Boucher Hyundai of Waukesha

"Knock your socks off" deal My wife and I started shopping for a new or used vehicle about one month ago. I researched the Sante Fe and found it to have better safety, reliabilit My wife and I started shopping for a new or used vehicle about one month ago. I researched the Sante Fe and found it to have better safety, reliability and warranty reviews than most other vehicles on the market. Our initial visit to Boucher Hyundai Waukesha was to test drive a few different vehicles. We settled on the Sante Fe Sport. We worked with Brad Siewert to get the information needed. Our second visit was earlier this week. We decided to geat serious about a purchase so sales manager Nick told us he would make us a deal that would knock our socks off. Long story short is that we negotiated a price and terms that met our needs. We haven't had the vehicle long enough to make a fair assessment yet but I'm expecting that we will love it for a very long time. Brad did an outstanding job providing all of the information we needed without pressuring us in any way. Nick held up his end of the bargain by getting us the price that we had in mind. Win-Win!! More

Great service Staff was very friendly and supportive. They told all the information I needed to know about the Santa Fe to meet my needs and for the life style of m Staff was very friendly and supportive. They told all the information I needed to know about the Santa Fe to meet my needs and for the life style of my family. More

Awesome Experience Ryan Fitzsimmons went out of his way to make our purchase a very easy / pleasant experience! The dealership pricing & negotiating were very fair and h Ryan Fitzsimmons went out of his way to make our purchase a very easy / pleasant experience! The dealership pricing & negotiating were very fair and honest. More

Love my car I called Fawn Delaney at Boucher Hyundai and told her that I was in the market for a new car. She asked what I was looking and I told her I wanted a c I called Fawn Delaney at Boucher Hyundai and told her that I was in the market for a new car. She asked what I was looking and I told her I wanted a car that would hold my bicycle without having to take it apart. She then asked me what other features I was interested in. After talking for awhile we decided that the Santa Fe sport would fit my needs. When I went to the dealership the first thing we did was to make sure my bike would fit. It fit fine so then we went for a test ride. The car rides great so it was then just a matter of sitting down and finding my car. We found my car and I love it. This is the 4th car my family has got from Fawn and Boucher. I know there will be more in the future. I highly recommend Fawn she is great to work and and she makes sure. that you get the right car for you. More

Strong Dealer, but do your homework Process was smooth and easy. Salesman was not too pushy, which I appreciate. Finance representative assisted in my loan and was friendly. Th Process was smooth and easy. Salesman was not too pushy, which I appreciate. Finance representative assisted in my loan and was friendly. The price of 2016 Hyundai elantra jumped up roughly $1500 over a couple days due to "changes in demand". Despite not having a quote, this seemed shady. However, the salesman assured me the original price I saw online would be honored. I do not blame the salesman for this situation, and recognize his integrity, as he is unlikely to be involved with the online price listings. My only disappointment is customer service. Boucher tried to sell double coverage on roadside assistance (which Hyundai already provides for 5 years with all new cars). Had I not done my research, I would have bought double coverage. A dealer should inform customers of potential pitfalls, like this. More

New SUV Want scratch removed did not see it in the dark upon delivery. Should not have to pay for brand new Vehicle to have scratch removed. Please advise Want scratch removed did not see it in the dark upon delivery. Should not have to pay for brand new Vehicle to have scratch removed. Please advise More

Outstanding! I found the car on Cars.com and made an inquiry. In less than 24 hours, Fawn contacted me and our process began. I would do it all over again with her I found the car on Cars.com and made an inquiry. In less than 24 hours, Fawn contacted me and our process began. I would do it all over again with her and the dealership! More

Hyundai Accent 2016 My salesperson John Chavez was great. He was never too pushy or overly aggressive. The part of the experience that I liked least was that it took a My salesperson John Chavez was great. He was never too pushy or overly aggressive. The part of the experience that I liked least was that it took a while for me to be greeted when I entered. I actually felt like there should be someone there to talk with upon entering the building. Also, at the end of the deal, I had to meet with two additional individuals who were too pushy (for my liking) about taking out a loan and getting additional warranties. That was my least enjoyable part of the experience at Boucher Hyundai. I would definitely recommend John in the future. Thanks! More

I will be back!! I am a busy person and do not have much time to sit at a dealership. Ryan heard me, had everything ready, and went over and above what I expected. I a I am a busy person and do not have much time to sit at a dealership. Ryan heard me, had everything ready, and went over and above what I expected. I am a sales segment manager in manufacturing and I have managed many sales people over the years. I have the experience to know an excellent sales person and Ryan is one of them!! THANKS!!! Jeff PS My Mom will be in soon for a car as well More

Review In regards to the question about pricing, we were surprised by a $250 admin. fee, which was not well explained to us. Our biggest problem was that th In regards to the question about pricing, we were surprised by a $250 admin. fee, which was not well explained to us. Our biggest problem was that the car did not start the next morning in our garage. The car did not start that previous night at the dealership, but were assured that it was simply a matter of the lights begin left on, which drained the battery. Initially Boucher wanted us to contact the towing service, but this was not satisfactory to us. IN the end they came out and picked up the car and left us a loaner. We feel this should have been the initial solution. Since then, there have been no further problems. Chris Baker was very helpful in helping us get the car we wanted. We contact him through the internet site. More