Boucher Hyundai of Waukesha

My sales representative, Fawn Delaney, who I have worked with for many car purchases, was very professional and helpful when I purchased a new 2020 Hyundai Santa Fe. She always has the car I want to test dr with for many car purchases, was very professional and helpful when I purchased a new 2020 Hyundai Santa Fe. She always has the car I want to test drive ready to go when I arrive at the dealership. She thoroughly explains the car technology. I highly recommend her. More

I would like to thank Boucher Hyundai and Mike Loiacono for helping me to buy my first Hyundai! He was very patient with me - I couldn't decide between silver or black - and kept changing my mind. I also for helping me to buy my first Hyundai! He was very patient with me - I couldn't decide between silver or black - and kept changing my mind. I also had a car to trade in and that also went very smoothly. Thank you Boucher and Mike for making it so easy! More

A bit frustrated that I was out of a car for a whole day, I was forgot about (I had to call at 5 to be picked up by the shuttle, when I should’ve been out of the shop by 5). Text messages weren’t answered an I was forgot about (I had to call at 5 to be picked up by the shuttle, when I should’ve been out of the shop by 5). Text messages weren’t answered and calls were not returned. I had to ask the receptionist to send someone to pick me up as the transfers were going to vm. Now one of the issues, concerning the light which I agreed to have fixed on that day, is no longer working. And I’m being told that I have to wait till the next opening which is a couple of weeks out. To drop the car for yet an entire day, again. Also now in retrospect, I’m wondering if I was recommended some work be done based on the current mileage of the car, since the engine was replaced only 60 k miles ago. This part isn’t a complaint. It’s a question. More

I requested trade in value analysis because I’m considering buying a newer car and never received it. When checking out I asked a 2nd time and still never received it. Quote for oil change didn’t i considering buying a newer car and never received it. When checking out I asked a 2nd time and still never received it. Quote for oil change didn’t include +$10fee for disposal. Consumers hate hidden fees. Be upfront with that. More

Dade Customer Service was great! He made sure I was very satisfied & got me EXACTLY what I wanted. Very friendly & excellent service overall . Very happy customer satisfied & got me EXACTLY what I wanted. Very friendly & excellent service overall . Very happy customer More

Me and my son were there to lease his first car and were Me and my son were there to lease his first car and were treated great from the start. All employees involved had to stay late to finish with the pur Me and my son were there to lease his first car and were treated great from the start. All employees involved had to stay late to finish with the purchase with no problems at all. Darlene our sales person still took her time explaining the interior functions of the car to my son and then we were on our way. Good experience. More

The Manager was/is great. The salesman, Alex G., would never call me back. I gave him several chances and called into him at least 5 times. I finally went in to talk to him. I left a message with another never call me back. I gave him several chances and called into him at least 5 times. I finally went in to talk to him. I left a message with another salesperson and he still did not call back. I am in sales and know that if he can’t understand how important the follow up, being good to your word, and interaction with customers is after the sale, then he shouldn’t be selling cars. We will purchase again because of Manager though. I believe his name is Ryan. He was spot on during the sale and corrected matters later on. We bought in November on 2020 and are still owed a back tray. I have held off writing this review because I don’t like giving bad feedback. Thank you for asking, Steve More

The work was prompt and every was explained to me before it was completed such as the cabin filter that needed to be changed. I was very pleased with my appointment. it was completed such as the cabin filter that needed to be changed. I was very pleased with my appointment. More

By far, the best experience with a dealer/dealership. Dade was knowledgeable and very helpful throughout the entire sale. Happy with the car and entirety of the sale and experience. I don’t quite remembe Dade was knowledgeable and very helpful throughout the entire sale. Happy with the car and entirety of the sale and experience. I don’t quite remember the gentleman’s name that was going over warranty and finance information with me but 5 stars as well for him. Professional and friendly experience from start to finish. More

They were nice helpful and gave me other things that needed fixing on my car but also understood I didn’t have money for all of it at one time. Explained everything and kept me updated on what’s going t needed fixing on my car but also understood I didn’t have money for all of it at one time. Explained everything and kept me updated on what’s going to with my car. More