Boucher Hyundai of Waukesha

Trying too hard The sales person should have gauged my desire to engage in small talk within the first 30 minutes of conversation. I had to tell him I wasn't interes The sales person should have gauged my desire to engage in small talk within the first 30 minutes of conversation. I had to tell him I wasn't interested in small talk, just the details of the car. After that, it was awkward. I had to ask questions about the car's features instead of him showing me them. Anything I forgot to ask about, had to be figured out after I drove off the lot. The car is great, but I wish I could have worked with someone who talked about the car, When I make a big purchase like a car, I'm not interested in getting to know the sales person, I interested in getting to know the car. I did not give higher grades on the rating because of my experience with the sales person. The dealership was very nice, and the manager was pleasant. Customer service: should have stuck to details of the car, not small talk. Quality of work: a few plastic protective stickers were left inside the car and a few smudge marks on the panel of the driver door. Friendliness: Nice, but misdirected. Price: good. Overall Experience: Not what I was hoping for. I didn't want to have to tell someone not to make small talk, but there was too much of it. Would I recommend this dealership: Maybe. That is not an option above. Someone else may love the experience of chatting with the sales person and would find it to be pleasant, so I would say it depends on the person. More

Fair Price, Good Salesperson We are happy with the price for the new Santa Fe. So many new " bells and whistles" to learn! Judy was a fair and pleasant salesperson. We are happy with the price for the new Santa Fe. So many new " bells and whistles" to learn! Judy was a fair and pleasant salesperson. More

Great service and staff On Saturday August 1st we decided to sell our older car to our oldest teenager that was not having much luck locating a car in her price range. My wif On Saturday August 1st we decided to sell our older car to our oldest teenager that was not having much luck locating a car in her price range. My wife and I decided to then look for a newer car for myself. Two years ago on vacation I was given a Sonata for a rental and could not believe how well it performed and how well it was built. So we ventured out to the nearest Hyundai dealer. When we first arrived we were greeted by Nick the sales manager who made us feel right at home. We then were approached by Chris Baker who started fielding our questions. At all times I feel that my questions were answered with personal honesty not answers that were scripted. My overall experience with the staff has changed my opinion of how a car dealership should treat their customers. It was honestly the best dealership experience that I have ever encountered. Did I mention the small things that added to the experience. While we were filling out the paperwork I had mentioned that we would go out for lunch and come back. Nick asked if my family (4 of us) would like to join his staff for their Saturday lunch buffet. We accepted lunch with your crew and felt like family. Chris Baker as well as Chris the finance person both treated me as a person and a friend. Awesome staff! More

Great experience all around. Knew what I was looking for and they got me what I wanted at the price I wanted. Love my new car! all around. Knew what I was looking for and they got me what I wanted at the price I wanted. Love my new car! More

Pleasant Experience The staff at Boucher Hyundai were very pleasant to work with and knowledgeable on the vehicles. I would recommend Boucher when looking for your next The staff at Boucher Hyundai were very pleasant to work with and knowledgeable on the vehicles. I would recommend Boucher when looking for your next vehicle. There was no pressure to purchase a vehicle from them and they were willing to work on price to meet personal needs. More

Great place to buy your Hyundai! This was the best new car purchase experience yet. If you would like to purchase your new car from someone competent, friendly and honest- ask for Faw This was the best new car purchase experience yet. If you would like to purchase your new car from someone competent, friendly and honest- ask for Fawn Delaney! More

Friendly and easy I am a returning customer and each time I use Hyundai Boucher in Waukesha, Fawn exceeds my expectations. Car, price and service was great from Fawn, I am a returning customer and each time I use Hyundai Boucher in Waukesha, Fawn exceeds my expectations. Car, price and service was great from Fawn, Chris and the manager. THank you guys for an awesome car without the craziness. More

ELANTRA This is our third Elantra. Won't switch brands. The car drives nice and looks good. And we will stick with Boucher for our needs car needs. This is our third Elantra. Won't switch brands. The car drives nice and looks good. And we will stick with Boucher for our needs car needs. More

best car buying experience times two Chris Baker helped me with both recent car purchases and was very helpful and efficient. He located the vehicle I wanted in the short time frame I req Chris Baker helped me with both recent car purchases and was very helpful and efficient. He located the vehicle I wanted in the short time frame I required for a reasonable price. More

Great Experience I purchased a 2015 Hyundai Accent. I wasn't able to find one anywhere near my home so I searched the Internet for any available in Wisconsin. I only I purchased a 2015 Hyundai Accent. I wasn't able to find one anywhere near my home so I searched the Internet for any available in Wisconsin. I only found two dealerships that had them in stock and the lowest price was at Boucher. I made an Internet inquiry and received an extremely fast response from Ryan Fitzsimmons. I was going to be in the Milwaukee area on Friday so I made an appointment to come in and test drive. I ended up driving my new car home the same day. Ryan did a great job. Troy also did great. They gave me a fair amount for my trade-in and worked to get me the best financing and warranty coverage that fit my needs. I will recommend this dealership to everyone. More