Boucher Hyundai of Waukesha

1 word AWESOME In and out with a car wash in 45 minutes awesome waiting room my service guy was very professional...I’m sorry but forgot his name 😞 In and out with a car wash in 45 minutes awesome waiting room my service guy was very professional...I’m sorry but forgot his name 😞 More

Very disappointing Spent close to $900 and left with the same problem I had at the start. I had a road noise that sound like a bad wheel bearing. After inspection I was Spent close to $900 and left with the same problem I had at the start. I had a road noise that sound like a bad wheel bearing. After inspection I was told it was noise from worn tire. Now i have 4 new tire, an alignment and the same road noise. Obviously nobody at Boucher road tested the vehicle. That is just pure incompetence. More

Knowledgeable and accommodating The large inventory of options for what I was looking for was amazing. The process was quick and the sevice was excellent. Nick Boucher was great. The large inventory of options for what I was looking for was amazing. The process was quick and the sevice was excellent. Nick Boucher was great. More

Service Car I had to go into the shop to get some work done on my car. They were quick and to the point and had my car before I had to go into work! I had to go into the shop to get some work done on my car. They were quick and to the point and had my car before I had to go into work! More

Service and Professionalism of Chris Baker Just wanted you to know how extremely pleased we were with our Purchase of our leased 2017 Santa Fe Sport. Every time we came to the dealership we we Just wanted you to know how extremely pleased we were with our Purchase of our leased 2017 Santa Fe Sport. Every time we came to the dealership we were greeted by staff and Chris Baker. He always remembered us. Asked how we liked our vehicle and how he could be of service to us. He answered all of our questions professionally and offered suggestions on our Car Care experiences and helped troubleshoot the Technology in the vehicle. We will always recommend Chris Baker and Boucher Hyundai to friends and family. Thanks for a very positive experience. Tom & Dawn More

Engine work Needed a engine due to clicking sound. Hyundai authorized a rebuilt engine when medal shavings were found in the oil pan. I was kept informed of the Needed a engine due to clicking sound. Hyundai authorized a rebuilt engine when medal shavings were found in the oil pan. I was kept informed of the progress More

Dont value clients Went to the dealership knowing exactly what car I was buying. Took 3 visits and nearly 6 hours of our time to get the financing they insisted we take Went to the dealership knowing exactly what car I was buying. Took 3 visits and nearly 6 hours of our time to get the financing they insisted we take even though they knew we already had financing. We played all their games and went with all their lies to get out as quickly as possible with the car but they have zero respect for people's time. Took an hour and forty minutes to go over features of car when we made it clear we didnt need to. Had an appt at 6pm to get our financing but wasn't seen until 7pm. Instead of taking ownership of the issue, the employees all openly blamed each other and had the nerve to blame a customer to us too. The whole experience was unprofessional, full of lies/manipulations and left us feeling disgusted every time we left. More

Warranty work done Whats not to like? Randy scheduled an appt for 2 recall items, which were both taken care of the same day. Boucher called to say it was ready a few Whats not to like? Randy scheduled an appt for 2 recall items, which were both taken care of the same day. Boucher called to say it was ready a few hours after i dropped it off. A wonderful person gave me a ride to my car in back with a golf cart. Thanks Darlene! Tom More

Nice service and my issue was resolved. Dan and John in the Service Department made sure that my car was repaired correctly. I appreciate the time and attention devoted to resolving the prob Dan and John in the Service Department made sure that my car was repaired correctly. I appreciate the time and attention devoted to resolving the problem. Thanks again. More

Satisfied The experience was overall very good, I was in several times and ignored by several until Steve came out, we spoke about what I wanted and test drive The experience was overall very good, I was in several times and ignored by several until Steve came out, we spoke about what I wanted and test drive several cars to hone in on what I wanted. I should have recieved the $50.00 test drive promo. More