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Bourne's Auto Center

South Easton, MA

4.9
4,778 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,778 reviews

November 20, 2017

New Customer, will return Excellent experience when purchasing a vehicle. Both employees I spoke with, Sue in sales and Carlos in financing, were friendly and professional. I c More

by jc8762
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sue Pereira
Nov 21, 2017 -

Bourne's Auto Center responded

Thank you for taking the time to award us with 5 stars. We are honored to have earned your business and your future business. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 20, 2017

Nice place to do business I bought my car from Greg. Very nice to work with. I would recommend this dealership to anyone. Very responsive as well. Just made a follow-up call More

by Dinco1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Peschel
Nov 21, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned Audi! It is certainly a sweet looking automobile and we hope you are enjoying it. Greg appreciates your recognition and our entire team appreciates your recommendation. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 20, 2017

No Pressure Car Dealer Greg was very helpful and did not pressure me at all to buy the car. He and Business Manager Carlos Machado were a pleasure to deal. I highly recommen More

by kasper 56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Peschel
Nov 21, 2017 -

Bourne's Auto Center responded

Looking great! We appreciate your business and you taking the time to award us with 5 stars. We hope you are enjoying the Nissan Altima. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 20, 2017

Excellent service. Attention to every detail. Excellent service and attention to detail. Helpful and friendly, not at all pushy. They made sure we were totally happy with buying a car from Bourne More

by HappyFordOwner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2017 -

Bourne's Auto Center responded

Looking great! We are thrilled you are totally happy with purchase and appreciate you taking the time to award us with 5 stars. Jose, David and our entire team appreciate your amazingly kind words. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 20, 2017

Fantastic! Scott was so helpful when I was picking out and test driving cars this past Saturday. The dealership was extremely busy but he always made sure I was More

by Kaleigh A Kelleher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Hymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Cygielnik, Scott Santos
Nov 21, 2017 -

Bourne's Auto Center responded

WOW! 3 Cars is amazing! We are honored to have you and your family as loyal customers. Scott, Matt and Amy appreciate your recognition and I can assure you it was their pleasure assisting you with your purchase. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 20, 2017

Beyond Happy with Bourne’s I contacted Bourne’s on a Thursday afternoon with rough credit, by noon on Friday I was financed and had a new car. The car was exactly what I wanted. More

by Rhudson33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Hymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. It was our pleasure assisting you with your purchase and your financing. Mario, Carlos and Amy are all dedicated professionals who are committed to a high level of customer service, we are fortunate to have them on our team. Your enthusiastic recommendation is greatly appreciated! If we can be of any assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 19, 2017

Great experience! I got the car I wanted for the price I wanted to pay.. This was the best car buying experience I have ever had and I've purchased many cars before. Jo More

by MRMBP3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Benner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Cygielnik
Nov 20, 2017 -

Bourne's Auto Center responded

We are thrilled our team and John Benner were able to provide you with your best car buying experience ever! We are honored to have earned your business and your recommendation. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 18, 2017

Helpful and Personable They helped me with any issue I had and treat you like a human. No hassle and no issues picking up a new whip. Very personable and easy to work with. More

by Carguyryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your new "whip!" The experience you described, "No Hassle, Helpful and Personable" is exactly what every customer should expect when shopping for and purchasing a vehicle from our dealership. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 18, 2017

Great customer Service Went in looking to trade-in an ancient '02 Honda Odyssey that was rocking an astonishing 262K miles. I am relieved having come from a 15 year old car More

by Darren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tricia Cromwell
Nov 20, 2017 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience! We appreciate your kind words and your business. We are sorry it took a little longer than you expected. We are always looking for ways to reduce the time customers spend in the dealership. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 18, 2017

My first Jeep Everyone here is really helpful and friendly and puts the customers needs first. Mario was very easy and laid back to work with and Carlos was super h More

by Mohill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2017 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience and for awarding us with 5 stars! Mario and Carlos appreciate your recognition and I can assure you it was their pleasure assisting you. Your high recommendation is extremely important to us and we look forward to providing those customers with the same "No Hassle" experience. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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