Boucher Hyundai of Waukesha

I had an excellent experience at Boucher Hyundai! I went to Boucher Hyundai to end my lease of a Genesis,3.8. This was my second Genesis and I was poised to get a third one. While I thought I went to Boucher Hyundai to end my lease of a Genesis,3.8. This was my second Genesis and I was poised to get a third one. While I thought I might lease another Genesis ,the thought of buying my leased one was a strong option. However, after looking at two certified Genesis with low mileage, the option of buying one of them became a reality. My appreciation to Henry and Nick for their assistance! Dan was very patient with my indecisiveness. George Williams More

Totally satisfactory and professional This was the 5th Hyundai we have purchased - all from Boucher. Previously visited other Hyundai dealerships and was extremely disappointed that the c This was the 5th Hyundai we have purchased - all from Boucher. Previously visited other Hyundai dealerships and was extremely disappointed that the cars and prices on radio etc. adds were not even available. They were just trying to get you into the door. Boucher seems to be honest and straight forward. Sales persons and maintenence departments excellent. More

Randy is the best I was lucky enough to get Randy as my service rep, and he took excellent care of me! Super friendly and knowledgeable! Thank you much! I was lucky enough to get Randy as my service rep, and he took excellent care of me! Super friendly and knowledgeable! Thank you much! More

Fast and friendly service My Routine maintenance of oil change and tire rotation was completed quickly and I was able to use my coupons. By the time I finished my coffee the My Routine maintenance of oil change and tire rotation was completed quickly and I was able to use my coupons. By the time I finished my coffee the job was done. Jean explained everything on my bill and offered a free car wash. More

Extra charges We brought our Sante Fe in due to 3 recalls. We decided to also have the brakes replaced, had a price, and was told they would call if there was anyt We brought our Sante Fe in due to 3 recalls. We decided to also have the brakes replaced, had a price, and was told they would call if there was anything extra. Received a call there were no other issues, and the brake price would be $189 per axle. An hour later we received a call that extra work was needed because one of the brake pistons was seized. We agreed to the extra work, and came to pick up the car. When we were checking our, my wife noticed we were charged for an oil change, which we did not request. The service manager did remove the charge, but we did not feel we should have to deal with that. When we drove home, we noticed there was no sticker in the window indicating when the oil would be due to be changed. We started wondering if the oil was even changed at all, and when we got home, checked to oil. The oil was in fact, DIRTY!!!! Very disappointed, and unsatisfied. We have purchased 2 Hyuandais from Boucher, but don’t think we will buy another with this level of service. More

replace tire and rim Service writer very professional and respectful. I was greeted as soon as I entered the building and was asked immediately what I was there for. Work Service writer very professional and respectful. I was greeted as soon as I entered the building and was asked immediately what I was there for. Work was done in a very timely and professional manner with no problems at no charge was very pleased. More

lived up to expectations We knew what vehicle we wanted, but had not selected a Hyundai dealer. Friends recommended Boucher; and we visited others dealerships. Bouche lived We knew what vehicle we wanted, but had not selected a Hyundai dealer. Friends recommended Boucher; and we visited others dealerships. Bouche lived up to the recommendation and our expectations. More

CUSTOMER SATISFACTION FIRST very professional in both service AND APPEARANCE.COMPLETE EXPLANATION OF PROBLEM AND WHAT HAS TO BE DONE TO CORRECT.REPAIRS DONE AND CAR RETURNED ON very professional in both service AND APPEARANCE.COMPLETE EXPLANATION OF PROBLEM AND WHAT HAS TO BE DONE TO CORRECT.REPAIRS DONE AND CAR RETURNED ON A TIMELY BASIS AS PROMISE More

New Car Purchase @Boucher Hyundai On May 1 2019 we were looking for a 2019 Sant Fe XL 2019. Mr. Mike Loiacono introduced himself, and we discussed the details of the model we wanted. On May 1 2019 we were looking for a 2019 Sant Fe XL 2019. Mr. Mike Loiacono introduced himself, and we discussed the details of the model we wanted. While nothing on the lot met these requirements, Mike suggested we take a test drive in a demo. The test drive was successful so we proceeded to sit down and finalize the colors, features and price of the car we wanted. We put a deposit down, then the next day Mike called with the news that he had found our car. We agreed to take delivery the following Monday, and are now enjoying our new Santa Fe XL.. More

Very accommodating. They picked me up from the Children's hospital in Milwaukee, while I was there visiting my grandson. I live in Tomahawk, a very small town, and had no They picked me up from the Children's hospital in Milwaukee, while I was there visiting my grandson. I live in Tomahawk, a very small town, and had no idea where the dealership was. They let me drive back to dealership with the car I wanted. Was very efficient, and helpful with getting all the paperwork done, so I could get back to the hospital. Very happy. 😊 More