Boucher Hyundai of Waukesha

Very professional and efficient service. Great waiting room area and free car wash after service performed. Coming back for more great service in a few weeks. Great waiting room area and free car wash after service performed. Coming back for more great service in a few weeks. More

Service has always been good, staff friendly. I've only ever had oil changes and recalls done, so not much to report. I've only ever had oil changes and recalls done, so not much to report. More

This was the quickest and easiest oil change service I have ever had. Thanks, Boucher. have ever had. Thanks, Boucher. More

They took me to work after I dropped my car off. Dealer ship looked clean. Dealer ship looked clean. More

Alex did a great job explaining all the workings of the vehicle. We will definitely return when in need of another vehicle. vehicle. We will definitely return when in need of another vehicle. More

Chris the sales manager was great! Everything seemed to go smooth, except getting plates on vehicle otherwise good. Everything seemed to go smooth, except getting plates on vehicle otherwise good. More

Dominic was great however due to not being able to negotiate with them on the vehicle and the management not willing to work out a deal after was told that they were going to try and help me after tal negotiate with them on the vehicle and the management not willing to work out a deal after was told that they were going to try and help me after talking to my bank found out they really weren't going to do anything. felt like I was lied to about the hole situation . More

Seems like every minor thing my car is in for takes a week even with an appointment. The last time it was in, I had a check engine light on. They reset the check engine light fora cooling issue but didn’ week even with an appointment. The last time it was in, I had a check engine light on. They reset the check engine light fora cooling issue but didn’t do any actual fix. So a week later when I took the car it home it had the same problem. When I dropped it back off, they said they couldn’t fix it because there was no check engine light on… They ended up with the car for a week and a half before the light came back on and they finally fixed it. Also, they gave me the car back with antifreeze all over the engine bay. It smelled like my car had blown a head gasket every time I drove it for the next two weeks. More

Nice and organized and clean facility to service a car Like the overnight drop box Thank you car Like the overnight drop box Thank you More

Horrible experience, I was asked to pay for parts and I did. Has had multiple subsequent request to pay again and they don’t seem to have a system of verification to check if it was paid already or don’t k did. Has had multiple subsequent request to pay again and they don’t seem to have a system of verification to check if it was paid already or don’t know what. Eventually I was told that the part is now in stock and being painted only to be told in a week or so it is in back order. My care rent coverage eventually expired and was forced to pay out of pocket for rentals due to undue delay. Communication over the phone was very unprofessional as well. I must say, my care was eventually fixed and that part was satisfactory but the process of getting there was draining and unexpectedly tedious. More