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Bourne's Auto Center

South Easton, MA

4.9
4,943 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,943 reviews

November 28, 2017

Good car buying experience Good experience at dealership. Had a long wait for vehicle, for test drive, to come from their other lot. There was also a wait to sign the paperwor More

by Sharona58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2017 -

Bourne's Auto Center responded

Looking good! We hope you are enjoying the BMW and appreciate your business. We are disappointed the waiting was longer than normal. We work to be as efficient as possible in order to save our customers time in every area of the transaction. We will use this feedback and continue to improve. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 28, 2017

Awesome experience I went in today to purchase a new car and was very nervous but Scott and Shawn made my experience very pleasant and easy. Would definitely recommend! More

by Selenav123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Santos
Nov 29, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's for your present! We are thrilled we were able to earn your 5 star rating and amazingly kind words about our team members Scott and Shawn. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 27, 2017

Purchase of vehicle Mario was fantastic. Service was the best. Had me in and out in no time. Very friendly and returned all calls within minutes Very happy More

by Jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Cygielnik
Nov 29, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. We are thrilled you are very happy and we were able to get you in and out no time. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 27, 2017

Excellent!! Excellent!! Excellent!!! These guys are the best in the business. They earned the 5 star rating I gave them, I don't usually give many 5 stars. More

by Bmwguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard
Nov 29, 2017 -

Bourne's Auto Center responded

Thank you for awarding us with 5 stars! We are honored to have earned your business and amazingly kind words. If we can be of any assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 27, 2017

Bourne’s makes it easy Bourne’s provided me the most painless, customer-first car buying experience I’ve ever had. The no haggle price and the no pressure selling approach c More

by HappyCustomer101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tricia Cromwell
Nov 29, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your first vehicle purchase. We are honored to have been a part of such an important memory. We are thrilled you enjoyed our "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 27, 2017

Bourne’s was great. I have bought all of my vehicles from Bourne’s. I have always had a great experience. Today I texted with Amy and was able to make an appointment easi More

by Ldocanto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Ronan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard
Nov 29, 2017 -

Bourne's Auto Center responded

Looking great! We appreciate your continued business and amazing 5 star review. Trey appreciates your recognition and I can assure you it was his pleasure assisting you with your purchase. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 26, 2017

Overall 2 thumbs up 4.5 out of 5 Good experience at Bourne’s Auto Center. There We’re a few hiccups with our transaction e.g. car not being ready for pick up until the day after we o More

by amholtzc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Cygielnik
Nov 27, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. It was our pleasure assisting you with your purchase and addressing your concerns. We apologize the delivery was delayed due parts availability and we will work with Jose and delivery team to continue to improve. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 26, 2017

Bourne's puts customers first. I just purchased a new (to me) truck from Bourne's. Not only was their inventory full of great vehicles to choose from, but their prices were actually More

by Richard P Angus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Peschel
Nov 27, 2017 -

Bourne's Auto Center responded

Thank you for awarding us with 5 stars! It was our pleasure assisting you in finding the truck the best fit your needs and arranging financing that fit your budget. Your recommendation is extremely important to us and we look forward to providing those customers with the same "No Hassle" pricing and customer service commitment. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 24, 2017

Great experience I had known about Bourne’s for years but never bought a car there. I was looking for something that got better mileage than the truck I now have. I wa More

by Chris769
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Peschel
Nov 25, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. It was a pleasure assisting you and finding the vehicle that best fit your needs. We look forward to seeing you again when your wife is in the market for a pre-owned vehicle. In the meantime if we can be of any assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 24, 2017

Bournes worked with us to get us the best deal for what we n Mario was fantastic and was quick and efficient with questions and moving the process along. The cars were clean and the environment was professional. More

by jw7326
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2017 -

Bourne's Auto Center responded

WOW! Thank you for your continued business. 4 vehicles purchased from us is amazing! Mario appreciates your recognition and I can assure you it was his pleasure assisting you. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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