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Bourne's Auto Center

South Easton, MA

4.9
4,758 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,758 reviews

November 23, 2015

Great dealership This is how car shopping should be - no hassle, friendly, helpful. The prices are online and there is no other 'sticker' price when you get there. No More

by chris-bondaren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Andrew Gesner
Nov 25, 2015 -

Bourne's Auto Center responded

WOW! Thank you for amazing review of your car buying experience! The experience you described is EXACTLY what we expect every customer to experience. David appreciates your high recommendation. It was a pleasure assisting you. If you have any questions or concerns please do not hesitate to contact us. Thank you for your business! Michael Kelley General Manager

November 23, 2015

Lowest price and easy to work with Mario in sales and Carlos from finance made the whole process go very quickly and smoothly. They didn't move on their price, but it was already 10% lo More

by LukeG37x
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2015 -

Bourne's Auto Center responded

Thank you for your business and for taking the time to award us with a 5 star review. Mario and Carlos are AWESOME! They appreciate your kind words and it was an absolute pleasure assisting you with your purchase. We look forward to seeing you for your next purchase! If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 23, 2015

Great experience Dealt mostly with Dave Olson. Had the best car-buying experience! Bourne's has great deals on cars, very friendly and experienced staff, and great q More

by Roman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nov 25, 2015 -

Bourne's Auto Center responded

Thank you for your business and for awarding us with a 5 star review of your experience. Dave Olson is a true professional who is committed to the highest level of customer service. We are fortunate to have hime on our amazing team. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 23, 2015

Low prices are not their only great quality! A friend recommended Bourne's after we mentioned our frustration at another dealership. We did some looking online and found their prices to be the B More

by DJWilson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 25, 2015 -

Bourne's Auto Center responded

WOW! Thank you for your amazingly kind words about our dealership and our team. It was an absolute pleasure assisting you with your purchase and arranging suitable financing. Your recommendation is extremely important to us and we look forward to providing those customers with the same "No Hassle" experience. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 22, 2015

Great Buying experience I chose this dealership because it had several different makes and models of a minivan which I wanted to buy. I wanted to see different ones without More

by jmx1270
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tanya Marsden
Nov 23, 2015 -

Bourne's Auto Center responded

Thank you for your business and for taking the time to review your experience. We are thrilled we were able to earn your business and your 5 star review. It was a pleasure assisting you in finding the right minivan. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 22, 2015

Awesome Experience This place is amazing!! I just bought my fourth car from here yesterday. They don't hassle or try to rip you off. Very honest people. Great cars and v More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nov 23, 2015 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for the 4th time! Wow!! We are incredibly honored to have earned your business over the years. We are thrilled you enjoy our "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thank you for taking the time to review your experience. Michael Kelley General Manager

November 19, 2015

Very professional yet personable experience Overall my experience was ideal. David Pair helped me with any question I brought to him. Along with that made me feel welcome and comfortable asking More

by Alex Weibeler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jayson Bourne
Nov 20, 2015 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle purchase. It was a pleasure assisting you and making your buying experience "ideal." David is a dedicated professional who is committed to customer service, we are fortunate to have him. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 19, 2015

Quick and easy Tanya was great and very easy to work with. No hassles with fixing a few car problems. Would definitely deal with Bourne Auto again. Great experience. More

by Dano2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tanya Marsden
Nov 20, 2015 -

Bourne's Auto Center responded

Thank you for your business and for awarding us with a 5 star review. We are thrilled you enjoyed our "No Hassle" pricing and customer service commitment. Tanya appreciates your kind words, she is fantastic. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 18, 2015

Best Dealership Around I recently purchased my first car at Bournes Auto Center, and let me just say that they were all awesome! I wasn't entirely sure what I was looking fo More

by MikeJr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Gesner, Shawn Weir
Nov 20, 2015 -

Bourne's Auto Center responded

Awesome review! We love assisting customers with their first car purchase, they never forget it! The experience you described about test driving vehicles is exactly what we expect from our team. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 17, 2015

Awesome Service, Great Selection! Looking for a new or used car? Go to Bourne's Auto! They offer no haggle pricing and a relaxed shopping experience. I worked with David Pair, he offer More

by Grad Student
Recommend Dealer
Yes
Employees Worked With
Other Employees : Karyn? She was awesome and worked with me on some of my loan documents., Mike Clark, Andrew Gesner
Nov 20, 2015 -

Bourne's Auto Center responded

Thank you for validating Bourne's Auto Center as the place to go for a pre-owned vehicle. Your review is the experience we expect every customer to have. David, Andy, Mike and Kerryn are amazing employees who are professional and dedicated to customer service. If you have any questions or concerns please do not hesitate to contact us. Thank you for your business, Michael Kelley General Manager

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