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Boucher Hyundai of Waukesha - Service Center

Waukesha, WI

4.1
2,039 Reviews

2,039 Reviews of Boucher Hyundai of Waukesha - Service Center

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May 20, 2023

I went in for an oil change and tire rotation they were very pleasant and professional. They took care of me when they were all done rotating the tires in the oil change the washed my car I was very please More

by davidzoni4815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Bartolotta
May 22, 2023 -

Boucher Hyundai of Waukesha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, David, for choosing Boucher Hyundai of Waukesha!

May 20, 2023

Very clean. But it took almost three hours to do. People very nice and friendly More

by SMBLINFSPLUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fitzsimmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Bartolotta
May 22, 2023 -

Boucher Hyundai of Waukesha responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

May 18, 2023

Came in for a third time to have a sound coming from the right rear fixed. Left with the issue not resolved and the service department saying tough luck, it is what it is More

by cvsback
Recommend Dealer
No
Employees Worked With
Derek
May 21, 2023 -

Boucher Hyundai of Waukesha responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Rick Day, Service Manager 262-522-1000

May 18, 2023

I like the solid feel and drive of the car, not so much the price for a model year 2107 Hyundai Elantra More

by LIVE.BOBD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Doble
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Bartolotta, Mike Radmer, Brandon Riemer, Nelson Vega
May 18, 2023 -

Boucher Hyundai of Waukesha responded

Thank you for your feedback. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Hyundai of Waukesha!

May 17, 2023

The people who waited on me the speed of service the accuracy of what I wanted done was great ; everything was completed fast and in the allotted time More

by Patty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Bartolotta, Mike Radmer, Brandon Riemer, Nelson Vega
May 17, 2023 -

Boucher Hyundai of Waukesha responded

Thank you, Patty! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Hyundai of Waukesha.

May 17, 2023 -

Patty responded

Thank you

May 16, 2023

Great experience with Alex on my purchase of my 2023 GV70 Electrified! He took time to show all the features and that we were well taken care of. More

by jlharris68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

jlharris68 responded

Great location!

May 16, 2023

I am realy enjoying my car,your staff treated us very well. They listened to what we had to say and what we wanted in a car and did their best to get what we wanted Iam very pleased with my car .Thanky More

by GARYMIEDEMA
Recommend Dealer
Yes
Employees Worked With
J.R. Rauth
May 16, 2023 -

Boucher Hyundai of Waukesha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Enjoy your new car! Thank you for choosing Boucher Hyundai of Waukesha!

May 16, 2023

I’ve had all my Hyundai work done at Boucher since I bought my Sonata and this was my worst experience with them. I spent > $1,900 on a variety of repairs, only for the caliper bolts to fall off the le More

by JLAUR0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Krusback
May 23, 2023 -

Boucher Hyundai of Waukesha responded

Thank you for leaving a review. We reached out to request your contact information with no luck. Please reach out to us at your earliest convenience. We would like to discuss your visit further. We hope to hear from you soo. Take care. Rick Day, Service Manager Service Manger 262-522-1000

May 15, 2023

Great service. Great explanation of what was being done and what needed to be done, this was done verbally and by video which I thought was great, made it easy to More

by holly.racenet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Hanson (5 stars)
May 15, 2023 -

Boucher Hyundai of Waukesha responded

It has been a pleasure serving you, Holly. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Boucher Hyundai of Waukesha, we look forward to having you as a valued customer for many years to come!

May 12, 2023

Very good but the car was not detailed But they took care of the recall at the same time More

by M_KOLTER
Recommend Dealer
Yes
May 14, 2023 -

Boucher Hyundai of Waukesha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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