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Bourne's Auto Center

South Easton, MA

4.9
4,927 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,927 reviews

January 19, 2017

Good people Jessica was very helpful and good experience overall for my car purchase . Matthew was very knowledgeable and made sure he had correct paperwork for m More

by cdesmo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Cygielnik, Jessica Corneau
Jan 24, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle! It was a pleasure assisting you and we are thrilled that Jessica and Matthew were able to share their knowledge. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 18, 2017

Good experience Fair price, painless transaction, no hassle. Enjoyed working with Jose. Prior experiences elsewhere were not positive. Enjoyed the experience and woul More

by D123456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Cygielnik
Jan 24, 2017 -

Bourne's Auto Center responded

We are thrilled you enjoyed your experience at our dealership! Jose is an amazing member of our team and he appreciates your kind words. We look forward to assisting you with your next purchase in the future. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 16, 2017

Thank you Jose! Thank you Jose for my first experience in buying a car i had so much fun test driving cars and spending the day with you and your staff. More

by Tete B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2017 -

Bourne's Auto Center responded

We are honored to be part of your first car purchase! We are thrilled you were able to find a vehicle that best fit your needs and you had fun with the experience. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 15, 2017

Quick and trustwothy My father in law and I were buying a car to export back to our home country, Iceland. This was the first dealership we went to and to be honest we sho More

by TomasKjartansson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2017 -

Bourne's Auto Center responded

We believe this will be our first sale to Iceland! We appreciate your business and high recommendation. We look forward to providing those customers with the same "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 14, 2017

Excellent! Would and have recommended to anyone I started out the process looking for an affordable AWD vehicle. Caroline responded to my inquiry very quickly and set up my appointment after work. I More

by Ealbe318
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Benner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Cygielnik, Caroline Simmons
Jan 17, 2017 -

Bourne's Auto Center responded

We are honored to have earned 5 stars across the board! Assisting you with your purchase was an absolute pleasure. John, Matt and Caroline are amazing members of our team and we are fortunate to have them. They appreciate your business and your kind words. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 13, 2017

A day with my rep.-Kim Bailey Kim welcomed me into a unique atmosphere. A dealership that displayed fun, family and professionalism. Most importantly I like how she enthusiastical More

by Shhh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2017 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience. It was a pleasure assisting you with your purchase. The experience you described is exactly what every customer should expect when purchasing a vehicle at our dealerships. Kim and our entire staff appreciate your kind words. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 12, 2017

Amazing service I had an awesome experience at Bourne's Auto Center. My associate Jose Garcia was very helpful and responsive to all my questions. The sale went smoot More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your new(used) car! We are honored to have receive your kind words and 5 Star Rating! We look forward to assisting you again for your next purchase. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 06, 2017

An amazing, pain free experience I worked with Kenny and he was awesome. Very helpful and listened to exactly what I wanted. He stayed within my budget. The whole place is very friend More

by Tricia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Cygielnik, Kenny Long
Jan 10, 2017 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience and award us with a 5 star rating! It was an absolute pleasure assisting you with your purchase. We agree that Kenny is awesome! Kenny and our entire team appreciate your business and your amazingly kind words. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 04, 2017

Great Inventory Bourne's has a healthy inventory of gently used cars for every budget. Although a specific model brought me to my purchase via Autotrader, the entire More

by BeemerBrian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Cygielnik, Kenny Long
Jan 06, 2017 -

Bourne's Auto Center responded

We are grateful we were able to earn your business! It was a pleasure assisting you with your purchase. We are thrilled you enjoy our "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 04, 2017

Customer service at its finest. My Husband and I have both purchased vehicles from Bourne's Auto and are sure to go back when the time comes. They are attentive and courteous to the More

by TDelorey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Long
Jan 06, 2017 -

Bourne's Auto Center responded

Thank you for your business and your thorough review of your experience at our dealership. We are honored to have earned your 5 star rating. Kenny is new to our team but has already shown an incredible commitment to a high level of customer service. He certainly appreciates your kind words. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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