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Boucher Hyundai of Waukesha

Waukesha, WI

Overview
Employees
Reviews
Vehicles
4.3
4,014 Reviews
Boucher Hyundai carries a huge selection of new and pre-owned vehicles in Waukesha, competitively priced to fit your budget. If you’re looking to lease or finance your next Hyundai, Boucher Hyundai has competitive lease specials and financing options on new Hyundai vehicles. Boucher Hyundai also has an extensive collection of quality pre-owned and certified vehicles at affordable prices to suit your needs From everyone at Boucher Hyundai in Waukesha, thank you for visiting our site, we look forward to helping you with all your new & used car needs!
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1583 East Moreland Boulevard

Waukesha, WI

53186

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Showing 4,014 reviews

August 02, 2023

Excellent sales on all vehicles, and the sales staff work with you every step of the way. More

by robert.maas30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fitzsimmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Tessmer, Dave Wieting, Collin Mansell, J.R. Rauth, Mike Chapa
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Aug 02, 2023 -

Boucher Hyundai of Waukesha responded

Dave, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Rick Day, Service Manager 262-522-1000

August 01, 2023

Service person was knowledgeable, polite. He explained additional issues & suggested other changes. Did not feel any pressure to purchase. Like the new building. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlene Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Bartolotta
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Aug 02, 2023 -

Boucher Hyundai of Waukesha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 31, 2023

The service was good. Please stop sending me emails asking about how good your service was. I don't like being spammed for reviews no one looks at, it's coercive. More

by scott.nussbaum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Bartolotta
Report | Print
Aug 01, 2023 -

Boucher Hyundai of Waukesha responded

Thank you for taking the time to share your experience. If you would like to further discuss this, Scott, feel free to contact Rick Day, Service Manager, at 262-522-1000 at your convenience.

July 30, 2023

Customer service was very good. And they didn’t overfill my oil on my oil change which is a problem I always have when I get an oil change done at other places in the past. But they More

by Bigheaded14
Recommend Dealer
Yes
Employees Worked With
I don’t remember
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Jul 31, 2023 -

Boucher Hyundai of Waukesha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Hyundai of Waukesha.

July 29, 2023

I was paying my car in full with a check. . and they treated me like unfairly and as if it was a fraud situation.. made me feel uncomfortable More

by YOUNGD2234
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nicholas Franks
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2023 -

Boucher Hyundai of Waukesha responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Sales: Chris Baker, General Manager 262-522-1000 Service: Rick Day, Service Manager 262-522-1000

July 28, 2023

Professional,polite and systematic. Relatively easy to do business. It was a good purchasing experience. More

by JMCCARTHYMBP
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Luke Whiting
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : J.R. Rauth
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Jul 28, 2023 -

Boucher Hyundai of Waukesha responded

Thank you for taking the time to share your feedback. We appreciate your business and hope to see you again!

July 27, 2023

Great place to bring my car for repairs. Everyone I talked was so professional and knowledgeable. More

by jon.man.cagle.630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2023 -

Boucher Hyundai of Waukesha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Boucher Hyundai of Waukesha!

July 27, 2023

Staff was rude and unsympathetic. Acted as if i was an inconvenience. Showed up 40min before they closed with a tire problem and had to tell them to put my car up on the rack just to More

by Sprice
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angela
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Jul 31, 2023 -

Boucher Hyundai of Waukesha responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Rick Day, Service Manager 262-522-1000

July 27, 2023

I was told the upgrade would take upto 2 hours, it was done in 1hour and 15 minutes. That was a pleasant surprise. Very grateful. More

by RMATHISON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure what her name was
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Jul 28, 2023 -

Boucher Hyundai of Waukesha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Hyundai of Waukesha.

July 25, 2023

Incredibly helpful salesman - Thomas kemmer, and finance individual. Thank you tremendously. Could not have asked for a better experience. More

by MICHAELMCKENNA5309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Kemmer, Chris in finance.
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Jul 26, 2023 -

Boucher Hyundai of Waukesha responded

Thank you, Michael, for sharing about your experience with Boucher Hyundai of Waukesha. We appreciate your business and hope to see you again soon!

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