Boucher Hyundai of Waukesha

Great Service Great service from all the staff. Henry was helpful and friendly through the whole process. He kept me informed and coordinated things to make it easy Great service from all the staff. Henry was helpful and friendly through the whole process. He kept me informed and coordinated things to make it easy on me. More

Very professional service The service for my car done as expected and on time. Ms Jean was kind and offered me WiFi to work while car was being serviced.. The service for my car done as expected and on time. Ms Jean was kind and offered me WiFi to work while car was being serviced.. More

Grumpy Paper Pushing Dude, sign here....and here I only came to this dealership because I wanted to drive the Kona Ironman and see the lime green model in person. I drove a red one in Sheboygan. I fe I only came to this dealership because I wanted to drive the Kona Ironman and see the lime green model in person. I drove a red one in Sheboygan. I fell in love with the car, but not the salesperson. Sketchy conversations and a couple of shady happenings. Once we decided to purchase things got a little better. The man in the office who had me sign all of the paperwork was very cold to us, I felt like I was speed dating my paperwork. Nobody who is that way all the time could keep a job like that. We felt that he really just did not like us. After Darlene put the plates on my car and sat inside with us going over the computer, etc. (She made it clear she was doing the demo "Her Way" and not how she should do it according to Hyundai. She said she would go inside and fill out the rest of our paperwork and forge my initials/signature so we could be on our way. xxx??? So..... we left. Not sure what she forged or signed, or out my initials to. That just is not a good way to do any sort of transaction. Especially one I have been saving 10 years for. 29,500.00 is a lot of money for me. I am glad I live too far away to have my car serviced there. More

Bought a new car Bought a 2019 Hyundai Santa Fe SEL. Really nice car and happy about the purchase. To be honest I hate car shopping. I always feel like I am getting pu Bought a 2019 Hyundai Santa Fe SEL. Really nice car and happy about the purchase. To be honest I hate car shopping. I always feel like I am getting put over the barrel. The folks at Boucher were very nice and easy to work with. Not too much of the game playing but it takes forever to buy a new car. My wife and I did it in two sessions. Went in on Saturday to work the deal and completed it on Monday night. All in all it took over 4 hours. More

Oil Change with tire rotation I took in my Genesis to have the oil changed and the tires rotated. Everything was done well, as well as having the air & cabin filters replaced in a I took in my Genesis to have the oil changed and the tires rotated. Everything was done well, as well as having the air & cabin filters replaced in a timely manner. More

Very helpful! We purchased a 2019 Kona. Michael was great, answered all of our questions and came in when he was supposed to be off because it was the only time we We purchased a 2019 Kona. Michael was great, answered all of our questions and came in when he was supposed to be off because it was the only time we could come in to pick up the car. More

Poor Customer service Not happy with how Edward Phelps was with my Wife calling in with an issue with her car. Only to have me call and talked to a different person Dan D Not happy with how Edward Phelps was with my Wife calling in with an issue with her car. Only to have me call and talked to a different person Dan Doble who the gave me the 5 star service my Wife should have gotten. In the first place. More

Fawn did a very good job. Fawn Delaney did a very good job of explaining everything to us. She knew her stuff and then some. We are well pleased with our new 2020 Santa Fe. Fawn Delaney did a very good job of explaining everything to us. She knew her stuff and then some. We are well pleased with our new 2020 Santa Fe. More

Good car buying experience. We were treated with respect. Chris, our salesman, was not pressuring us in any way. In fact, he went out of his way to show us the features of the ne We were treated with respect. Chris, our salesman, was not pressuring us in any way. In fact, he went out of his way to show us the features of the new Kona. He wasn’t offended when we wanted to test drive another car, in fact he brought that car to us! Unheard of!!!! We did buy the Kona with Chris because it’s a great vehicle. Chris made the negotiations for my trade in go smooth and not entirely unpleasant. Overall we are very happy we chose to buy from Boucher Hyundai. More

Oil change This was my first time at your dealership and I was very pleased with my service. I just recently purchased a 2017 Tucson, but not at your dealership. This was my first time at your dealership and I was very pleased with my service. I just recently purchased a 2017 Tucson, but not at your dealership. Chris informed me I had two recalls on my vehicle, so I made my appointment already to get the issue fixed. Thank you from a proud new owner of a Hyundai Tucson. More