Bourne's Auto Center

Patient and helpful! I love this place. I hate dealerships usually, the high pressure, being trapped at a desk, let me get my manager bull crap! This is the opposite of I love this place. I hate dealerships usually, the high pressure, being trapped at a desk, let me get my manager bull crap! This is the opposite of that! I have been there on many occasions and John Benner was so patient and helpful. I drove every 7 passenger SUV on the lot and a few of them multiple times and never had any pressure. I love the no haggle price policy and would definitely recommend this place to everyone who is looking for a high quality used car. More

Went looking for used car in my price range Everything was handled is a very professional manner, and my mother and I were extremely satisfied with the exceptional help from our sales man Trey. Everything was handled is a very professional manner, and my mother and I were extremely satisfied with the exceptional help from our sales man Trey. I would recommend Bourne auto sales to Anyone and everyone looking to purchase a reliable used car at a good price without any hassle. More

Excellent service! I just bought my 2013 Terrain from Bournes. This was my second vehicle I have purchased here and have always received the best customer service here. I just bought my 2013 Terrain from Bournes. This was my second vehicle I have purchased here and have always received the best customer service here. Jake was so helpful, and followed up on every detail of our car purchasing experience. He made sure every aspect of it was exactly what we wanted and very detail oriented. We appreciate everything, Thank you Jake! More

Professional service The staff was helpful and professional. It is an easy dealership to work with and nice not to have to argue over price. We bought one car from there The staff was helpful and professional. It is an easy dealership to work with and nice not to have to argue over price. We bought one car from there over a year ago and am planning on buying a second one. More

poor sales service, management afraid to make a decision Bourne Sales rep did not hold car for me even though I had told him I was on my way in to buy it. I was in the store told my sales rep I was there to Bourne Sales rep did not hold car for me even though I had told him I was on my way in to buy it. I was in the store told my sales rep I was there to buy the car but he said they had to wait for a test drive to finish and the person's decision who decided to by the car. What? I paid the price for inexperienced sales staff not holding the vehicle or asking for a downpayment over the phone, Unfortunately Management did not want to make a tough decision to sell it to the person who test drove it first and said they wanted to buy it first. Not interested in customer service but bottom line. More

First time car buyer I had the most fantastic experience at Bourne's Auto Center. Everyone was incredibly helpful and great to work with from the moment I walked on the lo I had the most fantastic experience at Bourne's Auto Center. Everyone was incredibly helpful and great to work with from the moment I walked on the lot to when I drove off with my new Jeep. This was my first experience car shopping and I never felt pressure to make a purchase and all the questions I asked were answered. There is a huge selection of vehicles to chose from with prices that can't be beat. Anyone in search of a vehicle should look no further than Bourne's Auto Center!!! More

Excellent SERVICE! I purchased car here & was super satisfied with the level of customer service and all around positive experience. I did a lot of looking around at di I purchased car here & was super satisfied with the level of customer service and all around positive experience. I did a lot of looking around at different dealer reviews and Bourne is definitely the place to go. :) More

Outstanding service! Best experience at a car dealership I have ever had. Perfect service all around! Quick and efficient and the no hassle pricing made it even easier. I Best experience at a car dealership I have ever had. Perfect service all around! Quick and efficient and the no hassle pricing made it even easier. I have nothing bad to say about this place. More

First time looking The staff at Bourne were very nice and accommodating. Did their best to answer any questions I had, while making me feel comfortable with my first tim The staff at Bourne were very nice and accommodating. Did their best to answer any questions I had, while making me feel comfortable with my first time looking experience. More

To Whom It May Concern-Excellent work at Collision Center. May 11, 2016 To whom it may concern-Excellent and outstanding work at Collision Center Dept. I am taking this time to write a review on my exper May 11, 2016 To whom it may concern-Excellent and outstanding work at Collision Center Dept. I am taking this time to write a review on my experience with Bourne’s Auto-Body Shop in South Easton, MA. Well, from the moment I walked-in without an appointment, and asked to see Brian Mountain, my experience started out to be excellent. Brian Mountain immediately made himself available to look at the damage I had on the left front end of my M37X Infiniti. We talked about it; he explained the work needed to fix my car, timing, and the cost for it. I got an appointment date to bring my car in to be fixed, which was for Monday April 25. Brian Mountain offered to give me a loner car at no cost to me, and I was very happy about that. He said that my car would be ready on Friday, April 29. I got to Bourne’s Auto Body Shop on Monday, April 25 to drop-off my car, Jonathan Kujanpaa was waiting for me. They had ran out of loner cars, and Jonathan immediately put me in a rental car from Enterprise, and assumed all the cost for the rental. On Friday, April 29, I received an email from Chris Aiello, letting me know that my car was ready for pick up. On Thursday night, April 28, I lost in my house the key fob from the loner car/Nissan Altima. I told Chris Aiello via email about it on Friday, and he gave me the weekend as an additional time to help me look for the key fob. To make a long story short, I ended up having to pay $300.00 to have a Nissan Dealer to make a new key fob, which it was the right thing for me to do since I was the one who misplaced the key fob. My point here is that Bourne’s Auto Body Shop worked with me very nicely, with a problem that I had created for myself. I finally got back to pick up my car on Tuesday, May 3. Upon my arrival, Chris Aiello and Jonathan Kujanpaa were there waiting for me, I paid my balance, and Chris brought my car over to the reception area, and Wow!! Yes, that is what I said when I saw my car looking like I had just bought it. The work performed on my car was spectacularly well done. They must have something like, state of the art paint mixing, and matching system that no other body shop has. My car was looking great not only from the outside, but also the inside was all clean. Again, I felt like I had just purchased a new car. The price they charged me was excellent, and I have no complains to share with anyone about the services I received from them. Brian Mountain and his exceptional team delivered my car on time; they exercised a great understanding about the issue I created, when I lost the key fob from the loner car. The work promised, and performed on my car by Bourne’s Auto Body Shop (Brian Mountain) was impeccable! This was my second time using their auto-body services. I drove 55 miles, and went back to Bourne’s Auto Body Shop to sick their services again from Marlborough, MA where I live, to South Easton, MA where they are located, for a new damage on my car. That’s because the work they did a year ago on my Infiniti M37X was excellent in all type of services, customer service, pricing, outstanding result on what used to be a damage, and timing on the delivery date. I definitely recommend you to trust Bourne’s Auto Body Shop’s judgment and services should you ever need body shop work done on any car you, or someone else have damaged. Brian, Jonathan and Chris, thank you very much for all that, you, and other employees at your auto body shop, who worked on my car did so well to bring my car back to much better than what it was before. You, again, went beyond and above my expectations as a client. I am very happy to have chosen Bourne’s Auto Body Shop for my needs and my car’s auto body services. Sincerely, Paulo S Ribeiro More