Back

Bourne's Auto Center

South Easton, MA

4.9
4,927 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
Contact Dealership

135 Belmont Street

South Easton, MA

02375

Directions

By Type

Showing 4,927 reviews

December 19, 2016

Attention given and customer experience was outstanding! HUGE shout out to Jose Garcia for all the attention he took to ensure our experience was a positive one, he was pleasant, accommodating, personable, n More

by ANNA ARAUJO BEAULIEU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2016 -

Bourne's Auto Center responded

Thank you for your continued business. We are honored to have you and your son as customers for life! It is always a pleasure assisting you. Jose is a dedicated professional who is committed to a high level of customer service, we are fortunate to have him on our team. He certainly appreciates your kind words and your recommendations. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

December 15, 2016

3rd Vehicle Purchase This is our 3rd vehicle that we have purchased from Bournes. They have the best inventory, prices, sales and finance support. Jose Garcia was very hel More

by Rich G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Dowgos
Dec 21, 2016 -

Bourne's Auto Center responded

Thank you for your continued business! We are honored to have you as a loyal customer. It was an absolute pleasure assisting you and Jose, Carlos and Alyssa certainly appreciate your kind words. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

December 14, 2016

Thank you for turning a Negative into a Possitive Just Spent $12K (far beyond what we wanted but we loved the car and the sales team was amazing!) however after taking it home and having time to full More

by Cdrade2384
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kory Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Clark
Dec 21, 2016 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience. We are happy that we were able to assist with your concerns. We appreciate your business, your kind words and your 5 star review. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

December 06, 2016

Fabulous!!!! First of all your auto center came highly recommended by a previous client of yours. They couldn't say enough nice things about their overall experien More

by D Brunt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Cygielnik was the finance employee we worked with. He was easy to work with very organized and answered all our questions we had. , Jessica Corneau
Dec 06, 2016 -

Bourne's Auto Center responded

Wow! We are grateful that our client gave us a high recommendation and as a result we were able to earn your business as well! Your kind words and recommendation are extremely important to us and we look forward to providing those customers with the same "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 30, 2016

great experience!! My salesperson Jose extremely quick and professional. No sales pressure at all. Customer focused. Finance experience amazing again quick easy and ra More

by AnnieW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Duphily. Friendly courteous helpful
Dec 02, 2016 -

Bourne's Auto Center responded

Thank you taking the time to review your experience at Bourne's Auto Center. We are honored to have earned your business and your 5 star review. The experience you described is exactly what every customer should expect when shopping for a vehicle at our dealership. Your recommendation is extremely important to us and we look forward to providing those customers with the same "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 30, 2016

Kim Bailey best sales person My sales person Kim Bailey was such a great person. She made my buying experience so wonderful and easy. I would defenily refer my friends and famil More

by tonyburgo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2016 -

Bourne's Auto Center responded

Wow! Thank you for your amazingly kind words about our dealership and our amazing sales associate Kim Bailey. We are thrilled your buying experience was wonderful and easy. We are pleased to have earned your recommendation and we look forward to providing those customers with the same "No Hassle" pricing and customer service experience. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 29, 2016

Overall a decent experience I had a good experience at Bourne's and so far very happy with my car. I worked with Jose and the only negative thing I would say is he didn't make m More

by Bonnie Greene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2016 -

Bourne's Auto Center responded

Thank you for your business and for taking the time review your experience. Jose appreciates your feedback and will use this feedback to continue to improve. Carlos appreciates your kind words and it was a pleasure assisting you with your purchase. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 25, 2016

Stress free An amazing experience ,stress-free no pressure . Love the hassle free pricing , took a lot of the " stick "out of buying a car. This was my third deal More

by KRISTIN WOZNIAK
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2016 -

Bourne's Auto Center responded

We are thrilled that your buying experience was "stress free!" We appreciate your business and your kind words about our staff. It is great to hear that you enjoy our "No Hassle" pricing and customer service commitment, we aim to make your buying experience simple, fast and friendly. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 24, 2016

Bourne's Auto Scott Santos was very helpful throughtout the car buying process, and made me extremely comfortable purchasing my first car. I would recommend Bourne' More

by Joseph M McCabe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Santos
Nov 25, 2016 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle! It was a pleasure assisting you with your purchase. Scott appreciates your kind words and our entire team is thankful to have earned your recommendation. We look forward to seeing you for your next purchase. Michael Kelley General Manager

November 24, 2016

Jose was great He made the experience amazingly easy and positive. We visited several dealerships the day we test drove the car from Bourne and Jose was by far the More

by Chrisadams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2016 -

Bourne's Auto Center responded

Thank you for taking the time to award us with a 5 star rating! We agree that Jose is an amazing member of our team. He is honored to have earned your kind words and your recommendation. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

...
389
...