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Bourne's Auto Center

South Easton, MA

4.9
4,942 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,942 reviews

November 22, 2017

Amazing Greg Peschel was so patient and understanding. I haven't had a newer car in 11 years. My new Lincoln MKZ is amazing!!! My family has bought from Bourn More

by nancy zesch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Peschel
Nov 22, 2017 -

Bourne's Auto Center responded

We are honored to have earned your families' continued business! You guys are looking great in your Lincoln MKZ! It was a pleasure assisting you with your purchase and Greg certainly appreciates your recognition. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 22, 2017

best place ever Great experience!! Was not sure which car I wanted and fb messaged them to get some info. Amy got back to me asap and was so helpful. She answered all More

by MissyGates
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Ronan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2017 -

Bourne's Auto Center responded

We think you rule too! Thank you for your amazing 5 star rating and feedback of your experience with Amy, Kim and Carlos. Each of them appreciate your recognition and amazingly kind words. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 21, 2017

Great service, and great prices I have bought for a second time from Bourne's Auto Center, both times the service was excellent and their prices were both times the best for what I w More

by CLEUDIR CARDOSO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard
Nov 21, 2017 -

Bourne's Auto Center responded

Thank you for your continued business! We are thrilled we were able to earn your star rating and amazingly kind words about our team members Trey and Carlos. It was our pleasure assisting you with your purchase and we are happy we had the vehicle that was the perfect fit for your family. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 20, 2017

Beyond Happy with Bourne’s I contacted Bourne’s on a Thursday afternoon with rough credit, by noon on Friday I was financed and had a new car. The car was exactly what I wanted. More

by Rhudson33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Ronan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. It was our pleasure assisting you with your purchase and your financing. Mario, Carlos and Amy are all dedicated professionals who are committed to a high level of customer service, we are fortunate to have them on our team. Your enthusiastic recommendation is greatly appreciated! If we can be of any assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 20, 2017

No Pressure Car Dealer Greg was very helpful and did not pressure me at all to buy the car. He and Business Manager Carlos Machado were a pleasure to deal. I highly recommen More

by kasper 56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Peschel
Nov 21, 2017 -

Bourne's Auto Center responded

Looking great! We appreciate your business and you taking the time to award us with 5 stars. We hope you are enjoying the Nissan Altima. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 20, 2017

Very easy process. Good car for a good price. Friendly staff Found the car with the options I wanted online. Test drove it and found it to be exactly as described. Went to pick it up and was treated fair. No hig More

by Samuel N Merrill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Santos
Nov 21, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. The experience you described is exactly, "easy process, good car, good price and friendly staff" is exactly what every customer should expect when purchasing a vehicle from our dealerships. We are thrilled you enjoyed our waiting area and that we were able to earn your recommendation. If we can be of any assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 20, 2017

Fantastic! Scott was so helpful when I was picking out and test driving cars this past Saturday. The dealership was extremely busy but he always made sure I was More

by Kaleigh A Kelleher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Ronan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Cygielnik, Scott Santos
Nov 21, 2017 -

Bourne's Auto Center responded

WOW! 3 Cars is amazing! We are honored to have you and your family as loyal customers. Scott, Matt and Amy appreciate your recognition and I can assure you it was their pleasure assisting you with your purchase. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 20, 2017

Nice place to do business I bought my car from Greg. Very nice to work with. I would recommend this dealership to anyone. Very responsive as well. Just made a follow-up call More

by Dinco1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Peschel
Nov 21, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned Audi! It is certainly a sweet looking automobile and we hope you are enjoying it. Greg appreciates your recognition and our entire team appreciates your recommendation. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 20, 2017

New Customer, will return Excellent experience when purchasing a vehicle. Both employees I spoke with, Sue in sales and Carlos in financing, were friendly and professional. I c More

by jc8762
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sue Pereira
Nov 21, 2017 -

Bourne's Auto Center responded

Thank you for taking the time to award us with 5 stars. We are honored to have earned your business and your future business. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 20, 2017

Excellent service. Attention to every detail. Excellent service and attention to detail. Helpful and friendly, not at all pushy. They made sure we were totally happy with buying a car from Bourne More

by HappyFordOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2017 -

Bourne's Auto Center responded

Looking great! We are thrilled you are totally happy with purchase and appreciate you taking the time to award us with 5 stars. Jose, David and our entire team appreciate your amazingly kind words. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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