Boucher Hyundai of Waukesha

Dan provides outstanding customer service each time my car is serviced. He is knowledgeable and takes time to answer questions, and is definitely my 'go to' person at Boucher. Thank you, Dan. car is serviced. He is knowledgeable and takes time to answer questions, and is definitely my 'go to' person at Boucher. Thank you, Dan. More

Not too happy about an oil change and tire Rotation taking one hour and fourty five minutes. Why bother with an appointment. I buy a new car every two - three years, an Efficient service department i taking one hour and fourty five minutes. Why bother with an appointment. I buy a new car every two - three years, an Efficient service department is important to me. More

They promised me 2 free oil changes. Called me the day after the sale and said sorry we can't do that. No word since I asked for one. Called me the day after the sale and said sorry we can't do that. No word since I asked for one. More

Service was ok but very slow for a regular oil change. I had an appointment and it took 1 hr and 40 mins. I will be going back to the Boucher Chevy dealer for my oil changes for now on. I had an appointment and it took 1 hr and 40 mins. I will be going back to the Boucher Chevy dealer for my oil changes for now on. More

Appreciated the service. Knowledgeable, professional, courteous - Alex, please thank the technician who worked on my car …. 😊 Knowledgeable, professional, courteous - Alex, please thank the technician who worked on my car …. 😊 More

The dealership and our sales person did a very nice job. The new facility is awesome. The new facility is awesome. More

Very thorough! Great service! Like the fact that it doesn’t cost anything for the first 36,000 miles Great service! Like the fact that it doesn’t cost anything for the first 36,000 miles More

I have been bringing my car in since october for the same issues and it not been sloved justt keep getting the go around issues and it not been sloved justt keep getting the go around More

The service advisor was very personable. However, the timeliness, communication and thoroughness of the service department definitely has much room for improvement! I dropped my car off for However, the timeliness, communication and thoroughness of the service department definitely has much room for improvement! I dropped my car off for a noon appointment at 1:20, I checked to see my vehicle on the ground in a stall and figured the were just finishing. A half hour later I checked again to find they hadn’t even started. The advisor apologized and they hurried to get my “simple” service done and car poorly washed. Only to find that they did not reset my dash service counter and now I will have to return for that. This is the second time I have brought my vehicle in for service and have been disappointed. This is not my first Hyundai, and not the most convenient dealership. I am questioning my decision. More

Always treated with respect and professionalism, I have leased, Bought new and bought a used car recently from Hyundai of Waukesha. leased, Bought new and bought a used car recently from Hyundai of Waukesha. More