Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Boucher Hyundai of Janesville - Service Center

Janesville, WI

4.4
535 Reviews
Call Service Center (608) 607-3778

535 Reviews of Boucher Hyundai of Janesville - Service Center

Sort by
January 01, 2025

Joe was efficient and courteous. Listened to my concerns and gave me professional guidance through my service More

by House53511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oneida Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Sederstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Mallory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ross Cartwright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jalin Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradley Hanthorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Linton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Valdez, Noel Jhocson, Matthew Baker
Report | Print
Jan 02, 2025 -

Boucher Hyundai of Janesville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joe met your expectations. Thank you again for choosing Boucher Hyundai of Janesville. We look forward to having you as one of our valued customers for many more years to come! Ross Cartwright Service Manager 608-750-1200

January 01, 2025

They did exactly as they promised and didn’t give me no grief at all More

by brian.p.sherwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ross Cartwright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradley Hanthorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Valdez
Report | Print
Jan 02, 2025 -

Boucher Hyundai of Janesville responded

We are very happy to have provided you with such a positive experience, Brian! We sincerely value your business and look forward to your next visit. Ross Cartwright Service Manager 608-750-1200

December 03, 2024

Was in for oil change. Very friendly service department. Would recommend this dealer. Thank you More

by BWITEK60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unkown
Report | Print
Dec 03, 2024 -

Boucher Hyundai of Janesville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Hyundai of Janesville! Ross Cartwright Service Manager 608-750-1200

November 27, 2024

Went in for 50,000 mile check up and alignment car left driving worse than when I brought it and oil was almost 3 quarter low not only did they not do what they were supposed to it took them a week longer More

by SUE2JON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Valdez
Report | Print
Dec 02, 2024 -

Boucher Hyundai of Janesville responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Ross Cartwright Service Manager 608-750-1200

November 19, 2024

Joe Valdez is the BEST! He took care of my vehicle's issue quickly, and had it back on the road ASAP! More

by PETENOGAJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ross Cartwright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradley Hanthorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Valdez
Report | Print
Nov 19, 2024 -

Boucher Hyundai of Janesville responded

Thank you for taking the time to share your thoughts on working with Joe and our team. We're glad to hear we delivered such a great experience! Ross Cartwright Service Manager 608-750-1200

November 16, 2024

Great service and support and fast response. Very nice relationship throughout all departments. Thank you 😊 More

by JAMESIVEY.1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ross Cartwright
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Boucher Hyundai of Janesville responded

James, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ross Cartwright Service Manager 608-750-1200

November 07, 2024

I have been going here since buying my vehicle in 2016. Have always been treated well. Joe was great as always. More

by SNOOZIE19610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
Report | Print
Nov 11, 2024 -

Boucher Hyundai of Janesville responded

Thank you so much for your excellent review! We are so glad that Joe had the opportunity to work with you once again to make your experience with us here at Boucher Hyundai of Janesville a positive one. Please don't hesitate to reach out if you need anything else. Ross Cartwright Service Manager 608-750-1200

October 22, 2024

They did a Great fix. But it was to high of price thank you Much More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ross Cartwright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradley Hanthorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter was super. Not sure who did repair. They were great, Joe Valdez
Report | Print
Oct 22, 2024 -

Boucher Hyundai of Janesville responded

Thank you for taking the time to share your feedback with us, Mark. We will share your comments with our team, and we hope to see you again. Ross Cartwright Service Manager 608-750-1200

October 17, 2024

They found vehicle I wanted in very short time. Satisfied with sales. However, vehicle had defective dash. Took 4 months to fix! Last visit I waited 4 hours as other vehicles came in and left. Took More

by Kodlm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Sederstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Valdez
Report | Print
Oct 17, 2024 -

Boucher Hyundai of Janesville responded

Thank you for the kind words for our team! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Ross Cartwright Service Manager 608-750-1200

October 10, 2024

I wasn't inform total price repairs. i was shock at th3 cost. Not happy More

by Aribelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know his name
Report | Print
Oct 14, 2024 -

Boucher Hyundai of Janesville responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Ross Cartwright Service Manager 608-750-1200

1
...
3
4
5
...
54