Boucher Hyundai of Waukesha

Darlene was wonderful to work with. We were shopping to replace a Santa Fe that was totaled. Darlene listened to our needs & wants. I drove the 2023 Santa Fe & was hooked again! We were shopping to replace a Santa Fe that was totaled. Darlene listened to our needs & wants. I drove the 2023 Santa Fe & was hooked again! More

Always for the job but nothing extra. I asked for air in my tires after service and was told no. The excuse was, “it is cold”. I understand the pressure will be different in the cold but I asked for air in my tires after service and was told no. The excuse was, “it is cold”. I understand the pressure will be different in the cold but the tech never looked at pressure numbers on the dash before giving me the excuse. I had to go to a gas station and pay for air. Unacceptable. More

Very helpful in helping me decide what the best vehicle was for my needs. Courteous and helpful staff. was for my needs. Courteous and helpful staff. More

Had a great experience! Staff was very helpful and informative. Looking forward to coming here more Staff was very helpful and informative. Looking forward to coming here more More

Had a headlight burn out, took it in to schedule an appointment, Jean said she could fit me in would be about an hour or so. Left the car got headlight replaced in about 2 hours . Great service appointment, Jean said she could fit me in would be about an hour or so. Left the car got headlight replaced in about 2 hours . Great service More

Everybody was so helpful. ... Service was great. They are very thurogh. I was very happy with everything ... Service was great. They are very thurogh. I was very happy with everything More

Got oil change and air filter in cabin and engine replaced as well. I was told the air filters would take an additional 15-30 minutes. It took over an hour for a total of 2 hours for oil change and replaced as well. I was told the air filters would take an additional 15-30 minutes. It took over an hour for a total of 2 hours for oil change and air filters. Very next morning there was rattling from the glove box. I called first thing. No one called me back. Service manager called Julie asking how service was. Told her no ones called me back and I'll be in at 230p to have the cabin air filter fixed. Brought car in. Told it'll be 15-20 mins. Took over an hour. I asked what they were going to do for my inconvenience. "Well I didn't charge you for it". No kidding. Your mechanics installed it incorrectly. I love my Santa Fe hybrid. I was going to buy 4 more for fleet vehicles for my business. Unfortunately do to the terrible REPEAT service by MULTIPLE people I am selling my personal Santa Fe and purchasing Toyota Highlander hybrids instead. More

worked with Mike L and he answered all my questions and really hepled me get the right car for me really hepled me get the right car for me More

They’re ok for the normal maintenance, but I have been disappointed in their timeliness for returning calls. Also, they failed to tell me about the frequency of wheel alignment on AWD vehicles, which led disappointed in their timeliness for returning calls. Also, they failed to tell me about the frequency of wheel alignment on AWD vehicles, which led to having to buy 2 new sets of tires. It seems their standard of customer experience has gone downhill. More

Great timely service and very pleasant driver to take me home which is very far at least 45 minute drive. Greatly appreciated. home which is very far at least 45 minute drive. Greatly appreciated. More