have to make another appointment when the fuse shows up. out of stock. Now I have to make another appointment when the fuse shows up. More

Very responsive to my call and request to meet 2 hours away from dealership to view to buy!!! away from dealership to view to buy!!! More

I enjoyed the visits I made to this dealership. My salesman Zach was a pleasure to work with and held himself in a professional manner. All the inner departments (sales, finance, vehicle prep/ser My salesman Zach was a pleasure to work with and held himself in a professional manner. All the inner departments (sales, finance, vehicle prep/service seemed to work together effectively and efficiently, with communicating to make me comfortable with my purchase. More

Had to reach out to service for 2017 Sonata hybrid, which had a failed engine. Service informed me of all the repairs needed, and a possibility the vehicle cannot be repaired. My plan was to purchase a used had a failed engine. Service informed me of all the repairs needed, and a possibility the vehicle cannot be repaired. My plan was to purchase a used hybrid however none could be found and I was uncomfortable with purchasing online so I talked to sales and Tim was wonderful and showing me the type of hybrid I wanted and I purchased a 2025 sonata hybrid I’m happy with the purchase. The jury is out as to whether or not the 2017 hybrid can be repaired under warranty or if it will become scrap. Jeremy in the service center was pleasant and easy to work with highly knowledgeable about the engine failure with this particular model and year. More