Boucher Hyundai of Waukesha

Good service, but. The service was great once I delivered the car. Scheduling an appointment to get the car serviced was anything but easy, however. I made numerous call The service was great once I delivered the car. Scheduling an appointment to get the car serviced was anything but easy, however. I made numerous calls to schedule an appointment, only to get a recorded message. Eventually, Jean Sommers called me back and was helpful. More

Great first time experience at Boucher We found Amanda to be very easy to work with. I would highly recommend her to anyone looking for a new Hyundai. This is my third Huyndai and I've been We found Amanda to be very easy to work with. I would highly recommend her to anyone looking for a new Hyundai. This is my third Huyndai and I've been very pleased with them More

Replaced two wheel sensors All four wheel sensors have been replaced now. Nothing more to say. You need to expand your service area. Waited over 14 days for an appointment. All four wheel sensors have been replaced now. Nothing more to say. You need to expand your service area. Waited over 14 days for an appointment. Tell Frank to spend some of his millions! More

Good experience The salesman (Alex) was friendly and knowledgeable. He did a very good job of addressing our concerns and answering all questions. He did not pressu The salesman (Alex) was friendly and knowledgeable. He did a very good job of addressing our concerns and answering all questions. He did not pressure us in any way which made for a pleasant experience. More

Dealership Lacks Customer Service/Satisfaction Our experience with 2 sales people was very disappointing. They refused to provide us with a $55 owners manual when we purchased a 2016 car for $62,00 Our experience with 2 sales people was very disappointing. They refused to provide us with a $55 owners manual when we purchased a 2016 car for $62,000. Would you consider this good customer service/satisfaction? One of the salesmen said he would buy us lunch the day we purchased the car. After reminding him twice, we are still waiting for reimbursement. However, Fred in finance was super. He had all the paperwork ready when we came to pick up the car. Do your homework, Again, the experience we had with the dealership providing customer service/satisfaction was unacceptable in our opinion. More

Fawn was amazing start to finish! We initially found the Palisade we wanted at another dealership and we took too long and it was sold by the time we decided. At that point, the transmission went out in o Palisade we wanted at another dealership and we took too long and it was sold by the time we decided. At that point, the transmission went out in our current vehicle and were in a panic. After calling numerous dealers, we got in touch with Fawn and she went above and beyond to make sure we weren't stranded until the one we wanted came in. She kept us updated weekly on the status of the Palisade and went thru every feature with us when we picked it up. I am actually thankful now for our initial problems that led us to Boucher and Fawn! More

After going to another dealership and having horrible customer service, a friend recommended Boucher Hyundai. I was looking for a Sonata. Nick and Dade were great!!! I told them we’re I wanted to be numb customer service, a friend recommended Boucher Hyundai. I was looking for a Sonata. Nick and Dade were great!!! I told them we’re I wanted to be numbers wise and Nick figured I could upgrade my car and still be where I was comfortable paying. Dade was extremely knowledgeable on the Sonatas features. For purchasing a certified Hyundai I got a Dyson vacuum as we as free maintenance first 15,000 miles. In a year or two my wife will need a newer car and we will be back. Thank you!!!! More