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Bourne's Auto Center

South Easton, MA

4.9
4,946 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,946 reviews

July 17, 2016

Best car experience ever Scott santos is the sales rep to see. My daughter and I were very pleased with his kindness hard work and professionalism. Honesty was the key to the More

by Satisfied
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone was kind and sincere , Scott Santos
Jul 17, 2016 -

Bourne's Auto Center responded

Thank you for your business. We appreciate you taking the time to review your experience. Scott and Shawn are professionals who are dedicated to a high level of customer service. We are fortunate to have them on our team. Your recommendation is extremely important to us and we look forward to providing those customers with the same "No Hassle" buying experience. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

July 15, 2016

Exceptional service Right from the time I entered the showroom, everyone was so helpful. My salesperson was trey. He stayed late the first day to show me the cars I was i More

by golf guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Ronan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard
Jul 17, 2016 -

Bourne's Auto Center responded

It was an absolute pleasure assisting you with your granddaughters pre-owned vehicle purchase. We are thrilled you were able to the vehicle that best fit her needs. Trey, Amy, and Shawn are fantastic employees, they appreciate your kind words. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

July 13, 2016

Beyond satisfied ! Bourne is absolutely amazing ! I have terrible credit and the guys over at Bourne did their best to get me approved and into an amazing car ! I work w More

by Pwilliams24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Santos
Jul 17, 2016 -

Bourne's Auto Center responded

Thank you for awarding us with a 5 star review! We are honored to have earned your business and your amazingly kind words. The experience you described is EXACTLY what we expect from our team. We appreciate your recommendation and referrals. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 30, 2016

Great experience Scott has excellent customer service skills, he was a pleasure to work with and I would recommend him to family, friends, and coworkers. Thank you Sco More

by Csilv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Santos
Jul 01, 2016 -

Bourne's Auto Center responded

Thank you! We are honored that you choose Bourne's Auto Center for your "new to you" vehicle. It was an absolute pleasure assisting you and we appreciate you taking the time to award us with 5 stars. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 24, 2016

Highly recommend! Great prices and excellent customer service! We have recommended Bourne Auto Center to many family members, friends and coworkers and will continue t More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Santos
Jun 28, 2016 -

Bourne's Auto Center responded

Thank you for your high recommendation, continued business and 5 star award! Your recommendation is extremely important to us. We look forward to providing those customers with the same "No Hassle" pricing and customer service commitment. Thanks Again, Michael Kelley General Manager

June 22, 2016

Good used car dealership, Tanya was a pleasant sales rep. Was leary at first of any used car dealerships, but Bourne Auto Center was given good ratings by family & freinds in the auto sales business and a nei More

by matt bergin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanya Marsden
Jun 22, 2016 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle purchase. It was a pleasure assisting you. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 22, 2016

Great Sales Staff, Best Prices My wife and I were very pleased with our recent experience at Bourne's Auto Center in South Easton. From the start we were impressed with how Bourne' More

by redsoxmo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Clark, Trevon Hubbard, Caroline Simmons
Jun 28, 2016 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned SUV purchase. It was a pleasure assisting you. Trevon, David, Caroline and Mike Clark appreciate your kind words and positive feedback. If you have any questions or concerns please do not hestitate to contact us. Thanks Again, Michael Kelley General Manager

June 21, 2016

The way all dealers should operate They do things differently than other dealers in a very good way No haggle fair price from the start They let you test drive without going with you. More

by Jeep wrangler unlimited
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard
Jun 22, 2016 -

Bourne's Auto Center responded

Thank you for awarding us with a 5 star review! We are honored to have earned your continued business and your kind words. We are thrilled you enjoy our "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 18, 2016

Cars listed as advertised We bought the car at the exact price listed online through cars.com. They have a large selection of used cars. You need to know what your looking fo More

by SCOTT MARINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Ronan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2016 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle purchase. We appreciate you taking the time to review your experience. We have certainly analyzed our company hours from a customer and employee satisfaction standpoint and we will continue to do so as we grow. One solution would be for us to open a store on the North Shore! You never know! If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 18, 2016

Great I truly had a great experience at Bournes Auto Center and was very happy with my purchase. It was hassle free and our sales rep David Pair was very po More

by Chuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2016 -

Bourne's Auto Center responded

Thank you for awarding us with a 5 star review. We are honored to have earned your business. We are thrilled that you enjoyed our "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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