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Boucher Hyundai of Waukesha
Waukesha, WI
4,006 Reviews
Boucher Hyundai carries a huge selection of new and pre-owned vehicles in Waukesha, competitively priced to fit your budget. If you’re looking to lease or finance your next Hyundai, Boucher Hyundai has competitive lease specials and financing options on new Hyundai vehicles. Boucher Hyundai also has an extensive collection of quality pre-owned and certified vehicles at affordable prices to suit your needs
From everyone at Boucher Hyundai in Waukesha, thank you for visiting our site, we look forward to helping you with all your new & used car needs!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 4,006 reviews
October 19, 2019
Great! Jean tells you what you want to know about your serv! I just live that you’re not just a number! You’re getting the service you want! I really like Jean! She is friendly and informative! I just live that you’re not just a number! You’re getting the service you want! I really like Jean! She is friendly and informative! More
by CINDYLOU2159
Verified Customer
October 19, 2019
Buying a new Hyundai Was interested in buying a new Hyundai Kona for my wife. We have dealt with this dealership in the past and their service center and have nothing but Was interested in buying a new Hyundai Kona for my wife. We have dealt with this dealership in the past and their service center and have nothing but good things to say. Chris Baker was the associate we dealt with directly and he was extremely helpful with all of our questions. I am very happy with our purchase and would do business with him and Hyundai Boucher in the future. More
by DANE
Employees Worked With
October 18, 2019
Good customer service. Had my best interests in mind. Dan was very kind and helpful. He communicated in a timely manner as well. Good overall experience with service center. Fixed the problem and happy wi Dan was very kind and helpful. He communicated in a timely manner as well. Good overall experience with service center. Fixed the problem and happy with end result. More
by Tg
Employees Worked With
October 18, 2019
Can do better Be prepared and do your research. No room for negotiation. Didn’t go through the details of the car until sold. Selling process seems backwards. The w Be prepared and do your research. No room for negotiation. Didn’t go through the details of the car until sold. Selling process seems backwards. The whole process just left me with a mediocre experience. It’d be nice to meet the manager for maybe a minute. I don’t know, it’s whatever. More
by jc
Employees Worked With
Rafael Dianov, Amanda Olson
October 18, 2019
Nice job The car was clean and ready to go when I picked it up. Everything seemed to done correctly and wit a attention to detail. Thanks! The car was clean and ready to go when I picked it up. Everything seemed to done correctly and wit a attention to detail. Thanks! More
by SCOTT.HUNTLEY
Employees Worked With
Rafael Dianov, Steve Kuczkowski
October 17, 2019
Horrible Air bag light continues to stay on even after I spent money to fix it. Can’t believe u guys let people drive out of your shop TWICE with no chance of Air bag light continues to stay on even after I spent money to fix it. Can’t believe u guys let people drive out of your shop TWICE with no chance of bag deployment God forbid an accident happens!! I will never recommend this place More
by Bad
Employees Worked With
October 17, 2019
Excellent Service The service staff were very polite and friendly. I am relocating to Atlanta and the technician informed me about the type of oil they use and recomm The service staff were very polite and friendly. I am relocating to Atlanta and the technician informed me about the type of oil they use and recommended suggestions for the change in climate. I will miss bringing my car here for service. More
by sykesfa
Employees Worked With
Jean Sommers
October 17, 2019
Great experience! This was a very quick and simple process. Every member of the staff we met was very cordial and helpful. We loved dealing with Amanda Olson, she was v This was a very quick and simple process. Every member of the staff we met was very cordial and helpful. We loved dealing with Amanda Olson, she was very detail oriented and helpful. More
by MariaM
Employees Worked With
Rafael Dianov, Amanda Olson
October 17, 2019
New car purchase went well We had to move to another sales person between visits, and the transition was very smooth and without gaps. Chris' explanation of new features, etc. We had to move to another sales person between visits, and the transition was very smooth and without gaps. Chris' explanation of new features, etc. on new vehicle was thorough and helpful. Rafael's processing of payment was also smooth and relatively quick with clear explanations where needed. Overall, a good buying experience. More
by Glen
October 16, 2019
Poor customer service I had an appointment for an oil change, which John confirmed via voicemail. It was for 7:30 am. I dropped my car off and put my keys in the night drop I had an appointment for an oil change, which John confirmed via voicemail. It was for 7:30 am. I dropped my car off and put my keys in the night drop off box at 6:30 am. I didn’t hear anything on the status of my car so I called on my way home from work. I spoke with Jean. She said there was no record of my car being in for service. I explained that I had an appointment and that I put my keys in the night drop box. She said she’d call back after investigating. She called back and said my keys had gotten stuck in the drop box and they would get right to work on my oil change. Now why would someone not have called to ask where I was when I didn’t show up for my 7:30 appointment? Why did I have to call at 4 to get the status of my vehicle? The poor service doesn’t stop there. Jean calls about 5:15 to say they recommend new wiper blades and a new cabin air filter. She goes on to say the axel boot that they replaced in April because it was leaking was now leaking again. She also tells me my rear tires need replacement. They change the wipers and cabin filter. They do something with the leaky axel boot but, want me to bring it in Monday to see if the leaking stopped. On Saturday, my husband found 2 black clips on my passenger seat. I texted Jean a picture asking what they were for. On Monday I take my car in and drop it off before they open. I included the clips in the envelope with my keys. Jean leaves me a voicemail stating that my axel is not leaking but, it was some belt that sounds like was not put on when the service was done in April. No charge for the repair. Oh the clips my husband found, they are for the glove box. They were removed to replace my cabin filter. Also on both 20 pt inspections my rear tires were listed as green meaning good or ok. So why was I told my rear tires needed replacing when they were inspected twice and considered good. Each time I bring my car in for service I seem to leave with more or different issues than I originally came in with. I expressed that to John when I brought my car in for service in April. He assured me that I would be more than satisfied. I’m beginning to think I need to find some other place to service my vehicle because the quality of service I get from Boucher Hyundai is always subpar. More
by Unhappy customer
Employees Worked With
John Diez, Jean Sommers
