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Bourne's Auto Center

South Easton, MA

4.9
4,927 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,927 reviews

February 10, 2017

Very helpful I would recommend my friends and family to see Kim. Kim is very professional. She allowed me to take my time with the test drive and answered all my q More

by Josephg328
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. We appreciate that you took the time to review your experience, award us with 5 stars and recommend Kim! If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 10, 2017

Amazing Experience W/ Kim Bailey! My family and I have purchased 4 cars from Bourne's in the past year. (Mother, Father, Sister, & myself) I just drove away in my new car today (2/10/1 More

by cwest529
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2017 -

Bourne's Auto Center responded

WOW! We are honored to have you and your family as loyal customers. We agree that Kim is an amazing member of our team. She appreciates your business and your kind words. We are thrilled you are loving your vehicle. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 10, 2017

The Best Simply the best. Great Service. Everyone is helpful and extremely civil and do not pressure you in anyway. After many long years of putting up with th More

by brundle
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2017 -

Bourne's Auto Center responded

Wow! What amazing feedback! The experience you described is exactly what we expect from our team. When a customer awards us with a 5 star review like this we feel an amazing sense of accomplishment! If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 04, 2017

Excellent customer service- highly recommended I purchased my car at Bourne's Auto Center, they were knowledgeable, reasonable, customer friendly, and honest. I highly recommend Bourne's Auto Cent More

by Monique
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Kass
Feb 04, 2017 -

Bourne's Auto Center responded

Thank you for your business and for taking the time to award us with 5 stars! Your recommendation is extremely important to us and we look forward to providing those customers with the same "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 04, 2017

Great pricing, no hassle process, excellent service Jose was great, test drive w/ no pressure tactics, explained things well and worked with my time line to get the car registered so I could also get a More

by Johnny H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Cygielnik
Feb 04, 2017 -

Bourne's Auto Center responded

Thank you for your business. We appreciate your positive feedback and our thrilled our team provided you with "excellent service, great pricing and no hassle sales process" The experience you described is exactly what every customer should expect when purchasing a vehicle from our dealerships. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 04, 2017

Great Experience! Kenny was very patient and helpful when my husband and I were both looking for cars. We had a wonderful experience, and purchased two beautiful vehicl More

by Tdowd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Cygielnik, Kenny Long
Feb 04, 2017 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience and award us with 5 stars! Kenny and Matt appreciate your kind words and your recommendation. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 04, 2017

Great Service My wife and I went in on a Saturday "just looking" and were helped immediately by Kenny. He was patient and very helpful when it came to any questions More

by Mdowd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Long
Feb 04, 2017 -

Bourne's Auto Center responded

Wow! We are honored to have earned your business! Two vehicles at the same time is incredible. Kenny is a new member to our team but his customer service commitment is excellent. He appreciates your kind words. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 03, 2017

Bournes is amazing Had the most amazing experience at Bournes and I will recommend them to everyone looking to purchase a vehicle. So helpful and kind and not pushy at a More

by Sjs5190
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanya Marsden, Matthew Cygielnik
Feb 04, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle purchase. We are thrilled we were able to earn your 5 star review and recommendation. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 03, 2017

fantastic...jose and matt were extremely helpful jose allowed us to test drive the vehicle, let us look at others, all with no pressure. matt took care of the legal fo ancial matters and we were able More

by peterjoan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Cygielnik
Feb 04, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle purchase. Jose and Matt appreciate your recognition and kind words. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 02, 2017

What a Difference! I bought 2 cars the past month. I did my research and new exactly what I wanted before visiting each dealer. The first was a new Honda Pilot for my w More

by Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Corneau
Feb 04, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned Land Cruiser! What an amazing vehicle that is! The experience you described is exactly what every customer should expect when purchasing a vehicle at Bourne's Auto Center. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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