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Boucher Hyundai of Waukesha

Waukesha, WI

Overview
Employees
Reviews
Vehicles
4.3
4,001 Reviews
Boucher Hyundai carries a huge selection of new and pre-owned vehicles in Waukesha, competitively priced to fit your budget. If you’re looking to lease or finance your next Hyundai, Boucher Hyundai has competitive lease specials and financing options on new Hyundai vehicles. Boucher Hyundai also has an extensive collection of quality pre-owned and certified vehicles at affordable prices to suit your needs From everyone at Boucher Hyundai in Waukesha, thank you for visiting our site, we look forward to helping you with all your new & used car needs!
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1583 East Moreland Boulevard

Waukesha, WI

53186

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Showing 4,001 reviews

May 26, 2022

Service experience was horrible. My Genesis GV 80 was in there for almost 2 months. I get it takes time for parts to arrive but the lack of communication and complete disregard for t More

by Johnsonbarry832
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Alex Hanson
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Jul 05, 2022 -

Boucher Hyundai of Waukesha responded

Thank you for taking the time to leave us a review. We apologize about the communication issue that occurred with your vehicle. We are using this as a learning experience and are currently taking measures to improve our way of communicating with our service customers. We greatly appreciate your business and hope you will give us another chance in the future. Please do not hesitate to reach out if there is anything we can do for you moving forward.

May 25, 2022

Jean great from point of arrival to job done and key released at cashier desk More

by Dorconstable
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
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Aug 15, 2022 -

Boucher Hyundai of Waukesha responded

Thank you for sharing your review to us and the community!

May 24, 2022

Punctual in delivering service within the set appointment time. Jean Sommers was personable and professional . More

by Sherry Tolkan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
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May 24, 2022 -

Sherry Tolkan responded

Punctual in delivering service with the set appt. time. Jean Sommers was personable and professional.

May 24, 2022 -

Boucher Hyundai of Waukesha responded

Sherry- thank you for the 5 star review!!! We appreciate your business!

May 24, 2022

They took me in early and finished early, and they were very nice to a old man!!! More

by LJBUCHHOLZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Report | Print
Aug 15, 2022 -

Boucher Hyundai of Waukesha responded

We’re glad we were able to meet your expectations!

May 24, 2022

Wait time for appointments is long, then they did not address all the issues the appointment was booked for; told me to book another appointment instead. Service advisor was a little rude, the price was More

by Casey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jean Sommers
Report | Print
Jun 13, 2022 -

Boucher Hyundai of Waukesha responded

Casey- thank you for leaving us feedback. We do a professional appraisal on every vehicle that comes to us. There might be some discrepancies on numbers between us and the customer, which we understand can be frustrating. Please reach out to us if there is anything you would like to go over again, 262-522-1000.

May 24, 2022

It took far longer than expected with missed things in my inspection. But not doing any cleaning of any kind was really upsetting. More

by JM97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Doble
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Diez
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Jun 29, 2022 -

Boucher Hyundai of Waukesha responded

Thank you for taking the time to leave us a review. We are working with our technicians to resolve the issue you bring to light. Thank you for your loyalty and we hope to see you again soon.

May 24, 2022

The dealership and their sales associate Darlene were great. I’m extremely happy to with everything. More

by GRB35
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Fitzsimmons
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Aug 15, 2022 -

Boucher Hyundai of Waukesha responded

Thank you for your trust, we’re thankful for amazing customers like you!

May 23, 2022

Has always been very good and very helpful. Dan is always been completely honest and very helpful. More

by DPETCH4451
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2022 -

Boucher Hyundai of Waukesha responded

We love to hear about happy customers like you! Thanks for your review!

May 20, 2022

Took between 2-3 weeks to just get a call to tell me what was wrong with my car. MASSIVE price gouging. Wanted me to spend more to fix my car than what it’s worth. I won’t be buying another vehicle or getti More

by MOTO028
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex
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May 19, 2022

I’ve never been to a dealership before. This was my first one and I was satisfied. The staff was helpful and the prices were reasonable compared to others in the area. More

by amberkelly424
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Fitzsimmons
Other Employees : Jim Tessmer, Mike Loiacono, J.R. Rauth
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