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Boucher Nissan of Waukesha - Service Center

Waukesha, WI

4.5
879 Reviews

879 Reviews of Boucher Nissan of Waukesha - Service Center

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January 16, 2025

The whole team went the extra mile to ensure that I understood the issue and their approach to address it. They were patient with my questions and thorough in their explanations. Very polite and courte More

by Milan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mel
Jan 16, 2025 -

Boucher Nissan of Waukesha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Nissan of Waukesha. We look forward to having you as one of our valued customers for many more years to come! Matt Luchini Service Manager 262-542-5500

January 14, 2025

I had my car towed to the when it would not start. It gave a bunch of errors that blinked rapidly when I tried to start it. The service center assured me that they ran diagnostics but nothing popped u More

by Milan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Zimmerman
Jan 15, 2025 -

Boucher Nissan of Waukesha responded

Milan, we regret to hear that you had this experience with us. We are always more than happy to assist you if anything else comes up. Take care!

January 10, 2025

I like that it is clean, and the people tell me what is right or wrong with the car, and are accurate about time estimations. More

by BTOWNSEND5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lenny DiBrito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2025 -

Boucher Nissan of Waukesha responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 01, 2025

I would suggest a little better communication with the customer on the 21 point inspection page especially if items need attention. More

by mike.bohlmann.3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Boucher Nissan of Waukesha responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care!

January 01, 2025

Great service. They take the time to explain the work that has been done, explain any upcoming services required in the near future, and always ask if I have any o More

by JITZIN20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan Kiley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Boucher Nissan of Waukesha responded

Jitzin20, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 23, 2024

Good, prompt service. Friendly staff and everyone was one the same page so thins ran smoothly. More

by CORKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Zimmerman
Dec 23, 2024 -

Boucher Nissan of Waukesha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Matt Luchini Service Manager 262-542-5500

December 19, 2024

Always great sland friendly service! I was very satisfied with the work and professional support. More

by LISA.JORDAN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Zimmerman
Dec 21, 2024 -

Boucher Nissan of Waukesha responded

Thank you so much for your kind words, Lisa, and for taking the time to leave us this wonderful feedback! Matt Luchini Service Manager 262-542-5500

Dec 22, 2024 -

Boucher Nissan of Waukesha responded

Hi Lisa.jordan0, thank you for taking the time to leave a review for us at Boucher Nissan/waukesha. We're happy we could meet your expectations!

December 14, 2024

Michael is very professional, kind and attentive to many questions from me! Michael has always been welcoming and is a great person who is your knowledgeable Service Consultant, and we’re happy to have him More

by Dckocs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arteaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Garrett
Dec 15, 2024 -

Boucher Nissan of Waukesha responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 06, 2024

The timely service and frequent communication provided by the service department was exceptional and greatly appreciated. More

by CRAIG.OLINGER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan Kiley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2024 -

Boucher Nissan of Waukesha responded

Hi Craig.olinger0, thank you for taking the time to leave a review for us at Boucher Nissan/waukesha. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 29, 2024

Our car was returned with a long and deep scratch on the back hatch. Not a word was said to us. More

by Slmorman28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Dec 01, 2024 -

Boucher Nissan of Waukesha responded

Slmorman28, we regret to hear that you had this experience with us. Please reach out to us at (262) 542-5500 so we may assist you in moving forward towards a resolution.

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