Boucher Nissan of Waukesha - Service Center

The whole team went the extra mile to ensure that I understood the issue and their approach to address it. They were patient with my questions and thorough in their explanations. Very polite and courte understood the issue and their approach to address it. They were patient with my questions and thorough in their explanations. Very polite and courteous throughout. More

I had my car towed to the when it would not start. It gave a bunch of errors that blinked rapidly when I tried to start it. The service center assured me that they ran diagnostics but nothing popped u It gave a bunch of errors that blinked rapidly when I tried to start it. The service center assured me that they ran diagnostics but nothing popped up; they also said they did checks after the regular oil change and tire rotation but again nothing pipped up. And now, a day or two later, the car has the same problem. So obviously, something was missed. More

I like that it is clean, and the people tell me what is right or wrong with the car, and are accurate about time estimations. right or wrong with the car, and are accurate about time estimations. More

I would suggest a little better communication with the customer on the 21 point inspection page especially if items need attention. customer on the 21 point inspection page especially if items need attention. More

Great service. They take the time to explain the work that has been done, explain any upcoming services required in the near future, and always ask if I have any o They take the time to explain the work that has been done, explain any upcoming services required in the near future, and always ask if I have any other questions for them. More

Good, prompt service. Friendly staff and everyone was one the same page so thins ran smoothly. Friendly staff and everyone was one the same page so thins ran smoothly. More

Always great sland friendly service! I was very satisfied with the work and professional support. I was very satisfied with the work and professional support. More

Michael is very professional, kind and attentive to many questions from me! Michael has always been welcoming and is a great person who is your knowledgeable Service Consultant, and we’re happy to have him questions from me! Michael has always been welcoming and is a great person who is your knowledgeable Service Consultant, and we’re happy to have him helping and welcoming us. Thank you Michael! More

The timely service and frequent communication provided by the service department was exceptional and greatly appreciated. the service department was exceptional and greatly appreciated. More

Our car was returned with a long and deep scratch on the back hatch. Not a word was said to us. back hatch. Not a word was said to us. More